Why buy from Travelex Insurance Services

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy worry-free travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic – low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

Dream. Explore, Travel On.

Travelex Insurance Services

Overall Rating 4.45
  • 5 stars
    1064
  • 4 stars
    375
  • 3 stars
    158
  • 2 stars
    22
  • 1 star  
    29

57,651
policies sold

0.4%
negative reviews

0.4% (254) negative reviews to sales
Average on Squaremouth is 0.4%

Contact Information for Travelex Insurance Services

Customer Service:
800-819-9004
Hours of Operation:

Weekdays, 8:00am – 7:00pm CST

Claims Phone:
855-205-6054
Claims Hours of Operation:

Weekdays, 7:00am to 7:00pm CST

Mail to:
Travelex Insurance Services
Berkshire Hathaway Specialty Insurance PO Box 31003
Charlotte, North Carolina 28231 - 1003
Emergency Assistance:
Inside USA 855-892-6495
Outside USA 603-328-1373
Claims Email:
travelex.claims@bhspecialty.com
Fax: Travelex Insurance Services has not provided a fax number for claims.
Provider Claims Website

Policies offered by Travelex Insurance Services


Travel Basic

Policy Description:

Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering with Pre- Existing Conditions Waiver and Cancel for Work Reasons if purchased within 15 days from initial deposit.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Travel Select

Policy Description:

Travel Select, a highly popular travel protection plan for families, includes children at no additional cost and the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built in benefits like Cancel for Business Reasons along with the ability to customize with Cancel for Any Reason.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Flight Insure

Policy Description:

Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Flight Insure Plus

Policy Description:

Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Compare all policies for Travelex Insurance Services

Recent Customer Reviews for Travelex Insurance Services

Overall Rating 4.45 Out of 5

View all Travelex Insurance Services reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

1,851 Reviews Since 2004

  • Overall Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    From: Verified Squaremouth Customer

    So far, the claim process is very detailed and cumbersome.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    From: Verified Squaremouth Customer

    I contacted your claims office upon my return from my trip to learn if and how to file a claim as I had gotten ill on the final portion (onboard ship) of my trip. Your staff was extremely helpful, knowledgeable and kind and I have now very easily completed the paperwork required and submitted it to your office. I am now awaiting the results.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    From: Verified Squaremouth Customer

    Easy to understand purchase with lots of options. Great coverage compared to other policies for just a few dollars more. Great optional additions too.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Marcy
    Response Received:

    Thank you for taking the time to post!

    We value your business and hope you think of Travelex the next time you are looking to insure your travel!

    Thanks again and have a wonderful day!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    From: Verified Squaremouth Customer

    I had patellar tendonitis occur while traveling and it was so painful that I had to visit a clinic for diagnosis and recommended treatment. Upon returning from my trip I submitted a small claim for reimbursement of my expenses. My claim was reviewed and paid within one week. I am very satisfied with Travelex Insurance Services and would buy this travel insurance again.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Marcy
    Response Received:

    Thank you for taking the time to post about your experience.

    We are very happy to hear that your claim experience went both smoothly and quickly.

    We appreciate your frequent patronage and look forward to insuring all your future travel.

    Thank you again, and have a great day!

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    From: Verified Squaremouth Customer

    We haven't filed the claim yet for our cancelled flight and broken luggage. Can provide more feed back once we did.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Marcy
    Response Received:

    Thank you for taking the time to post your concerns on Squaremouth. We empathize with your unfortunate situation.

    To file your claim, visit: www.travelexinsurance.com, click on Plan Holders Tab, and File a Claim in the dropdown.

    If you have any questions or to file your claim you may also contact the Claim Administrator via phone at 855-205-6154 or via email at travelex.claims@bhspecialty.com, 7:00am to 7:00pm CST, Monday – Friday.

    Was this review helpful to you?

    0 out of 0 people found this review helpful