Why buy from Berkshire Hathaway Travel Protection

Berkshire Hathaway Travel Protection is different. Our proactive claims processing is revolutionary in the industry, and we’re determined to give travelers the coverage they need in simpler and smarter ways than ever before. We can’t ignore how technology and travel have changed each other. Why would we want to? Together, they make the world a bigger place. Berkshire Hathaway Travel Protection offers a suite of travel-insurance products with innovative features like “pic and a click” claim filing and rapid claims payments.

Berkshire Hathaway Travel Protection is the marketing name used by Berkshire Hathaway Specialty Concierge, LLC and its licensed producer, Berkshire Hathaway Global Insurance Services, LLC, in connection with the aforementioned travel insurance product. Underwriter and producer information is available at https://www.bhtp.com/legal/disclaimer

Berkshire Hathaway Travel Protection

Overall Rating 4.36
  • 5 stars
    139
  • 4 stars
    42
  • 3 stars
    18
  • 2 stars
    8
  • 1 star  
    6

15,592
policies sold

0.1%
negative reviews

0.1% (14) negative reviews to sales
Average on Squaremouth is 0.4%

Contact Information for Berkshire Hathaway Travel Protection

Customer Service:
844-411-2487
Hours of Operation:

Monday - Friday: 7:00am to 7:00pm CST.

Claims Phone:
844-411-2487
Claims Hours of Operation:

Monday - Friday: 7:00am to 7:00pm CST.

Mail to:
Berkshire Hathaway Travel Protection
P.O. Box 31003
Charlotte, North Carolina 28231
Emergency Assistance:
Inside USA 844-411-2487
Outside USA 715-303-6333
Claims Email:
claims@bhtp.com
Fax: 715-303-6328
Provider Claims Website

Policies Offered by Berkshire Hathaway Travel Protection


ExactCare

Policy Description:

In addition to trip cancellation and interruption, ExactCare plans include coverage for trip delay, missed connections, lost or delayed baggage, medical expenses, and emergency evacuation with repatriation of remains. Worldwide 24/7/365 assistance services are included to help travelers with emergency medical assistance, lost baggage tracking, emergency cash transfer, emergency or last minute travel arrangements, assistance with replacing lost travel documents, and much more. ExactCare also features family-friendly pricing.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


ExactCare Value

Policy Description:

ExactCare Value plans include coverage for trip cancellation and interruption, lost or delayed baggage, medical expenses, and emergency evacuation with repatriation of remains. Worldwide 24/7/365 assistance services are included to help travelers with emergency medical assistance, lost baggage tracking, emergency cash transfer, emergency or last minute travel arrangements, assistance with replacing lost travel documents, and much more.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Compare All Policies for Berkshire Hathaway Travel Protection

Recent Customer Reviews for Berkshire Hathaway Travel Protection

Overall Rating 4.36 Out of 5

View all Berkshire Hathaway Travel Protection reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 213 Reviews Since 2016

  • Overall Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    February 16, 2020
    John from FL Verified Squaremouth Customer

    The ending is fine, but the claim process took longer than we expected. From first filing our claim to receiving our check was about 6 weeks, not the promised 15 days. Twice we were asked to submit documentation that we had already submitted. When we asked to speak on the phone to the person processing our claim, she was busy on another line and our request on her voice mail for a callback didn't work. Nobody ever called us back. The operator who did answer wanted information about our claim and she seemed very confused by our answer. We wonder if she had the expertise or authority to handle our claim and, if not, why we had to share our information with her.

    So, three stars. Five stars for the final resolution, but a demotion for the length of the process and for the poor communication.

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    0 out of 0 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    ExactCare
    Review Received:
    February 13, 2020
    David from HI Verified Squaremouth Customer

    Our (wife and me) trip to China was canceled by the tour operator 24 hours before our scheduled departure of Jan 24. We are awaiting possible refunds from the tour operator before filing a claim for any unreturned funds. I spoke with a representative of Berkshire Hathaway Travel Protection when the trip was cancelled. He said to wait until we know the status of any refunds before filing a claim. He did not seem to care.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    February 7, 2020
    MANUEL G from TN Verified Squaremouth Customer

    We had some health problems in Colombia S.A. and contacted B.H.T.P. and they were very nice to answer and help us during our stay in Colombia.

    Was this review helpful to you?

    2 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    February 5, 2020
    Kathleen from WI Verified Squaremouth Customer

    Very efficient and helpful experience!

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    ExactCare
    Review Received:
    February 5, 2020
    Mehmood from IL Verified Squaremouth Customer

    -

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    0 out of 0 people found this review helpful