Named Best for Seniors by Forbes

“Tin Leg often receives high marks for senior travel insurance. Tin Leg offers very competitive rates that can be more affordable than other companies mid-tier plans. You have a choice between three different plan options. With Tin Leg’s Luxury plan, you can enjoy $100,000 in emergency medical coverage and $250,000 for medical evacuation and repatriation too.”

Read full article on Forbes.com

Why buy from Tin Leg

Tin Leg was founded in 2014 by the travel insurance industry experts at Squaremouth. Its products are designed to provide travelers with comprehensive coverage, including in-demand Trip Cancellation benefits and Emergency Medical and Medical Evacuation coverage.

In 2018, Tin Leg was named the best travel insurance for seniors by Forbes for its high medical benefits and competitive prices. Tin Leg’s award-winning customer service department, dedicated 24-hour emergency support, and revolutionary claims process have established the company as a trusted leader in the travel insurance industry. Tin Leg’s plans are underwritten by Berkshire Hathaway Specialty Insurance Company.

Tin Leg

Overall Rating 4.6
  • 5 stars
    1808
  • 4 stars
    418
  • 3 stars
    142
  • 2 stars
    48
  • 1 star  
    17

76,930
policies sold

0.1%
negative reviews

0.1% (65) negative reviews to sales
Average on Squaremouth is 0.4%

Contact Information for Tin Leg

Customer Service:
844-240-1233
Hours of Operation:

8:00am - 10:00pm ET, 7 days a week

Claims Phone:
844-240-1233
Claims Hours of Operation:

Monday through Friday from 9:00am to 5:00pm ET

Mail to:
Tin Leg
c/o Tin Leg Claims
100 2nd Ave S, Suite 1200
St. Petersburg, Florida 33701
Emergency Assistance:
Inside USA 844-927-9265
Outside USA +1 727-264-5657
Claims Email:
claims@tinleg.com
Fax: 1-888-860-7371
Provider Claims Website

Policies Offered by Tin Leg


Economy

Policy Description:

Tin Leg’s Economy policy provides cost-effective protection that covers the most common concerns of travelers.

Tin Leg Economy includes basic cancellation coverage, including 100% reimbursement for cancellations or interruptions caused by medical complications or inclement weather. It also comes with medical coverage in case of an emergency during the trip.

Additional benefits that come standard with this policy include Travel Delay, Baggage Delay, and Baggage Loss.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Luxury

Policy Description:

Tin Leg’s Luxury product is ideal for travelers who want the most comprehensive Trip Cancellation benefits, as well as high Primary Emergency Medical and Travel Delay benefits.

Tin Leg Luxury includes cancellation coverage for the most common traveler concerns, including cancellation for medical reasons and terrorism. It also boasts impressive cancellation coverage for inclement weather, with no minimum weather delay before cancellation can be claimed.

Tin Leg Luxury includes high Primary Medical and Medical Evacuation benefits, with optional upgrades available, as well as coverage for Pre-Existing conditions if purchased within 15 days of booking the trip.

Additional benefits, including Travel Delay, Baggage Delay, Baggage Loss and Missed Connection, come standard with this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Adventure

Policy Description:

Tin Leg’s Adventure policy was built with active travelers in mind, offering high medical coverage and comprehensive sports and activities benefits.

Tin Leg Adventure offers $100,000 in Emergency Medical coverage, and $1 million in Medical Evacuation coverage. The medical benefits within this policy can extend to travelers who are injured during sports and activities that are excluded by many other travel insurance policies, such as contact sports, mountain climbing, jet skiing, and snowboarding, among others.

Tin Leg Adventure also offers Trip Cancellation coverage for the most common traveler concerns, including cancellations for medical reasons, weather, and terrorism. In addition to covering unused trip expenses, such as airfare, hotel accommodations, and tours, this policy can also refund unused sports equipment and fees, including lift tickets, green fees, and equipment rentals.

Other benefits, including Travel Delay, Missed Connection, Baggage Delay, and Baggage Loss, are also offered within this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Compare All Policies for Tin Leg

Recent Customer Reviews for Tin Leg

Overall Rating 4.6 Out of 5

View all Tin Leg reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 2,433 Reviews Since 2014

  • Overall Rating 3 out of 5
    Policy:
    Economy
    Review Received:
    From: Verified Squaremouth Customer

    Getting in contact with customer service before selecting a policy was confusing but once I made contact it was fine. I spoke with three representatives over the course of making my decision, I got a conflicting answer on a question I asked in regards to if my TinLeg would cover (as my secondary carrier with no deductible), the co-pay on emergency treatment imposed by my primary insurance. What I could find online did not answer this. The first representative said no and referred me to the exclusions section on the details and that did not spell out an answer. When I called again and asked the question again, the 2nd representative yes. Two days later when I called to set up and pay for the policy the plan I was interested in was no longer available...this plan had exactly the terms of coverage I was interested in. I was told Berkshire had pulled the policy off the products offerings to review and update eit. I find it surprising that a plan would be out in hiatus while a revision was being made. so I was forced if I wanted a TinLeg policy to underinsure or over insure. I choose to underinsured sine the next level of coverage was too expensive for me. I will be travelling in April 2020 to the same international location and was told the policy I had originally wanted to purchase will be offered again. I guess I will find out come April if that is true. If it is not true, that will cast some doubt in my mind about the honesty of all this,

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    I always feel comfortable knowing that I have travel insurance, and am always relieved that I have never had to file a claim or use it in any way.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    I feel secure knowing that I have travel insurance, but am always glad that I have never had to use it.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    I had an unexpected severe health event causing me to abort my much desired vacation abroad.

    I was asked to buy a whole new one way ticket by my airline although I had the return ortion of my Business Class ticket unused. The new ticket was more expensive the rate for one-way being almost as much as the roundtrip fare! I felt this was unfair and took my case to Tin Leg Insurance company whom my friend had recommended and with whom I had purchased travel insurance.
    They took my claim request seriously, went through the Verification and settlement process professionally and thoroughly and finally found my claim fillable.
    Even if they had refused reimbursement, just for the very present, responsive and professional way they dealt with my case, I will definiyely go to this company again and also recommend them to all my friends.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Tin Leg is easy to deal with, fair with policies, and has good customer service. I needed to change a policy after the “grace” period expired. The representative handled the matter to my satisfaction.

    Was this review helpful to you?

    0 out of 0 people found this review helpful