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Real Life Claim Stories

Couple’s First Time Buying Travel Insurance Pays Off, Covers $10,000 Cruise Cancellation Claim

Couple’s First Time Buying Travel Insurance Pays Off, Covers $10,000 Cruise Cancellation Claim
Although they’re experienced travelers, Patricia and John didn’t have any experience with travel insurance. Now they say they’ll never travel without it.

Travelers’ Medical and Trip Costs Covered After Dangerous Accident in India

Travelers’ Medical and Trip Costs Covered After Dangerous Accident in India
Husband and wife, Mark and Susie, were traveling in India with another couple. They were looking for an adventure but their once-in-a-lifetime trip took an unexpected dangerous turn.

Kidney Infection and Dangerous Typhoon: Travel Insurance Covers Couple’s Double Claims

Kidney Infection and Dangerous Typhoon: Travel Insurance Covers Couple’s Double Claims
Eleanor and her husband, Phil, take at least two international trips each year. For their most recent trip, a month-long cruise through Japan, two separate incidents resulted in two travel insurance claims.

Day 1 of a 19-Day Cruise Goes Wrong, Results in $14,000 Claim

Day 1 of a 19-Day Cruise Goes Wrong, Results in $14,000 Claim
Vickie and Bob started traveling overseas in 1985, taking at least one big trip each year. In 2016, that trip was supposed to be a 19-day cruise. Once the boat reached the first port, however, Vickie was hit with a series of unlucky breaks.

Travel Insurance Covers Trip Interruption, Saves Couple Over $19,000

Travel Insurance Covers Trip Interruption, Saves Couple Over $19,000
Richard and Madeline are frequent travelers, taking at least two international trips per year. When the tradition began, travel insurance wasn’t part of their routine. That changed during a trip to Uzbekistan.

Travel Insurance Covers Medical Bill, Helps Mom Get to Daughter’s Wedding

Travel Insurance Covers Medical Bill, Helps Mom Get to Daughter’s Wedding
Jean took a three-month trip to the United Kingdom and Ireland for her daughter’s wedding. But just a few weeks before the wedding, a severe kidney infection jeopardized the remainder of her trip.

Travel Insurance Covers Man’s Escape From Riot-Torn Country

Travel Insurance Covers Man’s Escape From Riot-Torn Country
Don has taken more than 70 trips in his life, never leaving without travel insurance. Even with insurance and years of traveling experience, he wasn’t prepared for what happened during his trip to Bolivia.

Around-the-World Cruise Turns into $70,000 Claim

Around-the-World Cruise Turns into $70,000 Claim
William has visited 121 countries over the past 73 years and never once faced a major problem... until he took an around-the-world cruise.

Traveler Saves Over $10,000 After Two Fluke Claims in Six Months

Traveler Saves Over $10,000 After Two Fluke Claims in Six Months
In 2012, Nancy scheduled two of her dream vacations - an African safari and a trip to China. Two separate fluke injuries nearly cost her both trips.

Travel Insurance Saves Man $20,000 After Routine Doctor Visit Finds Cancer

Travel Insurance Saves Man $20,000 After Routine Doctor Visit Finds Cancer
Andrew and his wife started a tradition to take one international trip every year. They traveled to Europe, South America, and Australia, but after 15 years, a routine check-up threatened more than their tradition.

Watch Videos

  • Two-Hour Climb to Escape War-Torn Country

    Don has taken more than 70 trips in his life, never leaving without travel insurance. Even with insurance and years of traveling experience, he wasn’t prepared for what happened during his trip to Bolivia.
  • Broken Teeth, Herniated Disk Impact Travel Plans

    In 2012, Nancy scheduled two of her dream vacations - an African safari and a trip to China. Two separate fluke injuries nearly cost her both trips.
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