St. Pete Server Gets $10,000 Surprise from Squaremouth and Mayor Kriseman
ST. PETERSBURG, FL February 19, 2015 – Friday the 13th was a lucky day for one local server in St. Petersburg. Instead of receiving a 20% tip, Melissa Wolf, a bartender at 3 Daughters Brewing, was surprised with a giant check for $10,000. This was the final stage of a three-month initiative by local company Squaremouth, to thank outstanding customer service providers in St. Petersburg.
Squaremouth launched the Thank You Campaign in December. For two months, they searched for twenty exceptional customer service providers around their downtown St. Petersburg headquarters. Those who went above and beyond for their customers received a plain black envelope containing $1,000 in cash.
“It was one of the most beautiful experiences I’ve had,” said Melissa, about receiving the $1,000 surprise. “Such generosity and the act of incredible kindness from a complete stranger is such an amazing gift to receive.”
Other recipients included a waitress in nursing school, a bartender hoping to open her own bakery, and an oyster shucker who recently welcomed his third son.
After all twenty recipients were chosen, Squaremouth asked the community to vote for their favorite recipient. This vote, coupled with the original experience and secret subsequent visits secured Melissa as the winner.
The $10,000 surprise took place during Melissa’s shift at 3 Daughters Brewing on February 13th. On behalf of the city of St. Petersburg, Mayor Rick Kriseman joined Squaremouth to present the checks, one for Melissa, and another $1,000 check made out to 3 Daughters Brewing to be shared amongst their employees.
“This act of kindness makes me want to pay it forward and hopefully I can one day give an amazing gift to a stranger like Squaremouth has done for me. You have helped me have a better life and I am eternally grateful,” said Melissa, who plans to use the money to pay medical bills and take her daughter to visit her grandfather in Colorado.
Squaremouth.com allows travelers to research, compare and buy travel insurance. The company has built a legacy of providing exceptional service, being recognized as one of the country’s best customer services teams by the American Business Awards in 2014. This focus on exceptional service inspired the Thank You Campaign, recognizing others in a tourism environment who go above and beyond for their customers.
Read about Melissa’s story and watch her $10,000 surprise on Squaremouth’s Thank You Campaign website: www.squaremouth.com/thank-you-campaign/thank-you-campaign/melissa-wolf/.
Squaremouth is an online company that compares travel insurance products from every major insurance provider in the US. Using Squaremouth’s comparison engine and customer reviews, travelers can research and compare insurance products. More information: www.squaremouth.com.
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