Travelex Insurance Services

Thank you for taking the time to post!

We appreciate the excellent rating, and we are glad to hear that everything was smooth and efficient.

Thanks again and we look forward to insuring all your future travel!

Kind Regards,
Amber

Thank you for taking the time to express your concerns on Squaremouth.

Travelex Insurance Services prides ourselves on our exemplary customer service, and we would like the opportunity to review the phone call that was made.

While our Claim Administrator did find an email that they responded as to what documentation is needed, we were unable to locate any calls from the phone number provided on the policy purchased (TSB224518).

Please provide the phone number you dialed (if available) and the number you called from, along with the approximate date and time you called, to TISReviews@TravelexInsurance.com.

Kind Regards,
Amber

Thank you for taking the time to post on Squaremouth.

Travelex does offer a few different policies, depending on the coverage needed. It is important to purchase the Travel Select policy within 21 days of your first money down on the trip, in order to be eligible for the certain benefits. Such as Financial Default, Pre-Existing Medical Conditions Exclusion Waiver, and some of the optional upgrades. All terms, conditions, limitations, and exclusions apply.

If you have coverage questions about our policies, you may contact our Customer Solutions Department at 1-800-228-9792, Monday – Friday, 7:00am – 7:00 pm CST.

Thank you again, and we look forward to insuring all your future travels.

Kind Regards,
Amber