Named Best for Seniors by Forbes

“Tin Leg often receives high marks for senior travel insurance. Tin Leg offers very competitive rates that can be more affordable than other companies mid-tier plans. With Tin Leg’s Luxury plan, you can enjoy $100,000 in emergency medical coverage and $250,000 for medical evacuation and repatriation too.”

Read full article on Forbes.com

Why buy from Tin Leg

Tin Leg was founded in 2014 by the travel insurance industry experts at Squaremouth. Each of the company’s products are designed to provide travelers with comprehensive coverage, including in-demand Trip Cancellation and Trip Interruption benefits and Emergency Medical and Medical Evacuation coverage. In 2018, Tin Leg’s Luxury policy was rated the best travel insurance for seniors by Forbes for its high medical benefits.

Tin Leg’s award-winning customer service department, dedicated 24-hour emergency support, and revolutionary claims process have established the company as a trusted leader in the travel insurance industry. Tin Leg’s products are underwritten by Berkshire Hathaway Specialty Insurance Company and Starr Indemnity & Liability Company.

Tin Leg

Overall Rating 4.61
  • 5 stars
    1958
  • 4 stars
    445
  • 3 stars
    147
  • 2 stars
    52
  • 1 star  
    20

84,083
policies sold

0.1%
negative reviews

0.1% (72) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Tin Leg

For Use With These Policies: Adventure, Luxury, Standard, Economy, USA Only

Customer Service:
844-240-1233
Hours of Operation:

8:00am - 10:00pm ET, 7 days a week

Claims Phone:
844-240-1233
Claims Hours of Operation:

Monday through Friday from 8:00am to 4:00pm ET

Mail to:
Tin Leg
c/o Tin Leg Claims
100 2nd Ave S, Suite 1200
St. Petersburg, Florida 33701
Emergency Assistance:
Inside USA 844-927-9265
Outside USA +1 727-264-5657
Claims Email:
claims@tinleg.com
Fax: 1-888-860-7371
Provider Claims Website

For Use With These Policies: Gold

Customer Service:
844-240-1233
Hours of Operation:

8:00am - 10:00pm ET, 7 days a week

Claims Phone:
844-240-1233
Claims Hours of Operation:

Monday through Friday from 8:00am to 4:00pm ET

Mail to:
Tin Leg
c/o Tin Leg Claims
100 2nd Ave S, Suite 1200
St. Petersburg, Florida 33701
Emergency Assistance:
Inside USA 844-945-1468
Outside USA +1 519-945-6028
Claims Email:
claims@tinleg.com
Fax: 1-888-860-7371
Provider Claims Website

Policies Offered by Tin Leg


Economy

Policy Description:

Tin Leg’s Economy policy provides cost-effective protection that covers the most common concerns of travelers.

Tin Leg Economy includes basic cancellation coverage, including 100% reimbursement for cancellations or interruptions caused by medical complications or inclement weather. It also comes with medical coverage in case of an emergency during the trip.

Additional benefits that come standard with this policy include Travel Delay, Baggage Delay, and Baggage Loss.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Standard

Policy Description:

Tin Leg’s Standard policy is designed for travelers looking for extensive cancellation coverage and high medical benefits.

Tin Leg Standard includes cancellation coverage for the most common concerns, including medical reasons, terrorism, and severe weather. It also covers up to 150% of a traveler’s trip costs under Trip Interruption.

Tin Leg Standard’s medical coverage includes Emergency Medical and Medical Evacuation coverage, as well as Pre-Existing Condition coverage if purchased within 15 days of booking the trip.

Additional benefits, such as Travel Delay, Baggage Delay, and Baggage Loss, are included with this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Luxury

Policy Description:

Tin Leg’s Luxury product is ideal for travelers who want the most comprehensive Trip Cancellation benefits, as well as high Primary Emergency Medical and Travel Delay benefits.

Tin Leg Luxury includes cancellation coverage for the most common traveler concerns, including cancellation for medical reasons and terrorism. It also boasts impressive cancellation coverage for inclement weather, with no minimum weather delay before cancellation can be claimed.

Tin Leg Luxury includes high Primary Medical and Medical Evacuation benefits, with optional upgrades available, as well as coverage for Pre-Existing conditions if purchased within 15 days of booking the trip.

Additional benefits, including Travel Delay, Baggage Delay, Baggage Loss and Missed Connection, come standard with this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Adventure

Policy Description:

Tin Leg’s Adventure policy was built with active travelers in mind, offering high medical coverage and comprehensive sports and activities benefits.

Tin Leg Adventure offers $100,000 in Emergency Medical coverage, and $1 million in Medical Evacuation coverage. The medical benefits within this policy can extend to travelers who are injured during sports and activities that are excluded by many other travel insurance policies, such as contact sports, mountain climbing, jet skiing, and snowboarding, among others.

Tin Leg Adventure also offers Trip Cancellation coverage for the most common traveler concerns, including cancellations for medical reasons, weather, and terrorism. In addition to covering unused trip expenses, such as airfare, hotel accommodations, and tours, this policy can also refund unused sports equipment and fees, including lift tickets, green fees, and equipment rentals.

Other benefits, including Travel Delay, Missed Connection, Baggage Delay, and Baggage Loss, are also offered within this policy.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Gold

Policy Description:

Tin Leg’s Gold policy is built for travelers who are looking for high medical benefits and comprehensive cancellation coverage.

Tin Leg Gold includes $500,000 in Primary Emergency Medical coverage, in addition to $500,000 in Medical Evacuation coverage. Travelers who purchase this policy within 14 days of booking their trip and insure their full trip cost will also be covered for Pre-Existing Conditions.

Tin Leg Gold also offers cancellation coverage for the most common traveler concerns, including cancellation for medical reasons, inclement weather, and terrorism. Cancel For Any Reason is also available as an optional upgrade within this policy.

Additional benefits that are included within this policy are Travel Delay, Missed Connection, Baggage Delay, Baggage & Personal Items Loss, and Accidental Death & Dismemberment.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)


USA Only

Policy Description:

Tin Leg’s USA Only policy is designed to provide cost-effective coverage specifically for U.S. residents who will be traveling within the United States.

This policy includes coverage for the most common concerns of travelers with domestic trips planned. This includes basic cancellation benefits to provide 100% reimbursement for cancellations or interruptions caused by medical complications or inclement weather, and medical coverage in the event of an emergency during the trip.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Compare All Policies for Tin Leg

Recent Customer Reviews for Tin Leg

Overall Rating 4.61 Out of 5

View all Tin Leg reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 2,622 Reviews Since 2014

  • Overall Rating 2 out of 5
    Policy:
    Economy
    Review Received:
    June 15, 2020
    Laurie from VA Verified Squaremouth Customer

    Our trip was cancelled due to the airline cancelling our flight. We were able to get almost all of our money back from everything. I claimed about $600 for hotel reservations that was not refunded. I was told that because it had to do with COVID-19 they would not reimburse me. My husband said we would not ever use this company again for travel insurance. By the way we rebooked our vacation for July and guess which company we will NOT be using for travel insurance!

    Response From:
    Tin Leg
    Tin Leg:
    Steven
    Response Received:
    June 16, 2020

    Hi Laurie

    I apologize that your claim did not have a more favorable outcome. I have spoken with our Claims Team and reviewed your claim. Unfortunately, a travel supplier canceling your flight is not covered within your policy. In order for a cancellation claim to be paid, it must fall within your policy’s specific list of covered reasons.

    
If you have any additional questions about your policy or claim, please contact our Claims Team at 844-240-1233. We are available from 8am to 4pm ET, Monday through Friday, and are delighted to help!

    Was this review helpful to you?

    10 out of 10 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Luxury
    Review Received:
    June 9, 2020
    Shirley from WA Verified Squaremouth Customer

    I did not take the planned trip. Tin Leg gave me a voucher for the cost of the insurance, good for a trip scheduled within the next twelve months.

    Was this review helpful to you?

    2 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    May 1, 2020
    Diane from NY Verified Squaremouth Customer

    Buying the policy was easy and all staff were helpful. But the important part of a policy is if it pays out if I have a claim. Fortunately I had no claim, but without that experience I can't really rate you.

    Was this review helpful to you?

    0 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Economy
    Review Received:
    April 24, 2020
    Anni from PA Verified Squaremouth Customer

    Having to wait for a phone interview (haven't had that with previous insurance providers) was a little annoying, especially as it was like a 2 week wait for the next appointment. Also having to do a runaround of contacting my health insurance first for the claim, which rejected it anyway. Good aspects were the travel insurance was a good rate, and after all the back and forth, it was easy to fill out the online form and provide info there, and was a quick response and confirmation after that - if only your process was to go straight to that it would be much better! Also a tip to the phone interviewers - if someone misses your call, please try calling back every few minutes later until you reach them. This happened both to my husband and I, where the phone only rang 3 or 4 times, and then received a message saying we need to organise a new phone interview time. Luckily we called back staight away and made sure to get the interview done that day.

    Was this review helpful to you?

    7 out of 7 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    April 16, 2020
    Maureen from NY Verified Squaremouth Customer

    No comment at this time since I am not finished with the process

    Review Updated: 05/14/2020

    I was pleased how easy it was to file a claim. After I submitted my documents I receive the reimbursement quickly. I had all my questions answered with politeness and informative details.

    Was this review helpful to you?

    6 out of 8 people found this review helpful