24 hour assistance provided
24 Hour Hotline provides the traveler with a broad range of services in the event of a travel or medical emergency including: medical referral and monitoring, legal assistance, emergency message center, emergency cash transfer, arrangement of medical evacuations or repatriations, emergency translations, and pre-trip assistance. Many companies offer additional services that differentiate them against their competitors. We have listed some of these services on the provider’s page under the “why buy” heading.
As a TripProtector member – services available to you through your travel assistance portion of your package include:
You will receive help coordinating and paying for medical evacuation to the nearest appropriate treatment facility or back home when medically necessary.
Prescription Drug Replacement
If you lose or exhaust your supply of prescription medications, HTH Worldwide (HTH) will assist in replacing the medication via shipment or local pharmacy.
Contact Lenses Replacement
If you lose your contact lenses while traveling, HTH will assist in replacing the lenses.
City Health Information
Access health-related travel planning information, such as health and safety reports, emergency room numbers, dependable pharmacies, country health system background, drug translations around the globe as well as medical phrase translations for 10 languages.ses.
Advance of Medical Payment
If health care providers require payment in advance, HTH will assist you in making a payment in cash, if necessary.
Passport Replacement/Embassy Referral
If your passport is lost or stolen or you need to assert your rights as a U.S. citizen, HTH will refer you to the most convenient and appropriate embassy or consulate.s.
Lost Baggage Retrieval
If your baggage is lost or delayed in transit, HTH will assist in working with the airline to resolve the issue.