The provider came highly recommended and I liked the coverages for the premium paid. The provider also provided what appeared to be adequate information in the event a claim had to be made. But in general I would say there is little to comment on since there was never a need to make a claim or contact the provider. It's hard to judge a provider until a claim is made.
No claim to process
have not not submitted claim yet, working on it
I did not have any problems during the trip so I did not file a claim but it was nice to know that I had the coverage.
I didn't have a claim to process.
no claims were filed so I cannot rate this portion
Did not file a claim. Had some telephone connectivity issue in the beginning, but Squaremouth did a wonderful job in addressing this issue. They went above and beyond to ensure great customer service.
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.Read more
Customer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read more