Real Claims Stories from Real Squaremouth Customers

Squaremouth has been a leader in the travel insurance industry since 2003. We have learned that for many of our customers, how a travel insurance provider handles claims is just as important as the coverage and price of the policy.

Squaremouth’s Real Life Travel Insurance Claims are true stories from our customers. By sharing their experiences, we hope to give other customers confidence in the travel insurance provider they choose.

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"You cannot set the time for when disasters will strike, and they could as easily happen overseas as here."

- Squaremouth Customer, Don

Travel Insurance Covers Medical Bill, Helps Mom Get to Daughter's Wedding

Travel Insurance Covers Medical Bill, Helps Mom Get to Daughter's Wedding

Kidney Infection Jeopardizes Trip for Daughter's Wedding

Kidney Infection Jeopardizes Trip for Daughter's Wedding

Jean took a three-month trip to the United Kingdom and Ireland for her daughter’s wedding. But just a few weeks before the wedding, a severe kidney infection jeopardized the remainder of her trip.

Read more about this customer's $3,000 claim >>

Travel Insurance Covers Man's Escape From Riot-Torn Country

Travel Insurance Covers Man's Escape From Riot-Torn Country

Two-Hour Climb to Escape War-Torn Country

Two-Hour Climb to Escape War-Torn Country

Don has taken more than 70 trips in his life, never leaving without travel insurance. Even with insurance and years of traveling experience, he wasn’t prepared for what happened during his trip to Bolivia.

Read more about this customer's $1,000 claim >>

Around-the-World Cruise Turns into $70,000 Claim

Around-the-World Cruise Turns into $70,000 Claim

Gallstones Lead to Three-Week Hospitalization

Gallstones Lead to Three-Week Hospitalization

William has visited 121 countries over the past 73 years and never once faced a major problem... until he took an around-the-world cruise.

Read more about this customer's $70,000 claim >>

Traveler Saves Over $10,000 After Two Fluke Claims in Six Months

Traveler Saves Over $10,000 After Two Fluke Claims in Six Months

Broken Teeth, Herniated Disk Impact Travel Plans

Broken Teeth, Herniated Disk Impact Travel Plans

In 2012, Nancy scheduled two of her dream vacations - an African safari and a trip to China. Two separate fluke injuries nearly cost her both trips.

Read more about this customer's claim >>