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Rating 3 out of 5Policy:
Safe Travels Single TripReview Received:
September 6, 2021Lorelei from WA Verified Squaremouth CustomerWas this review helpful to you?Customer service sufficient but person didn't go beyond minimum to help me decide what to purchase.
2 out of 6 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels VoyagerReview Received:
September 5, 2021Neal from OR Verified Squaremouth CustomerIf I could give 0 stars, that’s what this company deserves. I submitted a claim back in August, and still haven’t heard anything back from this request.
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2 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
September 4, 2021Holly from FL Verified Squaremouth CustomerWas this review helpful to you?The representative, both of them, helped tremendously. The one rep explained everything to me when I asked questions which in return is why I purchased the insurance.
3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels ExplorerReview Received:
September 4, 2021thomas from CA Verified Squaremouth CustomerWas this review helpful to you?The insurance seemed to be a good value and I didn't have to make a claim.
1 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
September 4, 2021Jennier from AR Verified Squaremouth CustomerWas this review helpful to you?Thankfully our trip went well and the insurance was not needed and, but it gave us a sense of security knowing we had it . I actually referred a friend to you today as well as they are going to Cancun this weekend also.
2 out of 3 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
September 3, 2021Julia from NJ Verified Squaremouth CustomerWas this review helpful to you?I’m intending to file a claim for a very small amount
As hotels, flights and Airbandb were understanding and refunded me the trip. I intend to submit a claim for lost non refundable train tickets in Europe.
0 out of 0 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
September 1, 2021Betsy from TX Verified Squaremouth CustomerWas this review helpful to you?During my trip, I needed to contact Trawick. I did not know what number to call nor whom to contact since the policy was through Trawick but handled by CBP. I have no idea how SquareMouth interacts with Trawick and CBP. The travel insurance has too many companies involved thus making claims difficult.
17 out of 17 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels ExplorerReview Received:
August 31, 2021Rick from HI Verified Squaremouth CustomerIt is not closed --- but the time it is taking to close the claim is ridiculous ---hire more claim adjusters??? I submitted a claim on Aug 20 2021 while in the hospital with flesh eating bacteria based on documents I could find on-line ...I was in the Hospital for 2 months...... .around NOVEMBER 20 I received a request for more documentation almost three months after the original submission ....I sent in that information and then called yesterday January 4 2022 to ask if the November 2021 additional documents meant I was put at the end of the line again or if there was a line for those already being processed??..... and of course was told I go to the end of the line again (another 3 months wait ??? SURPRISE today I had a request for MORE documents ONE DAY after my call ......requesting MORE information that I had already provided in the two submissions I had already submitted..... WILL NOT use TRAWICK again ....until you contract with a new claims adjusting corporation ---- Covid ??? More submissions that usual ??? sick adjustors??? ....every AUTOMATIC email continues to say it will take 2 weeks to process NO NOTICE of ANY BACKLOG !!!! truth in advertising ??? ....I have been waiting 5 months now for the claim to close !!!
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0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
August 31, 2021Ralph from PA Verified Squaremouth CustomerWas this review helpful to you?The transaction was seemless. I purchased the policy online without any complications. Also, having rental car insurance included as part of the policy was a bonus.
3 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
Safe Travels VoyagerReview Received:
August 30, 2021Valerie from NJ Verified Squaremouth CustomerThe process took too long to rectify.
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1 out of 1 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information