Named Best for Seniors by Forbes

“Tin Leg often receives high marks for senior travel insurance. Tin Leg offers very competitive rates that can be more affordable than other companies mid-tier plans. … With Tin Leg’s Luxury plan, you can enjoy $100,000 in emergency medical coverage and $250,000 for medical evacuation and repatriation too.”

Read full article on Forbes.com

Why buy from Tin Leg

Tin Leg was founded in 2014 by the travel insurance industry experts at Squaremouth. Each of the company’s products are designed to provide travelers with comprehensive coverage, including in-demand Trip Cancellation and Trip Interruption benefits and Emergency Medical and Medical Evacuation coverage. In 2018, Tin Leg’s Luxury policy was rated the best travel insurance for seniors by Forbes for its high medical benefits.

Tin Leg’s award-winning customer service department, dedicated 24-hour emergency support, and revolutionary claims process have established the company as a trusted leader in the travel insurance industry. Tin Leg’s products are underwritten by Berkshire Hathaway Specialty Insurance Company and Starr Indemnity & Liability Company.

Tin Leg

Overall Rating 4.61
  • 5 stars
    1944
  • 4 stars
    439
  • 3 stars
    147
  • 2 stars
    51
  • 1 star  
    20

82,855
policies sold

0.1%
negative reviews

0.1% (71) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Tin Leg

For Use With These Policies: Adventure, Luxury, Standard, Economy

Customer Service:
844-240-1233
Hours of Operation:

8:00am - 10:00pm ET, 7 days a week

Claims Phone:
844-240-1233
Claims Hours of Operation:

Monday through Friday from 8:00am to 4:00pm ET

Mail to:
Tin Leg
c/o Tin Leg Claims
100 2nd Ave S, Suite 1200
St. Petersburg, Florida 33701
Emergency Assistance:
Inside USA 844-927-9265
Outside USA +1 727-264-5657
Claims Email:
claims@tinleg.com
Fax: 1-888-860-7371
Provider Claims Website

For Use With These Policies: Gold

Customer Service:
844-240-1233
Hours of Operation:

8:00am - 10:00pm ET, 7 days a week

Claims Phone:
844-240-1233
Claims Hours of Operation:

Monday through Friday from 8:00am to 4:00pm ET

Mail to:
Tin Leg
c/o Tin Leg Claims
100 2nd Ave S, Suite 1200
St. Petersburg, Florida 33701
Emergency Assistance:
Inside USA 844-945-1468
Outside USA +1 519-945-6028
Claims Email:
claims@tinleg.com
Fax: 1-888-860-7371
Provider Claims Website

Policies Offered by Tin Leg


Economy

Policy Description:

Tin Leg’s Economy policy provides cost-effective protection that covers the most common concerns of travelers.

Tin Leg Economy includes basic cancellation coverage, including 100% reimbursement for cancellations or interruptions caused by medical complications or inclement weather. It also comes with medical coverage in case of an emergency during the trip.

Additional benefits that come standard with this policy include Travel Delay, Baggage Delay, and Baggage Loss.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Standard

Policy Description:

Tin Leg’s Standard policy is designed for travelers looking for extensive cancellation coverage and high medical benefits.

Tin Leg Standard includes cancellation coverage for the most common concerns, including medical reasons, terrorism, and severe weather. It also covers up to 150% of a traveler’s trip costs under Trip Interruption.

Tin Leg Standard’s medical coverage includes Emergency Medical and Medical Evacuation coverage, as well as Pre-Existing Condition coverage if purchased within 15 days of booking the trip.

Additional benefits, such as Travel Delay, Baggage Delay, and Baggage Loss, are included with this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Luxury

Policy Description:

Tin Leg’s Luxury product is ideal for travelers who want the most comprehensive Trip Cancellation benefits, as well as high Primary Emergency Medical and Travel Delay benefits.

Tin Leg Luxury includes cancellation coverage for the most common traveler concerns, including cancellation for medical reasons and terrorism. It also boasts impressive cancellation coverage for inclement weather, with no minimum weather delay before cancellation can be claimed.

Tin Leg Luxury includes high Primary Medical and Medical Evacuation benefits, with optional upgrades available, as well as coverage for Pre-Existing conditions if purchased within 15 days of booking the trip.

Additional benefits, including Travel Delay, Baggage Delay, Baggage Loss and Missed Connection, come standard with this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Adventure

Policy Description:

Tin Leg’s Adventure policy was built with active travelers in mind, offering high medical coverage and comprehensive sports and activities benefits.

Tin Leg Adventure offers $100,000 in Emergency Medical coverage, and $1 million in Medical Evacuation coverage. The medical benefits within this policy can extend to travelers who are injured during sports and activities that are excluded by many other travel insurance policies, such as contact sports, mountain climbing, jet skiing, and snowboarding, among others.

Tin Leg Adventure also offers Trip Cancellation coverage for the most common traveler concerns, including cancellations for medical reasons, weather, and terrorism. In addition to covering unused trip expenses, such as airfare, hotel accommodations, and tours, this policy can also refund unused sports equipment and fees, including lift tickets, green fees, and equipment rentals.

Other benefits, including Travel Delay, Missed Connection, Baggage Delay, and Baggage Loss, are also offered within this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Gold

Policy Description:

Tin Leg’s Gold policy is built for travelers who are looking for high medical benefits and comprehensive cancellation coverage.

Tin Leg Gold includes $500,000 in Primary Emergency Medical coverage, in addition to $500,000 in Medical Evacuation coverage. Travelers who purchase this policy within 14 days of booking their trip and insure their full trip cost will also be covered for Pre-Existing Conditions.

Tin Leg Gold also offers cancellation coverage for the most common traveler concerns, including cancellation for medical reasons, inclement weather, and terrorism. Cancel For Any Reason is also available as an optional upgrade within this policy.

Additional benefits that are included within this policy are Travel Delay, Missed Connection, Baggage Delay, Baggage & Personal Items Loss, and Accidental Death & Dismemberment.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)

Compare All Policies for Tin Leg

Recent Customer Reviews for Tin Leg

Overall Rating 4.61 Out of 5

View all Tin Leg reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 2,601 Reviews Since 2014

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    March 31, 2020
    Anne from CA Verified Squaremouth Customer

    Reported claim with Robert (last name unknown) of Claims Team on 3/17/20 and given an appointment for an interview on 3/26/20. Was interviewed by Andi Oates (Tin Leg Claims Team) on 3/26/20, submitted my requested claim form and documentation on 3/28/20 and received an email on 3/30/20 from Interviewer Andi Oates stating that my claim had been approved and I would be receiving payment same week.
    Every interaction I had with Tin Leg Claims was efficient, timely in response, courteous and professional. I will definitely buy Travel Insurance again from Tin Leg based on this one experience. I extend my compliments to the Tin Leg Claims individuals, especially Andi Oates, for their excellent service. It was a true pleasure dealing with Tin Leg Claims and a far superior experience than any other insurance company I have ever worked with on filing a claim.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Luxury
    Review Received:
    March 30, 2020
    Pamela from CA Verified Squaremouth Customer

    was not able to reach anyone for assistance while away in a timely manner. Claim placed for change in flight , I wan insured for $40000 plus trip costs, I worked hard to get all refunds, you denied claim for $4400 in costs to change flight and accomodations in Sydney due to minimizing costs we had returned from New Zealand.

    Very unhappy!!!

    Response From:
    Tin Leg
    Tin Leg:
    Steven
    Response Received:
    March 31, 2020

    Hi Pamela

    I apologize that your claim did not have a more favorable outcome. I have spoken with our Claims Team and reviewed your claim. Unfortunately, your trip was interrupted for a reason that is listed as an exclusion within your policy. In order for an interruption claim to be paid, it must fall within your policy’s list of covered reasons.

    
If you have any additional questions about your policy or claim, please contact our Claims Team at 844-240-1233. We are available from 8am to 4pm ET, Monday through Friday, and are delighted to help!

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    March 30, 2020
    Michael from IN Verified Squaremouth Customer

    great assistance with our problem. cruise canceled. Did not wish to file a claim just wanted to forward to the rescheduled date. Thanks.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Luxury
    Review Received:
    March 30, 2020
    James from CA Verified Squaremouth Customer

    What should have been an easy claim to process became problematic due to a lack of common since. I felt like someone was trying to find away to delay or deny the claim. It almost became comical. The other problem was calls not being returned. Eventually the claim was paid in full. There was no reason to frustrate the customer when I provided you with all of the information/documentation requested. I would gladly discuss this I more detail. Have a nice day.

    Response From:
    Tin Leg
    Tin Leg:
    Steven
    Response Received:
    March 31, 2020

    Hi James

    I apologize that we were not more responsive when you attempted to contact us, and we appreciate your feedback.

    I understand your claim has been paid in full, however, if you have any additional questions about your policy or claim, please contact our Claims Team at 844-240-1233. We are available from 8am to 4pm ET, Monday through Friday, and are delighted to help!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    March 29, 2020
    Peter from CO Verified Squaremouth Customer

    Reserve it till after closure with claim

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    0 out of 0 people found this review helpful