Generali Travel Insurance

Overview of Generali Travel Insurance

Generali Global Assistance (Formerly CSA Travel Protection) is among the most popular travel insurance providers in the world, as well as on Squaremouth’s marketplace. Founded in 1963, they’re well known for going above and beyond for their customers, providing all policyholders with complimentary concierge services and identity theft protection while they’re away from home.

Generali currently offers three comprehensive policies on Squaremouth, which are only available to U.S. residents. These policies, named Standard, Preferred, and Premium, provide similar types of coverage with varying degrees of coverage limits and price tiers.

The provider has essentially tiered their plans using a “Good, Better, Best” approach to make it easy to find a Generali plan that fits your unique travel needs. If you’re taking a low-risk or quick trip, this tiered policy structure also gives you the option to purchase basic coverage and avoid paying extra for additional protection you may not need.

Is Generali Travel Insurance Reputable?

Yes, Generali is a very reputable travel insurance provider with a 60+ year-long track record of providing coverage to travelers domestically and abroad. Generali Global Assistance is part of the Generali Group, one of the world’s largest insurance companies, with operations in more than 50 countries worldwide.

Their policies currently hold A+ (Superior) ratings from A.M. Best and are backed by more than 5,000 customer reviews from Squaremouth users. Generali also maintains an A rating with the Better Business Bureau, highlighting their dedication to resolving customer issues and complaints.

Our Take: With the financial backing of a multinational corporation and a level of customer service you would expect from a boutique insurer, it’s no surprise that Generali is a global leader in travel insurance. They offer three different plans, each uniquely suited for various audiences and trip types, which makes it easy to find an option suitable for your upcoming trip. Their base plan, Generali Standard, is currently the most popular plan from the provider on our platform as it offers a great value for the money in terms of coverage and price. However, Generali doesn’t offer much customization or coverage for pre-existing conditions, so if these are important to you, consider looking at other providers.

Generali Customer Satisfaction Ratings

Generali is among the top 10 highest-rated insurers on Squaremouth, with respectable scores across the board for their customer service. They were also named the top “Global Protection Provider” in 2025 by Expert Consumers.

Generali is one of the highest-rated providers on Squaremouth for pre-trip customer service. Providers that rank highly in this department provide exceptional assistance in the event you need to make modifications to your policy or have questions about your coverage before you depart for your trip. While Generali holds lower ratings for their customer service during and after a trip, these scores are still respectable when compared to other trusted providers on our platform.

Read some of the most recent reviews from Squaremouth customers who purchased a Generali plan:

Pros & Cons of Generali Travel Insurance

As one of the largest providers in the world, purchasing a policy from a recognizable insurer like Generali can offer added peace of mind. Larger brands typically have superior global healthcare networks, which can help when it comes to getting access to quality care in a foreign country.

All of Generali’s plans offer at least $250,000 in Medical Evacuation coverage, which is adequate coverage for just about every type of trip. This is important as the cost of medical evacuation services can be astonishingly high, especially if you’re traveling to a destinationthat doesn’t accept U.S. health insurance.

Generali’s Premium policy is also one of the few policies on the market that comes with complimentary Rental Car Damage protection. This coverage is rarely offered, and is usually only available as an add-on or upgrade. Having this protection at no additional cost can save you money by not having to buy additional protection through your rental car company.

Unfortunately, all of Generali’s plans include secondary medical coverage, which means policyholders must file a claim with their U.S. health insurance provider before being eligible for coverage through Generali.

If you want the maximum amount of cancellation flexibility, Generali plans may not be for you due to the lack of Cancel For Any Reason coverage and limited coverage for pre-existing medical conditions.

In addition, none of the Generali policies cover accidents that occur while participating in adventure sports or activities. This lack of customization can be restrictive, especially if you have specific health issues or travel plans that require tailored coverage.

Generali also has one of the shortest Free Look Periods on our platform at just 10 days, whereas some other providers offer up to 15 days. Plans with longer Free Look Periods give you more time to cancel or modify your policy at no additional cost.

Ready to explore your options? Compare Generali plans against other top providers.

Get A Free Quote

Generali’s Single Trip Travel Insurance Plans

Generali currently offers three comprehensive travel insurance plans on the Squaremouth marketplace. Their plans take a ‘Good, Better, Best’ approach to coverage, with Premium offering the best protection at the highest price.

Compare Generali’s plans below:

Generali Standard is the most affordable policy offered by the provider, and is also the most popular among Squaremouth customers. Despite being the lowest-tier option, it still manages to offer suitable medical coverage for most domestic and international trips. However, a big drawback of this plan is that it does not cover pre-existing conditions, which can be an issue if you have an existing health issue that may flare up while you are away.

Generali Preferred is the next step up from Standard and offers slightly better protection across the board. Due to the higher medical coverage limits, Preferred is better suited if you’re planning a cruiseor plan to visit remote destinations throughout your trip. Another key advantage of this plan is the additional Trip Interruption coverage, which can help cover transportation expenses if you’re forced to end your trip early.

The Generali plan that provides the most coverage is Generali Premium. This plan features up to $1,000,000 in Medical Evacuation coverage, which is among the highest of any comprehensive plan found on Squaremouth. Generali Premium is the only plan offered by the provider that extends pre-existing condition protection to qualifying travelers, and is also one of only a handful of policies on the market that offer Rental Car Damage protection at no additional cost. Due to the high medical coverage limits, this policy is well-suited for older travelers, those with existing health issues, or travelers planning an international trip to a remote destination.

Compare All Plan Details

Compare Generali Travel Insurance vs. Competitors

What’s the best provider? That depends on your trip. Choosing the right one can save you thousands. Here’s how Generali stacks up.

Plan Features
Overall Coverage	Broad coverage tailored to individual needs with unique benefits such as pet return, identity theft resolution, and medical evacuation	Broad coverage, with options for customization
Cost	Competitive for comprehensive plans; offers great value for premium travelers needing high limits	Moderate pricing with flexible plan options
Customer Rating	4.3 Good 5,077 Reviews	4.5 Very Good 208 Reviews
AM Best Rating	A+ (Superior)	A (Excellent)
Unique Benefits	Pet return service, identity theft resolution	Sporting equipment coverage
Insurance Partners	Backed by Generali U.S. Branch.	Backed by BCS Insurance Company and Jefferson Insurance Company.

Average Cost of Generali vs Competitors

See how Generali premiums compare to the competition for both non-cancellation and cancellation plans.

Premiums for Generali’s plans are generally middle of the pack compared to other well-established travel insurance companies. It’s possible to find more affordable coverage by comparing quotes from other providers, but you may sacrifice coverage in the process.

Their medical-only policies currently hold an average premium of $42.10, which is towards the higher end of this type of coverage. This pricing is particularly high given the fact that Generali offers secondary medical coverage on all plans. If protecting your health while away from home is a primary concern, it may be possible to find stronger coverage for less by comparing plans from other providers.

Comprehensive coverage from Generali costs $232.80 on average, which is among the most affordable out of all providers listed on Squaremouth. Generali Standard, their low-cost plan, is the most popular among travelers looking for comprehensive coverage from Generali. Comprehensive plans from this insurer can be a great option if you’re looking for reliable, well-rounded protection that doesn’t break the bank.

Is Generali Travel Insurance Worth it?

Yes, Generali has built a global reputation for providing reliable travel protection, and their affordable comprehensive plans are a great option if you’re seeking well-rounded coverage from a reputable insurer. Generali goes above and beyond to make trips less stressful, which shows through their high customer satisfaction scores and popularity among Squaremouth users.

Generali’s Standard plan is a great option if you’re in the market for a low-cost comprehensive plan that can protect you against the most common travel disruptions. If additional coverage is needed, their Preferred and Premium options offer slightly better protection at a higher price point.

While all Generali’s plans are extremely popular, they do have limitations that should be considered before your travels. Specifically, none of the options offered by Generali offer coverage for adventure sports or provide the option to add CFAR to your plan. This lack of customization can make it hard to tailor your coverage to your specific travel needs. If you can’t find a plan from Generali that works for you, consider policies from other popular providers.

Alternatives to Generali

Squaremouth is home to 20+ travel insurance providers, each of which has been carefully vetted by our expert product team. If Generali’s plans don’t tick all of your boxes, consider plans from these three strong alternatives:

Tin Leg is a great option if your trip involves high-risk activities. Tin Leg Gold is a popular comprehensive plan that provides coverage for more than 250+ unique adventure sports.

IMGis known for their dedicated travel medical insurance plans. Patriot International Platinum by IMG includes up to $2,000,000 in Emergency Medical and Medical Evacuation coverage.

Travel Insured International offers multiple ways to customize your coverage. Unlike Generali plans, Travel Insured International’s FlexiPAX plan offers multiple add-ons and policy upgrades that allow you to enhance your travel protection for a small fee.

Frequently Asked Questions: Generali Travel Insurance

How much are Generali travel insurance plans?

Comprehensive travel insurance from Generali costs $233 on average, with their medical-only coverage costing just $43 on average. Standard is their least expensive policy, and should be considered if you’re on a tight budget. Their most expensive policy, Platinum, offers the highest coverage limits and includes added benefits like pre-existing condition coverage and Rental Car Damage protection.

Does Generali travel insurance come with concierge services?

Yes, all Generali plans come with concierge services. This is a unique service offered by Generali that can help arrange event tickets, make dinner reservations, book tee times, and more. The goal of this is to make your trip as stress-free as possible.

Does Generali travel insurance have 24/7 travel assistance?

Yes, Generali provides 24/7 Emergency Assistance Services to all policyholders.

Does Generali offer Cancel for Any Reason Insurance?

No, none of Generali’s plans offer the option CFAR coverage.

Do Generali plans cover pre-existing conditions?

Generali Premium is the only policy offered by the provider that covers pre-existing medical conditions. To qualify for coverage, you must purchase your plan before your final trip payment. Generali’s Standard and Preferred plans do not cover pre-existing medical conditions.

Does Generali offer any add-ons or upgrades?

Generali’s Standard and Preferred plans give the option to add Rental Car Damage protection, but this benefit comes standard in Generali Premium.

Does Generali offer annual travel insurance?

No, Generali does not currently offer annual coverage.

What is covered under Generali travel insurance?

Generali’s plans are designed to protect you from the most common trip disruptions, including trip cancellations, medical emergencies, travel delays, and baggage loss. The level of coverage you receive depends on the plan you purchase.

Refer to Generali’s Coverage Comparison Chart for a full breakdown of how coverage limits differ by plan.

How far in advance do I need to buy Generali coverage for my trip?

You can purchase Generali coverage up until the day you leave for your trip. However, we recommend purchasing your policy as soon as you make your initial trip deposit. Doing so prolongs your coverage period and protects you from unforeseeable events that occur before your trip.

To qualify for time-sensitive benefits from Generali, such as Financial Default and Employment Layoff coverage, you must purchase your policy within 14 days of making your first trip payment.

For more information on the benefits of purchasing coverage early, read our recent When is the Best Time to Buy Travel Insurance? article.

How Do I File a Claim with Generali Travel Insurance?

Squaremouth cannot process travel insurance claims for Generali, so we recommend getting in touch with Generali directly to file your claim.

All relevant information, including claims-related contact details and links, can be found in the section below.