What We Did
For two months, we searched for 20 individuals in St. Petersburg who went above and beyond for their customers. Those who exceeded our expectations received a plain black envelope containing $1,000 in cash… but it didn’t end there.
As part of their recognition, we shared their stories and invited the community to vote for their favorite recipient. Over 28,000 votes, coupled with our original customer service experience and secret subsequent visits helped us pick Melissa Wolf from 3 Daughters Brewing as our choice for the best customer service provider in St. Petersburg.
Mayor Rick Kriseman joined us to surprise Melissa with a jumbo-sized check for $10,000, as well as $1,000 for the staff of 3 Daughters Brewing to share.Meet Melissa
Why We Did It
Squaremouth is a travel insurance company based in St. Petersburg, Florida. We pride ourselves on delivering exceptional service to all of our customers.
In 2014, we received recognition as one of the nation’s best customer service teams by the American Business Awards. Now, we’re taking this opportunity to recognize others in our hometown of St. Petersburg, Florida who feel the same way about customer service as we do. Like us, these individuals work in the tourism industry, and have chosen to go above and beyond for their customers every day.
Squaremouth’s Thank You Campaign is our way of saying ‘thank you’ for a job well done.Meet All The Recipients
We found 20 outstanding customer service providers in our hometown of St. Petersburg, Florida, and rewarded them each with $1,000 in cash. Then, we selected one recipient, Melissa Wolf from 3 Daughters Brewing, as the best customer service provider in St. Petersburg, and surprised her with $10,000.