Why buy from HTH Travel Insurance
HTH Travel Insurance is a leader in helping world travelers gain access to quality healthcare services all around the globe. HTH combines ongoing research, a contracted global community of physicians and hospitals, advanced Internet applications, and wide experience in international health insurance to ensure customers’ health, safety and peace of mind.
-
5 stars
-
4 stars
-
3 stars15
-
2 stars6
-
1 star12
12,139
policies sold
0.1%
negative reviews
0.1% (18) negative reviews to sales
Average on Squaremouth is 0.2%
Contact Information for HTH Travel Insurance
For Use With These Policies: TravelGap Voyager excl US, TravelGap Excursion excl US
888-243-2358
Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
888-243-2358
Claims Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Outside USA 610-254-8771
For Use With These Policies: TripProtector Classic, TripProtector Economy, TripProtector Preferred
844-276-1213
Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
844-276-1213
Claims Hours of Operation:
Weekdays, 8:00am - 8:00pm ET
c/o Claims Department
933 First Avenue
King of Prussia, Pennsylvania 19406
Outside USA 610-254-8771
Policies Offered by HTH Travel Insurance
TravelGap Voyager excl US
Policy Description:
Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Preferred
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TravelGap Excursion excl US
Policy Description:
Short term international travel medical plans for leisure, educational, missionary or business travel. It provides premier coverage for medical treatment and emergency evacuation. Beyond the insurance protection, HTH members get other critical services that allow them to gain access to quality healthcare while traveling. TravelGap includes global Intelligence tools assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 180 countries, ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Economy
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
TripProtector Classic
Policy Description:
A comprehensive plan that offers travel protection plus travel medical insurance. Trip Protector includes medical protection, trip cancellation, trip interruption, baggage protection and more. It boasts a complete set of services to help you identify, access and pay for healthcare services in 190 countries. Trip Protector includes global Intelligence tools, assisting in trip preparation via security and health information for your travel destination. HTH operates its own “best of class” physician community in 190 countries ensuring access to the top 2 percent of doctors worldwide.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
Recent Customer Reviews for HTH Travel Insurance
View all HTH Travel Insurance reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
-
Overall Rating 1 out of 5Policy:
TripProtector ClassicReview Received:
March 30, 2020Simon from PA Verified Squaremouth CustomerWe called HTH Travel Insurance customer service to inquire about filing a claim since our trip became impossible due to: (1) COVID-19 related government advisories, and (2) medical advice, since both my wife and I are in a very high risk category due to medical conditions and age. Was told that our situation is not covered by our trip cancellation policy, since we did not have "cancel for any reason" coverage. While this is true, it seems to us that no amount of small print legalize can excuse a travel insurance company from using common sense and recognizing that this situation was actually the exact definition of having to cancel a trip.
Was this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 1 out of 5Policy:
TripProtector PreferredReview Received:
March 27, 2020Julie from MD Verified Squaremouth CustomerFiled death claim two weeks ago (electronically). Have not heard back from them.
Response From:
HTH Travel Insurance:
GinaResponse Received:
March 30, 2020Hello,
Thank you for your review!
Generally, we ask that you allow at least 15 business days for review. However, at this time, we are experiencing an extremely high claim volume, and our review times may vary. Rest assured, claims are reviewed in the order they are received and it is our goal to review your claim as quickly as possible. We appreciate your patience.
If you are submitting a claim, please review your submission and make sure you are submitting all of the required documents to avoid processing delays. The claims for your plan should be submitted to team1@cbpinsure.com.
If it is determined that additional information is needed, you will receive an email outlining the documentation needed. In most cases, our request will be communicated to you by email. Please check your email (and the spam folder of the email address provided to us).
Again, our sincere appreciation for your patience during this time.
Best regards,
HTH WorldwideWas this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
March 27, 2020Melissa from TX Verified Squaremouth CustomerI have always bought travel insurance but this was my first claim. It was unexpected and heartbreaking to not get to go on my trip but HTH Travel Insurance was amazing. The claim process was so easy and the agents I spoke to were extremely helpful and kind. I appreciate this and have already purchased another policy as well as referred this company to friends and family. Thank you!
Was this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector PreferredReview Received:
March 26, 2020AG from SC Verified Squaremouth CustomerGot an email that my claim is under review and it may take more than two weeks to get back on it :(
Was this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
TripProtector ClassicReview Received:
March 26, 2020CHRISTINE from TX Verified Squaremouth CustomerWe were not able to make our planned trip due to medical reasons. HTH Travel Insurance was great to work with on filing a claim, and paying in a timely manner. Thanks,
Was this review helpful to you?
0 out of 0 people found this review helpful