Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!
Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.
Dream. Explore, Travel On.
Weekdays, 8:00am – 7:00pm CST
Weekdays, 7:00am to 7:00pm CST
Policy Description:
Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Policy Description:
Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Are the travelers I showed this to you thought it was a good price and they asked for the name
I have just started the claims process. The person I spoke on the phone was helpful in terms of beginning the process. I am waiting to see how long it takes,
I developed COVID shortly before my scheduled trip departure and had to cancel a nonrefundable trip. I reached out via telephone to initiate a claim. Had I not spoken directly to a representative as soon as I became ill, I would not have known of the requirement to have a COVID test performed at a testing facility since that detail was not mentioned anywhere, and I would not have had an official test result since I tested positive at home. In the current status of the pandemic, requiring a facility test vs home test is asking a lot. It was hard to find a site to get it done and I was quite sick and had no one to assist me. I was exposed to a lot of sick people coughing a lot during the hours' long wait to get the test, which made no change to my care. Perhaps a rethinking of policies and an upfront notification that if claim is due to COVID, an official test result is required, might be in order.
Review Updated: 11/13/2023
Overall quite smooth. My only issue is that I had to cancel because I caught COVID. When I called to initiate the claim, and in the paperwork I received, it was not clear that I needed a test result from an independent lab (as opposed to my at home test). Had this not become clear during my discussion, I would never have gotten the test and my claim would likely have been denied. This bit of information needs to be made much clearer as most folks only do at home tests, unless hospitalized.
Thank you for reaching out to us Squaremouth.com. Travelex Insurance Services (“Travelex Insurance”) makes every effort to review all concerns.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. The Travel Select policy you purchased does state for Trip Cancellation, Trip Interruption and Medical claim types, all must be certified by a physician.
It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased. However, we have provided your recommendation to BHSIC for consideration.
Thank you again for reaching out to us.
Sincerely,
Travelex Insurance Services, Inc.
All reviews are from verified Travelex Insurance Services customers.
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