Real Travel Insurance Reviews

Squaremouth compares travel insurance from every major provider in the United States. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.

Every Squaremouth customer is invited to submit a travel insurance review about their experience with our providers. We combine these reviews with our sales data to provide an overall snapshot of each provider on squaremouth.com.

We Maintain an Unbiased Platform

To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip.

View Reviews from Customers Who Filed a Claim

We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, for every travel insurance provider on squaremouth.com. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.

All Reviews are Original and Unedited

Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.

Our travel insurance providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we are sharing complete, unbiased reviews with our customers.

How the Travel Insurance Review Process Works

We ask for permission to request a review when a customer buys their policy. If this is granted, we email our customers one time to allow them to submit a review on the following:

1. Their Experience Before The Trip

  • We ask each customer to provide an overview of the insurance provider’s performance before their trip:
    • Did the traveler have questions for customer service, make changes to their policy, or question how the documentation was presented?
    • What was the quality of the service they received before they traveled?

2. Their Experience During The Trip

  • We ask each customer to rate the insurance provider’s performance during a trip:
    • Did the traveler need help with lost luggage, an itinerary change, a medical emergency, or any other event?
    • How did the provider help?

3. Their Experience if They Filed a Claim

  • If a claim was filed, we ask each customer how the provider handled their claim:
    • How easy was it to file a claim?
    • Was it completed in a timely manner?
    • Was the traveler satisfied with the outcome?
April Travel Protection
April Travel Protection

4.23 Out of 5

518 Reviews

Since 2013

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Arch RoamRight
Arch RoamRight

4.52 Out of 5

2,093 Reviews

Since 2012

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AXA Assistance USA
AXA Assistance USA

4.43 Out of 5

503 Reviews

Since 2015

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Azimuth Risk Solutions, LLC
Azimuth Risk Solutions, LLC

3.88 Out of 5

56 Reviews

Since 2012

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Berkshire Hathaway Travel Protection
Berkshire Hathaway Travel Protection

4.35 Out of 5

171 Reviews

Since 2016

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Cat 70
Cat 70

4.38 Out of 5

8 Reviews

Since 2017

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Cover-More
Cover-More

5.0 Out of 5

3 Reviews

Since 2017

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Dogtag
Dogtag

4.5 Out of 5

2 Reviews

Since February 2019

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Generali Global Assistance
Generali Global Assistance

4.45 Out of 5

3,175 Reviews

Since 2004

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GeoBlue
GeoBlue

4.63 Out of 5

63 Reviews

Since 2013

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Global Alert
Global Alert

4.26 Out of 5

1,040 Reviews

Since 2007

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Global Underwriters
Global Underwriters

5.0 Out of 5

2 Reviews

Since 2007

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HTH Travel Insurance
HTH Travel Insurance

4.45 Out of 5

258 Reviews

Since 2004

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IMG
IMG

4.47 Out of 5

136 Reviews

Since 2005

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iTravelInsured
iTravelInsured

4.33 Out of 5

867 Reviews

Since 2004

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John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc.

4.37 Out of 5

742 Reviews

Since 2012

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MedjetAssist
MedjetAssist

4.0 Out of 5

6 Reviews

Since 2004

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Nationwide Mutual Insurance Company
Nationwide Mutual Insurance Company

4.1 Out of 5

123 Reviews

Since 2018

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Seven Corners Inc
Seven Corners Inc

4.43 Out of 5

2,404 Reviews

Since 2007

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Tin Leg
Tin Leg

4.6 Out of 5

2,274 Reviews

Since 2014

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Tokio Marine HCC Medical Insurance Services
Tokio Marine HCC Medical Insurance Services

4.34 Out of 5

215 Reviews

Since 2008

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Travel Insured International
Travel Insured International

4.44 Out of 5

2,936 Reviews

Since 2004

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Travelex Insurance Services
Travelex Insurance Services

4.45 Out of 5

1,840 Reviews

Since 2004

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TravelSafe
TravelSafe

4.34 Out of 5

1,337 Reviews

Since 2004

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Trawick International
Trawick International

4.34 Out of 5

688 Reviews

Since 2012

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TripAssure
TripAssure

4.42 Out of 5

578 Reviews

Since 2005

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USA-Assist Worldwide Protection
USA-Assist Worldwide Protection

4.43 Out of 5

134 Reviews

Since 2007

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USI Affinity Travel Insurance Services
USI Affinity Travel Insurance Services

4.3 Out of 5

69 Reviews

Since 2008

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Customer Reviews About Squaremouth

Every Squaremouth customer is given the opportunity to review their experience purchasing a policy from our website.

Reseller Ratings

We want your experience with us to be second to none, so we invite every Squaremouth customer to post their experience with us on third party review website, ResellerRatings.

View Squaremouth’s profile on resellerratings.com.

LiveChat

Customers can LiveChat with our award-winning customer service team. After each conversation, they are able to leave a review of their experience.

As of August 2019, Squaremouth has 19,066 customer reviews on ResellerRatings.com, with an average rating of 9.78 out of 10.

One stop shopping for travel insurance

“I have used Squaremouth several times in the last few years and have been very pleased with their service, selection and customer support.”

from TE
9/20/2018

A great comparison site

“Squaremouth made comparison of insurance policies much easier than if I had to find each policy one at a time on different websites. It made my decision easy.”

from CA
9/26/2018

Easily found what I needed

“Easy to use website, patient, effective, professional assistance when I called in trying to figure out which travel insurance to use. Great experience on Squaremouth!”

from AL
9/10/2018

Excellent

“The website is easy to use, a wide range of insurance is offered and it is easy to pay. A great experience. Will definitely use again.”

from NY
9/25/2018

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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