Featured for Travel Delay Benefits by Forbes

IMG’s plans boast a generous $2,000 in Travel Delay that can cover expenses related to flight delays or a mandatory quarantine. Forbes also notes IMG’s iTravelInsured SE is great for pet owners with up to $300 reimbursement for kennel fees if a traveler is delayed returning home. 

“Plans for iTravelInsured offer a variety of travel insurance benefits such as trip cancellation, lost baggage, and travel delay coverage, to name just a few. Plans are available for vacationers, adventure travelers, and people on a budget.”

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Why buy from IMG

At IMG, we know that the reasons to travel both domestically and internationally are many and varied — that’s why our products are too. Our full-service approach to providing travel protection and travel medical insurance products includes servicing vacationers, those visiting internationally for short or extended periods, people traveling frequently for work or holiday, and those who maintain multiple countries of residence. To meet our members’ needs, we have developed world class products featuring major medical, evacuation, dental and travel protection coverage.
Since 1990, we’ve supported millions of people in almost every country with customer service that’s second to none. Our dedicated team of international, multilingual specialists and highly trained customer service professionals back the benefits our members need with the services they want.
One call. One company. Your single resource. IMG offers a full line of international medical insurance, and trip cancellation plans, as well as 24/7 emergency medical and travel assistance to meet the needs of anyone traveling or residing away from home.

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All policies provide worldwide coverage unless stated prior to purchase.
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IMG

Overall Rating 4.23
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51,826
policies sold

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negative reviews

0.3% (174) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for IMG

For Use With These Policies: iTravelInsured Travel Sport, iTravelInsured Travel Essential, iTravelInsured Travel LX Basic, iTravelInsured Travel SE, iTravelInsured Travel Lite

Customer Service:
866-347-6673 or 317-655-9796
Hours of Operation:

Monday - Friday 7am-6pm EST

Claims Phone:
1-866-243-7524 or 1-317-655-9798
Claims Hours of Operation:

Everyday, 24 hours per day

Mail to:
IMG iTravelInsured Claims
PO Box 3231
Farmington Hills, Michigan 48333-3231
Emergency Assistance:
Inside USA 317-655-4500 ext (0)
Outside USA 317-655-4500 ext (0)
Claims Email:
itravelclaims@imglobal.com
Fax: 317-927-6882
Provider Claims Website

For Use With These Policies: Patriot International Platinum, Patriot International Lite, Patriot America Lite, Patriot America Platinum, Patriot America Plus

Customer Service:
317-655-4500
Hours of Operation:

Everyday, 24 hours per day

Claims Phone:
317-655-9798
Claims Hours of Operation:

Everyday, 24 hours a day

Mail to:
IMG
c/o International Medical Group, Claims Department
PO Box 3231
Farmington Hills, Michigan 48333
Emergency Assistance:
Inside USA 317-655-4500
Outside USA 317-655-4500
Claims Email:
iTravelclaims@iTravelInsured.com
Fax: 1-317-927-6882
Provider Claims Website

Policies Offered by IMG


iTravelInsured Travel Lite

Policy Description:

The iTravelInsured Travel Lite plan is IMG’s basic travel insurance product, designed for domestic or international vacations. It includes comprehensive coverages at a competitive rate. It has our in-house Worldwide 24/7 Emergency Assistance Services, Trip Cancellation and Interruption, $100,000 coverage for Accident & Sickness Medical Expenses, as well as protection for lost, damaged, or delayed baggage.
iTravelInsured Travel Lite Plan Highlights:
– Valid for US Residents
– Up to $100,000 in Emergency Medical Coverage
– $500,000 of Emergency Evacuation Coverage

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


iTravelInsured Travel SE

Policy Description:

The iTravelInsured Travel SE plan includes all the benefits as the Travel Lite plan with increased benefit levels for Accident & Sickness Medical Expense, Baggage, and additional coverage for Rental Car, Change Fee, and Missed Trip Connections. This plan includes a Pre-Existing Medical Exclusion Waiver when purchased within 20 days of making your initial trip deposit.
Travel SE Plan Highlights:
-Primary Coverage
-Valid for US Residents
-Up to $250,000 in Emergency Medical Coverage
-$500,000 of Emergency Evacuation Coverage
-For trip cost up to $100,000 per person
-Cancellation or Interruption benefits if your Pet or Service Animal is sick, injured, or dies.
-Cancellation or Interruption benefits for travel bans, travel alerts, or travel warning level 4 or higher

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


Patriot America Plus

Policy Description:

Patriot America Plus provides coverage for non-US citizens traveling outside their home country. The plan offers a complete package of international benefits available 24 hours a day to individuals and families. The plan provides a wide range of plan maximum limits and deductible options, and it is available for a minimum of 5 days up to a maximum of two years, in accordance with the terms of the insurance contract.

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)


iTravelInsured Travel LX Basic

Policy Description:

The iTravelInsured Travel LX plan includes all the benefits as the Travel SE plan with increased benefit levels for Accident & Sickness Medical Expense, Medical Evacuation, Baggage, and additional coverage for Search and Rescue, Political or Security Evacuation and Natural Disaster Evacuation. This plan includes a Pre-Existing Medical Exclusion Waiver when purchased within 24 hours of making your final trip payment.

Travel LX Plan Highlights:
-Valid for US Residents
-Primary Coverage
-Up to $500,000 in Emergency Medical Coverage
-$1,000,000 of Emergency Evacuation Coverage
-For trip cost up to $100,000 per person
-Cancellation or Interruption benefits:
-If your pet or Service Animal is sick, injured, or dies.
-For travel bans, travel alerts, or travel warning level 4 or higher
-Sickness, injury, death, or hospitalization of your guide/outfitter
-Pregnancy or adoption
– Optional Cancel and Interruption for Any Reason

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


iTravelInsured Travel Sport

Policy Description:

The iTravelInsured Travel Sport plan provides a full suite of travel benefits for all adventures – from beginner to experienced. Trip cancellation and interruption are included as are search & rescue, medical evacuation, and sports equipment rental – coverage for even the most discerning of global explorers.

Travel Sport Plan Highlights:
-Valid for US Residents
-Up to $250,000 in Emergency Medical Coverage
-$1,000,000 of Emergency Evacuation Coverage
-Trip Delay benefits up to $5,000
-Adventure Sports Coverage
-For trip cost up to $100,000 per person
-Cancellation or Interruption benefits:
CDC warnings
Cancelled sporting events
Weather
COVID-19 is treated like any other Sickness on the plan

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)


iTravelInsured Travel Essential

Policy Description:

The iTravelInsured Essential plan is designed for U.S. residents traveling within the United States looking to protect their trip investments with our lowest-priced travel program. This plan provides limited, cost-effective coverage for trip cancellation, trip interruption and travel delay. With iTravelInsured Essential, you may recover non-refundable, unused payments and deposits when a trip is cancelled or interrupted due to a covered unforeseen reason.

Travel Essential Plan Highlights:

-Valid for US Residents.
-Travel Delay benefits $250 per day up to $2,000.
-Cancellation and Interruption benefits due to the U.S. State Department issuing a Level four (4) Travel Advisory for the Trip destination.

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)


Patriot America Platinum

Policy Description:

Provides first-class protection for the discerning international traveler who wants to obtain the maximum coverage available in a short-term travel medical insurance product.

You have enough to worry about when you’re traveling. Don’t let your medical coverage be an uncertainty. IMG has developed two Patriot Platinum Travel Medical Insurance plans to provide you and your family superior protection and offer a complete package of international benefits available 24 hours a day. Patriot International Platinum provides coverage for U.S. citizens traveling outside the U.S. with coverage for brief returns to the U.S., while Patriot America Platinum provides coverage for non-U.S. citizens traveling outside their home country. Both plans are available for a minimum of five days up to a maximum of three years, in accordance with the terms of the Certificate of Insurance.

Underwritten By: Sirius International Ins. Corp

Underwritten Location: Birger Jarlsgatan 57B, SE-113 96, Stockholm, Sweden

AM Best #: 086396

AM Best Rating: A- (Excellent)


Patriot America Lite

Policy Description:

Provides coverage for individuals, families, and groups who need temporary medical insurance while traveling for business or pleasure anywhere outside of your home country.

International travel can quickly turn into a frightening situation if you’re not prepared for a medical emergency. Most travelers assume they will be covered by their standard medical plan, but that isn’t the case. While traditional plans may offer adequate domestic coverage, they are not designed for international travel. Without even realizing it, you may be putting your health at risk. Travel with one of IMG’s two Patriot Lite travel medical insurance plans so you can spend more time enjoying your international experience and less time worrying about medical coverage.

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)


Patriot International Lite

Policy Description:

Provides coverage for individuals, families, and groups who need temporary medical insurance while traveling for business or pleasure anywhere outside of your home country.

International travel can quickly turn into a frightening situation if you’re not prepared for a medical emergency. Most travelers assume they will be covered by their standard medical plan, but that isn’t the case. While traditional plans may offer adequate domestic coverage, they are not designed for international travel. Without even realizing it, you may be putting your health at risk. Travel with one of IMG’s two Patriot Lite travel medical insurance plans so you can spend more time enjoying your international experience and less time worrying about medical coverage.

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)


Patriot International Platinum

Policy Description:

Provides first-class protection for the discerning international traveler who wants to obtain the maximum coverage available in a short-term travel medical insurance product.

You have enough to worry about when you’re traveling. Don’t let your medical coverage be an uncertainty. IMG has developed two Patriot Platinum Travel Medical Insurance plans to provide you and your family superior protection and offer a complete package of international benefits available 24 hours a day. Patriot International Platinum provides coverage for U.S. citizens traveling outside the U.S. with coverage for brief returns to the U.S., while Patriot America Platinum provides coverage for non-U.S. citizens traveling outside their home country. Both plans are available for a minimum of five days up to a maximum of three years, in accordance with the terms of the Certificate of Insurance.

Underwritten By: SiriusPoint America Insurance Company

Underwritten Location: 140 Broadway 32nd Floor New York, New York 10005-1123 United States

AM Best #: 002642

AM Best Rating: A- (Excellent)

Compare All Policies for IMG

Verified Customer Reviews

  • 1,834 Reviews Since 2005

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    February 20, 2024
    Leonard from TX Verified Squaremouth Customer

    The policy coverage was verified thru their rep who was very polite.

    The problem with purchasing coverage is for your company to give real time examples like ...we had a person medically evacuated from Aruba to the USA and the cost was approximately xx dollars.

    This info would help us decide amout of insurance coverage to buy. Your representative had no clue.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Travel Essential
    Review Received:
    February 19, 2024
    Deborah from MA Verified Squaremouth Customer

    I am waiting to hear from you, I sent in all my paper work.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    February 18, 2024
    Mark from VA Verified Squaremouth Customer

    Still waiting to hear about the claim. It’s been weeks since I submitted it!

    Was this review helpful to you?

    2 out of 2 people found this review helpful

All reviews are from verified IMG customers.

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