Name: Trawick International
Brand: Trawick International
Rating: 4.14 (3180 reviews)

Overall Rating

0.1% (367) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1844
4 stars

597
3 stars

344
2 stars

129
1 star

238

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

261,913

MONTHLY SALES

2913

REVIEWS

3,180

Overall Rating

Customer Reviews for Trawick International

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

3,180 Reviews Since 2012
- « First
- ‹ Prev
- …
- 4
- 5
- 6
- 7
- 8
- …
- Next ›
- Last »
Sort and Filter Sort/Filter

Filed claim

Rating 3 out of 5

Policy:
Safe Travels First Class

Review Received:
December 30, 2023

Catherine from FL Verified Squaremouth Customer

The carrier made filing a demanding process even though they did eventually pay. When I furnished everything they requested on the claim paperwork they continued to ask for more information. The additional information they requested seemed to be a delaying tactic since I had already sent the information. I had to contact the travel agent and have them send and confirm the same information I had already sent. It took 3 months to get a refund of my cruise deposit. Also not easy to reach via phone they wanted me to do everything via computer.

Was this review helpful to you?
18 out of 19 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 24, 2023

Sheila from CA Verified Squaremouth Customer

Though the trip did not require any claims, despite a protest in Dublin, I felt more confident traveling somewhere I had not been before knowing I had this as back up in case something happened.

Was this review helpful to you?
0 out of 6 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 16, 2023

SAMUEL from CO Verified Squaremouth Customer

Thankful we didn’t need to use it!

Was this review helpful to you?
1 out of 6 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels USA Cost Saver

Review Received:
December 16, 2023

Aren from BC Verified Squaremouth Customer

Our planned trip to Hawaii weas cancelled due to our passports being out of date. We were pleased that Squaremouth provided a full refund and look forward to using their services for our upcoming spring vacation.

Was this review helpful to you?
5 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 14, 2023

No one important from AZ Verified Squaremouth Customer

Everyone was exceptionally polite

Was this review helpful to you?
1 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Explorer

Review Received:
December 13, 2023

Delette from OR Verified Squaremouth Customer

I was injured about two months before my trip's departure. When it became obvious that I would not be able to travel, my daughter started the claim process. It all proceeded smoothly. The claim payment was made without any problems. Will definitely use Trawick again.

Was this review helpful to you?
9 out of 9 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Journey

Review Received:
December 12, 2023

Karen from NY Verified Squaremouth Customer

Easy to purchase a policy. When we purchased airline tickets it was easy to add more to our insurance policy.

Was this review helpful to you?
0 out of 4 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels First Class

Review Received:
December 12, 2023

lindsey from NY Verified Squaremouth Customer

Hello, I called to file a claim when bag was lost. Was told to call back. I did they said it was submitted but there is no record I need to submit again

Was this review helpful to you?
4 out of 6 people found this review helpful

Rating 1 out of 5

Policy:
Safe Travels Explorer

Review Received:
December 10, 2023

John from ID Verified Squaremouth Customer

Have not heard anything about my claim.
No one has notified me I have heard nothing.
Have no idea if they even received my claim.
No response has been sent.
No I would not use this insurance again or recommend.
Cathy and John sprstling

Was this review helpful to you?
7 out of 8 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels First Class

Review Received:
December 10, 2023

Barbara from CA Verified Squaremouth Customer

Treated very poorly.
Did not get any assistance from tra
Wick. I guess all they wanted was
For us to purchase
The policy.
Put in claim for my wife for approximately $1000.00 and 178.00 for my self.
Claim never resolved.

Was this review helpful to you?
17 out of 18 people found this review helpful