Why buy from HTH Travel Insurance
HTH Travel Insurance is a leader in helping world travelers gain access to quality healthcare services all around the globe. HTH combines ongoing research, a contracted global community of physicians and hospitals, advanced Internet applications, and wide experience in international health insurance to ensure customers’ health, safety and peace of mind.
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5 stars
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4 stars
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3 stars15
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2 stars6
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1 star9
11,938
policies sold
0.3%
negative reviews
0.3% (34) negative reviews to sales
Average on Squaremouth is 0.4%
Contact Information for HTH Travel Insurance
For Use With These Policies: TravelGap Voyager excl US, TravelGap Excursion excl US
888-243-2358
Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
888-243-2358
Claims Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Outside USA 610-254-8771
For Use With These Policies: TripProtector Classic, TripProtector Economy, TripProtector Preferred
844-276-1213
Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
844-276-1213
Claims Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Outside USA 610-254-8771
Policies Offered by HTH Travel Insurance
TravelGap Voyager excl US
Policy Description:
Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Preferred
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TravelGap Excursion excl US
Policy Description:
Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Economy
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Classic
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
Recent Customer Reviews for HTH Travel Insurance
View all HTH Travel Insurance reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
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Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
February 16, 2020Kathleen from CO Verified Squaremouth CustomerVery helpful and personal customer service representative who assisted in changing the dates of my travel policy.
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0 out of 0 people found this review helpful -
Overall Rating 1 out of 5Policy:
TripProtector ClassicReview Received:
January 10, 2020James from FL Verified Squaremouth CustomerI have filed a medical claim through HTH since my return from my vacation.
Why on vacation, while in Switzerland, I called HTH and asked some questions. Due to the labor strikes in Paris, we were concerned about being able to get to Paris and get out of Paris. We had received notification that our pre-purchased train tickets to Paris from Lausanne, Switzerland had been cancelled. We were also concerned about our safety in traveling to Paris. I called HTH and asked questions as to if we didn't go to Paris due to the strikes and that our train had been cancelled, what kind of coverage did I have to recoup what we had spent on train tickets, what was due at a hotel, and that we would probably have to fly from Geneva, Switzerland to London (which was on our itinerary after Paris). What infuriated my husband and I is that the lady I spoke with on the phone told me she would research and call me back in 15 minutes. 15 minutes, she said. She never - never - called me back. Not only was that a slap in the face it took your company ONE WEEK to respond to my husband by email. That is a failing grade for your company! I believe I called HTH on 12/26/19 in the evening, Switzerland time. Below I have copied the email we received ONE WEEK LATER. AND what I was questioning is not on page 8 or 9. You were absolutely no help. I look forward to my medical claim being paid in full. Kay Rivard
From: Customer Service GeoBlue
Response From:
HTH Travel Insurance:
GinaResponse Received:
January 13, 2020Hello,
Thank you for your review!
We apologize for the poor service level you received when attempting to verify benefits. We are training our representatives to ensure this lapse does not occur in the future.
Our TripProtector plan customer service team will reach out to you to answer your outstanding questions and help with claim submission.
If you need further assistance, please call 844.276.1213 or email tripprotection@hthworldwide.com.
Best regards,
HTH WorldwideWas this review helpful to you?
5 out of 5 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
December 10, 2019Stewart from OR Verified Squaremouth CustomerThe agent had things ready to go and I paid the premium and kept the policy on my iPad. No claims but I had the feeling that I had some security.....traveling. Thanks
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0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
December 7, 2019Rosa from CA Verified Squaremouth CustomerPurchasing your insurance was easy, quick and affordable for my needs. I appreciated your chat line availability when I had questions prior to the purchase. I also appreciated the ability to add it to my wallet on my IPhone.
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0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
November 27, 2019Thomas from IA Verified Squaremouth CustomerVery easy to use. A little confusing to do on line. I want to just do it over the phone and not on line. But thanks anyway. Got through it.
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0 out of 0 people found this review helpful