0.2% (434) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2049
4 stars
675
3 stars
383
2 stars
149
1 star
285
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
286,970
Since 2012
MONTHLY SALES
1245
Average Monthly Sales Since 2012
REVIEWS
3,569
Since 2012
Overall Rating
4.12 out of 5
Overall Rating 4.12 out of 5
3,569 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Voyager
Review Received:
July 16, 2021
Joshua from OR
Verified Squaremouth Customer
Thank
Was this review helpful to you?
0 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
July 15, 2021
David from TX
Verified Squaremouth Customer
I had to push my travel dates back two days, emailed customer service and they promptly adjusted my policy dates. Very pleased with customer service for this.
Was this review helpful to you?
3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
July 13, 2021
John from FL
Verified Squaremouth Customer
Five star service so far. Once the claim is settled I will be in a better position to provide feedback.
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1 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
July 11, 2021
David from MD
Verified Squaremouth Customer
I contacted Trawick prior to purchasing a policy with some detailed questions, and they responded very quickly, professionally, and thoroughly. The coverage was very reasonable for the price, and although we did not have to file a claim, based on my limited interaction beforehand, I had a good feeling that they would be there if I needed them.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels International Cost Saver excl US
Review Received:
July 10, 2021
Evelyn from Malta
Verified Squaremouth Customer
I have extended my stay in Israel and have also extended my insurance. Trawick International was easy to deal with when communicating with them.
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
July 8, 2021
Dana Marie from MD
Verified Squaremouth Customer
Everyone I spoke with was very helpful and kind during a rather frustrating situation.
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4 out of 6 people found this review helpful
Rating 2 out of 5
Policy:
Safe Travels Journey
Review Received:
July 7, 2021
Herbert from WA
Verified Squaremouth Customer
Trip was canceled by Holland America and claim was mailed to Trawick last week after all Trawick requested documentation was finally able to be assembled
At this point, we are waiting for Trawick's refund
NOTE: Your survey is premature timing wise as it includes questions that are still open, and which will require more time before I can realistically answer yes or note and/or give ratings
Was this review helpful to you?
11 out of 21 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
July 6, 2021
Jeremy from LA
Verified Squaremouth Customer
Made planning the trip possible. With my work I have a crazy schedule, so this gave me an option in case it did. Great trip and can't wait to go back. Thanks for the service.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Voyager
Review Received:
July 6, 2021
VANANH from CA
Verified Squaremouth Customer
Trawick's customer service for purchasing policies are good in getting back to me when I have questions. They also refund my money promptly when I made a wrong purchase. I have not file a claim, which is the most important on how I feel how good is the company.
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1 out of 1 people found this review helpful