About Travelex Insurance Services
Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!
Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy worry-free travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic – low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.
Dream. Explore, Travel On.
56,581
policies sold
0.4%
negative reviews
0.4% (253) negative reviews to sales
Average on Squaremouth is 0.4%
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5 stars
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4 stars
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3 stars157
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2 stars22
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1 star28
Contact Information for Travelex Insurance Services
800-819-9004
Hours of Operation:
Weekdays, 8:00am – 7:00pm CST
855-205-6054
Claims Hours of Operation:
Weekdays, 7:00am to 7:00pm CST
Charlotte, North Carolina 28231 - 1003
Outside USA 603-328-1373 (collect call)
travelex.claims@bhspecialty.com
Fax: Travelex Insurance Services has not provided a fax number for claims.
Recent Customer Reviews for Travelex Insurance Services
View all Travelex Insurance Services reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
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Overall Rating 5 out of 5Policy:
Travel SelectReview Received:
From: Todd from TN Verified Squaremouth CustomerCustomer service was very helpful advising me during my purchase.
Response From:
Travelex Insurance Services:
AmberResponse Received:
Thank you for taking the time to provide your feedback!
We are so happy to hear about your experience and look forward to doing business with you again.
Thanks again and have a wonderful
Kind Regards,
AmberWas this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
Travel SelectReview Received:
From: Dennis or Patti from WY Verified Squaremouth CustomerI should know more soon as I had to file a claim about two weeks after we got back. The claim is still being processed. Thne insurance seems to be very good, my trip was not . We had numerous problems made much worse by my husbands bad health and his cousin was killed in an auto accident while we were on this ttrip.
I'll check back with you as soon as I hear from them on the status of my claim.Response From:
Travelex Insurance Services:
AmberResponse Received:
Thank you for taking the time to tell us about your experience.
We will contact the Claim Administrator, on your behalf, to make sure that no additional information is needed in order to review your claim.
Once we hear back from them, we will contact you directly via email.
In the meantime, if you have any questions you can contact the Claims Department at 1-855-205-6054 or travelex.claims@bhspecialty.com, Monday – Friday, 7:00 am – 7:00 pm CST.
Thank you again, and we hope you think of Travelex the next time you travel.
Kind Regards,
AmberWas this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
Flight Insure PlusReview Received:
From: M & C from CA Verified Squaremouth CustomerPleasantly surprised by the ease and professionalism of purchasing a policy and filing a claim.
Response From:
Travelex Insurance Services:
AmberResponse Received:
Thank you so much for your great review.
It’s important to our company to hear that our claims processes are fair and reimbursement for losses are received promptly.
Thank you again, and we look forward to insuring your future trips.
Kind Regards,
AmberWas this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
Travel SelectReview Received:
From: JOSEPH from WA Verified Squaremouth CustomerOur flight from Bolivia to Miami was cancelled and rescheduled the next day. We had to rebook tickets on our connecting flights with another airline from Miami to Seattle and incurred a total of $1900 including "change fees". I am submitting all information to Travelex and waiting for their response.
Response From:
Travelex Insurance Services:
AmberResponse Received:
Thank you for taking the time to post, we appreciate the excellent rating!
It is unfortunate to hear that your flight was cancelled. Our Claim Administrator processes claims with every consideration related to the details of the policy.
We value your business and hope you think of Travelex the next time you are looking to insure your travel!
Thanks again and have a wonderful day!
Kind Regards,
AmberWas this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
Travel SelectReview Received:
From: Michelle from GA Verified Squaremouth CustomerIt was an easy and quick process to purchase the insurance. Happy my trip went smooth.
Response From:
Travelex Insurance Services:
AmberResponse Received:
Thank you for taking the time to post!
We are happy to hear that your trip went smoothly! However, in the event that you would need to make a claim, our claims process is now easier than ever. You can start a claim, upload documents, and check the status of your claim, all from your phone using the Travelex app. We also have more traditional options available including our website, email, call, fax, and mail.
Thanks again and we look forward to insuring all your future travel!
Kind Regards,
AmberWas this review helpful to you?
0 out of 0 people found this review helpful
Policies offered by Travelex Insurance Services
Travel Basic
Policy Description:
Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering with Pre- Existing Conditions Waiver and Cancel for Work Reasons if purchased within 15 days from initial deposit.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Travel Select
Policy Description:
Travel Select, a highly popular travel protection plan for families, includes children at no additional cost and the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built in benefits like Cancel for Business Reasons along with the ability to customize with Cancel for Any Reason.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Flight Insure
Policy Description:
Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Flight Insure Plus
Policy Description:
Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Insurance Providers
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- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- iTravelInsured
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners Inc
- Tin Leg
- Tokio Marine HCC Medical Insurance Services
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
Additional Information