Sales & Service Data

Since 2004
Average Monthly Sales Since 2004
Since 2004
Overall Rating
4.45 Out of 5


Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

policies sold

negative reviews

0.5% (249) negative reviews to sales
Average on Squaremouth is 0.6%

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General Information

Travelex Insurance Services Why buy from Travelex Insurance Services?

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy worry-free travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic – low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

Travelex Insurance Services
Travelex Insurance Services P.O. Box 641070
Omaha, NE 68164-707
United States
Telephone: 800-228-9792
Fax: 800-867-9531

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 800-819-9004
Hours of Operation: Weekdays, 8:00am - 7:00pm CST
Claims Filing Number: 866-968-2061
Claims Hours of Operation: Weekdays, 7:30am - 7:00pm CST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 855-892-6495 (toll free)
Outside USA 603-328-1373 (collect call)
Contact by Email & Mail
Fax: 877-367-2496
Mail to:
Travelex Insurance Services
4600 Witmer Industrial Estate Suite 6
Niagara Falls, New York 14305
Provider Claims Website

For use with these products: Flight Insure Package Plan Multi-trip, Flight Insure Multi-trip - AD&D Only, Flight Insure Plus - Package Plan, Flight Insure Plus - Flight AD&D Only, Travel Basic, Travel Select, Travel Max

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

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Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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