Squaremouth compares travel insurance plans from every major provider in the United States. We back every policy we sell with our unique Zero Complaint Guarantee, our promise that every provider on our website will handle all claims fairly and honestly.
Every Squaremouth customer is invited to submit a review about their experience with our providers and their travel insurance products. We combine these reviews with our sales data to provide an overall snapshot of each provider on squaremouth.com.
To provide the most accurate representation of each provider, we only allow customers who have purchased a policy on our website to submit a travel insurance review. We publish all reviews - both positive and negative - about a provider’s performance before, during, and after a customer’s trip.
We understand the importance of choosing a provider that has a reputation for handling claims fairly and honestly. For this reason, we give customers the ability to specifically view reviews from other customers who have filed claims, for every travel insurance provider on squaremouth.com. These reviews include useful information about the travel insurance claims process, including what was claimed for, how long the process took, and the result.
Every travel insurance review left on our website is published exactly as it’s written, without any alterations. We only monitor for profanity and obscenity.
Our providers are able to comment on customer reviews about their performance, but reviews cannot be deleted. This ensures we’re sharing complete, unbiased information with our customers, to provide the most useful travel insurance ratings available.
We ask for permission to request a review when a customer buys their policy. If this is granted, we email
our customers one time to allow them to submit a review on the following:
Experience Before the Trip
We ask each customer to provide an overview of the insurance provider’s performance before their trip:
Experience During the Trip
We ask each customer to rate their travel insurance provider’s performance during a trip:
Experience Filing a Claim
If a claim was filed, we ask each customer how their provider handled their claim:
As of February 2024, Squaremouth has been reviewed by 49,668 customers on ResellerRatings.com and has an average rating of 5 stars.
"I wanted a medical-only travel insurance for a trip to Bhutan. SquareMouth made it easy to select just what I wanted and offered me several choices. I bought the policy right from the webpage, and it all took about 15 minutes."
Robert from CA
"Once a decision was made, responding to the form’s questionnaire was quick and easy. Highly recommend SquareMouth. This is our second year obtaining trip insurance with them and probably will not be our last."
Lawrence from NH
Easy to Use
"I found it very easy to enter the criteria for my trip and then read through and compare a list of insurance plans from reputable vendors. Then I purchased the plans directly from the Squaremouth site. Couldn't have been easier!"
Liz from VT
Squaremouth is the number 1 rated finance and insurance company on third-party review website, ResellerRatings. Customer service has always been our number one priority at Squaremouth. Our mission is to be the best place to buy travel insurance, so we invite every customer to review their experience with us on ResellerRatings.com.
Our multi-award-winning customer service team is available on LiveChat seven days a week from 8am to 10pm ET, to help customers quote and compare travel insurance to find the best policy for the trip for the lowest possible price. After each conversation, customers are able to leave a review of their experience.