Trawick International
Overall Rating 4.14 out of 5
Overall Rating 4.14 out of 5 3,161 Reviews Since 2012

  • Rating 1 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    September 8, 2022
    Suzette from NY Verified Squaremouth Customer

    Claim still hasn’t been processed. Over 90 days later.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    September 8, 2022
    Ian from TX Verified Squaremouth Customer

    Good service. Happy.

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    1 out of 3 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    September 6, 2022
    Kathleen from CO Verified Squaremouth Customer

    I was not getting any response from them. I contacted Squaremouth and was helped immediately and just received my payment today.

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    14 out of 15 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    September 6, 2022
    Nancy from FL Verified Squaremouth Customer

    The customer service for the pre-purchase was excellent. I didn’t have to make a claim.

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    1 out of 1 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Safe Travels Voyager
    Review Received:
    September 5, 2022
    Nancy from MI Verified Squaremouth Customer

    Very slow response time on their end and when I finally heard back from them they’re requiring duplicate information

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    12 out of 12 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    September 5, 2022
    RS from WA Verified Squaremouth Customer

    I did not go on my trip as I broke my wrist before departure. I received partial refund from Vacations to Go and several form letters from Trawick during and after filing claim. No response to my correspondence. I called Squaremouth and have a phone meeting. Scheduled for next week. Not very happy with Trawick response to date.

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    15 out of 16 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Journey
    Review Received:
    September 4, 2022
    Debra from CO Verified Squaremouth Customer

    Easy to choose policy online that best fit our needs. Customer service rep we spoke with was exceptional!

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    September 4, 2022
    John from SC Verified Squaremouth Customer

    My only real complaint was the insurer (Trawick Int) saying they would respond within 48 hours to a written inquiry after a few months of no information and then taking weeks to actually reply. Not particularly impressed with insurance that paid out less than I paid for the insurance on a well documented $ loss after a maintenance issue flight delay caused us to miss the full first paid day of our trip.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels First Class
    Review Received:
    September 4, 2022
    Timothy from PA Verified Squaremouth Customer

    Contacts were polite, informative and responsive
    Did not file a claim
    But understood the process and had the neccessary information available before we traveled.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Safe Travels Explorer
    Review Received:
    September 4, 2022
    Randall from MD Verified Squaremouth Customer

    The policy was easy to obtain, very affordable, and covered everything we could need. I'm glad that we didn't need it in the end, but it gave us great peace of mind to know that if something were to happen, that we would have been able to afford a replacement trip in the future.

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    2 out of 2 people found this review helpful