Why Choose Travelex Insurance Services for Travel Insurance

Notable Features

  • Awarded ‘Best Overall Travel Insurance Provider’ by U.S News
  • A top rated provider on Squaremouth with 0.1% of customers leaving a negative review
  • All policies hold an AM Best’s Rating of A++ (Superior)

Travelex Insurance Services is among the highest rated travel insurance providers on the market today. They offer comprehensive policies that offer protection from cancellations, medical emergencies, delays, and other common travel concerns.

All of Travelex’s comprehensive plans include up to 100% Trip Cancellation coverage, at least $15,000 in Emergency Medical coverage, and at least $100,000 in Medical Evacuation coverage. Some policies also feature generous coverage for flight disruptions, with up to $2,000 in Travel Delay coverage and $750 in Missed Connection coverage per person.

Travelex also offers affordable flight specific policies that include benefits that cover specific disruptions that can occur during a traveler’s journey to their destination.

Travelex customers consistently rate their experience with the provider highly, with only 0.1% of customers leaving a negative review. With very few negative reviews and a high customer satisfaction rating, Travelex is one of the highest rated providers found on Squaremouth.

This provider summary was written internally by a Squaremouth policy expert.

About Travelex Insurance Services

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

Dream. Explore, Travel On.

Travelex Insurance Services

Overall Rating 4.43
  • 5 stars
    1195
  • 4 stars
    419
  • 3 stars
    172
  • 2 stars
    29
  • 1 star  
    44

82,478
policies sold

0.1%
negative reviews

0.1% (73) negative reviews to sales
Average on Squaremouth is 0.2%

Rated Best Overall Provider by U.S. News

Travelex has been named the best overall travel insurance provider in 2023 by U.S. News, achieving a rating of 4.8 out of 5 stars.

Travelex was recognized for their tailored policy options, plan affordability, coverage amounts, and customizable upgrade options.

“If you’re traveling internationally and seeking the best overall coverage, you should look at the Travel Select plan.”

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Policies Offered by Travelex Insurance Services


Travel Basic

Policy Description:

Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering benefits such as Financial Insolvency and Cancel for Work Reasons if purchased within 15 days from initial deposit.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Travel Select

Policy Description:

Travel Select, a highly popular travel protection plan for families, includes children 17 and under at no additional cost when traveling with a covered adult. If child’s trip cost exceeds $10,000 or adult trip cost or trip length exceeds 30 days, the child will be charged the corresponding plan cost. Travel Select also offers the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built-in benefits like Cancel for Business Reasons along with the ability to customize with optional upgrades.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Flight Insure

Policy Description:

Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Flight Insure Plus

Policy Description:

Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Verified Customer Reviews

  • 2,062 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    June 10, 2024
    Manju from TX Verified Squaremouth Customer

    Overall good experience I had. Only problem I got sick there so I am trying to file for the insurance

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    May 31, 2024
    FREDRICK from VT Verified Squaremouth Customer

    I have used Squaremouth for all my trips. I have not had any problems at all so far. Thank you.

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    0 out of 0 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    May 27, 2024
    Jamie from MO Verified Squaremouth Customer

    I haven’t yet heard back from them about our luggage claim other than a generic automated response. It’s been a week now.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Marcy Steinspring
    Response Received:
    May 28, 2024

    Thank you for taking time to post your concerns on Squaremouth.com, Travelex Insurance Services (“Travelex”) makes every effort to review all concerns.

    Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex does not make claim determinations, however, we contacted BHSIC on your behalf. BHSIC advised that the claim documents were received May 21, 2024, and your claim will be reviewed within the next 10 days.

    It is important to remember that insurance is highly regulated, and documentation is required, for any claim. If you have any claim questions you may contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at travelex.claims@bhspecialty.com.

    We hope that this helps clarify your concerns.

    Sincerely,

    Travelex Insurance Services, Inc.

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    0 out of 0 people found this review helpful
Show All Reviews

All reviews are from Travelex customers

Contact Information for Travelex Insurance Services

Customer Service:
800-819-9004
Hours of Operation:

Weekdays, 8:00am – 7:00pm CST

Claims Phone:
855-205-6054
Claims Hours of Operation:

Weekdays, 7:00am to 7:00pm CST

Mail to:
Travelex Insurance Services
Berkshire Hathaway Specialty Insurance Company PO Box 2986
Clinton, Iowa 52733
Emergency Assistance:
Inside USA 844-215-1672
Outside USA 647-775-8042
Claims Email:
travelex.claims@bhspecialty.com
Fax: Travelex Insurance Services has not provided a fax number for claims.
Provider Claims Website