Why buy from HTH Travel Insurance

HTH Travel Insurance is a leader in helping world travelers gain access to quality healthcare services all around the globe. HTH combines ongoing research, a contracted global community of physicians and hospitals, advanced Internet applications, and wide experience in international health insurance to ensure customers’ health, safety and peace of mind.

HTH Travel Insurance

Overall Rating 4.42
  • 5 stars
    178
  • 4 stars
    54
  • 3 stars
    15
  • 2 stars
    6
  • 1 star  
    12

12,139
policies sold

0.1%
negative reviews

0.1% (18) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for HTH Travel Insurance

For Use With These Policies: TravelGap Voyager excl US, TravelGap Excursion excl US

Customer Service:
888-243-2358
Hours of Operation:

Weekdays, 8:00am - 8:00pm ET

Claims Phone:
888-243-2358
Claims Hours of Operation:

Weekdays, 8:00am - 8:00pm ET

Mail to:
HTH Travel Insurance
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Emergency Assistance:
Inside USA 877-865-5979
Outside USA 610-254-8771
Claims Email:
customerservice@hthworldwide.com
Fax: 610-293-3528

For Use With These Policies: TripProtector Classic, TripProtector Economy, TripProtector Preferred

Customer Service:
844-276-1213
Hours of Operation:

Weekdays, 8:00am - 8:00pm ET

Claims Phone:
844-276-1213
Claims Hours of Operation:

Weekdays, 8:00am - 8:00pm ET

Mail to:
HTH Travel Insurance
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Emergency Assistance:
Inside USA 877-865-5979
Outside USA 610-254-8771
Claims Email:
customerservice@hthworldwide.com
Fax: 610-293-3528

Policies Offered by HTH Travel Insurance


TravelGap Voyager excl US

Policy Description:

Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


TripProtector Preferred

Policy Description:

A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


TravelGap Excursion excl US

Policy Description:

Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


TripProtector Economy

Policy Description:

A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


TripProtector Classic

Policy Description:

A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)

Compare All Policies for HTH Travel Insurance

Recent Customer Reviews for HTH Travel Insurance

Overall Rating 4.42 Out of 5

View all HTH Travel Insurance reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 284 Reviews Since 2004

  • Overall Rating 1 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 30, 2020
    Simon from PA Verified Squaremouth Customer

    We called HTH Travel Insurance customer service to inquire about filing a claim since our trip became impossible due to: (1) COVID-19 related government advisories, and (2) medical advice, since both my wife and I are in a very high risk category due to medical conditions and age. Was told that our situation is not covered by our trip cancellation policy, since we did not have "cancel for any reason" coverage. While this is true, it seems to us that no amount of small print legalize can excuse a travel insurance company from using common sense and recognizing that this situation was actually the exact definition of having to cancel a trip.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    March 27, 2020
    Julie from MD Verified Squaremouth Customer

    Filed death claim two weeks ago (electronically). Have not heard back from them.

    Response From:
    HTH Travel Insurance
    HTH Travel Insurance:
    Gina
    Response Received:
    March 30, 2020

    Hello,

    Thank you for your review!

    Generally, we ask that you allow at least 15 business days for review. However, at this time, we are experiencing an extremely high claim volume, and our review times may vary. Rest assured, claims are reviewed in the order they are received and it is our goal to review your claim as quickly as possible. We appreciate your patience.

    If you are submitting a claim, please review your submission and make sure you are submitting all of the required documents to avoid processing delays. The claims for your plan should be submitted to team1@cbpinsure.com.

    If it is determined that additional information is needed, you will receive an email outlining the documentation needed. In most cases, our request will be communicated to you by email. Please check your email (and the spam folder of the email address provided to us).

    Again, our sincere appreciation for your patience during this time.

    Best regards,
    HTH Worldwide

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 27, 2020
    Melissa from TX Verified Squaremouth Customer

    I have always bought travel insurance but this was my first claim. It was unexpected and heartbreaking to not get to go on my trip but HTH Travel Insurance was amazing. The claim process was so easy and the agents I spoke to were extremely helpful and kind. I appreciate this and have already purchased another policy as well as referred this company to friends and family. Thank you!

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    March 26, 2020
    AG from SC Verified Squaremouth Customer

    Got an email that my claim is under review and it may take more than two weeks to get back on it :(

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 26, 2020
    CHRISTINE from TX Verified Squaremouth Customer

    We were not able to make our planned trip due to medical reasons. HTH Travel Insurance was great to work with on filing a claim, and paying in a timely manner. Thanks,

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    0 out of 0 people found this review helpful