Real Claims Stories from Real Squaremouth Customers

Squaremouth has been a leader in the travel insurance industry since 2003. We have learned that for many of our customers, how a travel insurance provider handles claims is just as important as the coverage and price of the policy.

Squaremouth’s Real Life Travel Insurance Claims are true stories from our customers. By sharing their experiences, we hope to give other customers confidence in the travel insurance provider they choose.

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"You cannot set the time for when disasters will strike, and they could as easily happen overseas as here."

- Squaremouth Customer, Don

Travelers’ Medical and Trip Costs Covered After Dangerous Accident in India

Travelers’ Medical and Trip Costs Covered After Dangerous Accident in India

Traveler Hit by Bus During Trip to India

Traveler Hit by Bus During Trip to India

Husband and wife, Mark and Susie, were traveling in India with another couple. They were looking for an adventure but their once-in-a-lifetime trip took an unexpected dangerous turn.

Read more about this customer's $13,000 claim >>

Kidney Infection and Dangerous Typhoon: Travel Insurance Covers Couple’s Double Claims

Kidney Infection and Dangerous Typhoon: Travel Insurance Covers Couple’s Double Claims

Traveler Covered For Two Claims in One Trip

Traveler Covered For Two Claims in One Trip

Eleanor and her husband, Phil, take at least two international trips each year. For their most recent trip, a month-long cruise through Japan, two separate incidents resulted in two travel insurance claims.

Read more about this customer's $2,500 claim >>

Day 1 of a 19-Day Cruise Goes Wrong, Results in $14,000 Claim

Day 1 of a 19-Day Cruise Goes Wrong, Results in $14,000 Claim

Broken Arm Leads to $14,000 Claim

Broken Arm Leads to $14,000 Claim

Vickie and Bob started traveling overseas in 1985, taking at least one big trip each year. In 2016, that trip was supposed to be a 19-day cruise. Once the boat reached the first port, however, Vickie was hit with a series of unlucky breaks.

Read more about this customer's $14,000 claim >>

Travel Insurance Covers Trip Interruption, Saves Couple Over $19,000

Travel Insurance Covers Trip Interruption, Saves Couple Over $19,000

Pneumonia Diagnosis Leads to $19,000 Claim

Pneumonia Diagnosis Leads to $19,000 Claim

Richard and Madeline are frequent travelers, taking at least two international trips per year. When the tradition began, travel insurance wasn’t part of their routine. That changed during a trip to Uzbekistan.

Read more about this customer's $19,000 claim >>