Squaremouth compares travel insurance from every major provider in the United States. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
Every Squaremouth customer is invited to submit a travel insurance review about their experience with our providers. We combine these reviews with our sales data to provide an overall snapshot of each provider on squaremouth.com.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, for every travel insurance provider on squaremouth.com. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we’re sharing complete, unbiased information with our customers, to provide the most useful travel insurance ratings available.
We ask for permission to request a review when a customer buys their policy. If this is granted, we email
our customers one time to allow them to submit a review on the following:
Experience Before the Trip
We ask each customer to provide an overview of the insurance provider’s performance before their trip:
Experience During the Trip
We ask each customer to rate their travel insurance provider’s performance during a trip:
Experience Filing a Claim
If a claim was filed, we ask each customer how their provider handled their claim:
As of October 2023, Squaremouth has been reviewed by 48,723 customers on ResellerRatings.com and has an average rating of 5 stars.
Piece of Cake
"I hate legal jargon and fine print. Squaremouth made it easy to compare coverage and costs. The “info" icons at each section answered any questions I had. I’m confident in the coverage I have and that I got a fair price."
Amy from CO
"Website is easy to navigate; also easy to get a quote. Compare quotes feature a big plus. I especially like the "no complaints guarantee". I've used Squaremouth for all our travel insurance for a couple of years now."
Maria from CA
"I heard about this site from a cruise group I'm in, and it was very easy to use. I feel like I had many choices, depending on how much coverage I wanted, and the purchase process was simple. Will use again!"
Kenneth from CT
Squaremouth is the number 1 rated finance and insurance company on third-party review website, ResellerRatings. Customer service has always been our number one priority at Squaremouth. We want to make sure we’re providing the best possible experience for our customers, every time, so we invite every customer to review their experience with us on ResellerRatings.com.
Our multi-award-winning customer service team is available on LiveChat seven days a week from 8am to 10pm ET, to help customers quote and compare travel insurance to find the best policy for the trip for the lowest possible price. After each conversation, customers are able to leave a review of their experience.