Squaremouth employees searched for 20 outstanding customer service providers in St. Petersburg, Florida. Each was surprised with $1,000 in cash, then one received an additional $10,000, as the overall winner.
Thank You Campaign Video
What We Did
For two months, we searched for 20 individuals in St. Petersburg who went above and beyond for their customers. Those who exceeded our expectations received a plain black envelope containing $1,000 in cash… but it didn’t end there.
As part of their recognition, we shared their stories and invited the community to vote for their favorite recipient. Over 28,000 votes, coupled with our original customer service experience and secret subsequent visits helped us pick Melissa Wolf from 3 Daughters Brewing as our choice for the best customer service provider in St. Petersburg.
Mayor Rick Kriseman joined us to surprise Melissa with a jumbo-sized check for $10,000, as well as $1,000 for the staff of 3 Daughters Brewing to share.MEET MELISSAMEET THE RECIPIENTS
Why We Did It
Squaremouth is a travel insurance company based in St. Petersburg, Florida. We pride ourselves on delivering exceptional service to all of our customers.
In 2014, we received recognition as one of the nation’s best customer service teams by the American Business Awards. Now, we’re taking this opportunity to recognize others in our hometown of St. Petersburg, Florida who feel the same way about customer service as we do. Like us, these individuals work in the tourism industry, and have chosen to go above and beyond for their customers every day.
Squaremouth’s Thank You Campaign is our way of saying ‘thank you’ for a job well done.ABOUT SQUAREMOUTH VIEW THE VIDEO
Want to speak with us directly?
Please contact Squaremouth’s Thank You campaign team at 727-378-0938, we are available between 8AM and 4PM ET.
Alternatively, you can contact us at firstname.lastname@example.org.