Squaremouth compares travel insurance from every major provider in the United States. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
Every Squaremouth customer is invited to submit a travel insurance review about their experience with our providers. We combine these reviews with our sales data to provide an overall snapshot of each provider on squaremouth.com.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, for every travel insurance provider on squaremouth.com. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our travel insurance providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we are sharing complete, unbiased reviews with our customers.
We ask for permission to request a review when a customer buys their policy. If this is granted, we email our customers one time to allow them to submit a review on the following:
We want your experience with us to be second-to-none. Every Squaremouth customer is given the opportunity to review their experience purchasing a policy from our website.
Squaremouth is the number 1 rated finance and insurance company on third-party review website, ResellerRatings. Customer service has always been our number one priority at Squaremouth. We want to make sure we’re providing the best possible experience for our customers, every time, so we invite every customer to review their experience with us on ResellerRatings.com.
Our multi-award-winning customer service team is available on LiveChat seven days a week from 8am to 10pm ET, to help customers search and compare travel insurance to find the best policy for the trip for the lowest possible price. After each conversation, customers are able to leave a review of their experience.
As of December 2020, Squaremouth Travel Insurance has been reviewed by 26,443 customers on ResellerRatings.com and has an average rating of 5 stars.
Easy as pie
“I always use Squaremouth when I have to get trip insurance. Very easy to use, and unlike some other websites, you have an account and they save all your policies! You don’t need to go hunting around in your email.”
Beverly from NC
Easy and affordable
“I will use this site again and again! Makes it easy to find the best deal from a reputable company and to compare policies.”
Alan from TX
Finding travel insurance the easy way
“This is the 3rd time I have used SquareMouth to search and purchase travel insurance for a trip to Europe. I appreciate the opportunity to compare a variety of plans and premiums to find the perfectly balanced plan for me.”
Andrea from CA
One-stop comparison shop
“SquareMouth is an excellent tool for comparison shopping travel insurance--makes it easy to find the right plan at a bargain price.”
Ronald from VA
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 16 awards in 6 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more