Rated Best Overall Provider by U.S. News

Travelex has been named the best overall travel insurance provider in 2023 by U.S. News, achieving a rating of 4.8 out of 5 stars.

Travelex was recognized for their tailored policy options, plan affordability, coverage amounts, and customizable upgrade options.

“If you’re traveling internationally and seeking the best overall coverage, you should look at the Travel Select plan.”

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Why buy from Travelex Insurance Services

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

Dream. Explore, Travel On.

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All policies provide worldwide coverage unless stated prior to purchase.
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Travelex Insurance Services

Overall Rating 4.43
  • 5 stars
    1175
  • 4 stars
    413
  • 3 stars
    170
  • 2 stars
    29
  • 1 star  
    43

77,938
policies sold

0.1%
negative reviews

0.1% (72) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Travelex Insurance Services

Customer Service:
800-819-9004
Hours of Operation:

Weekdays, 8:00am – 7:00pm CST

Claims Phone:
855-205-6054
Claims Hours of Operation:

Weekdays, 7:00am to 7:00pm CST

Mail to:
Travelex Insurance Services
Berkshire Hathaway Specialty Insurance Company PO Box 2986
Clinton, Iowa 52733
Emergency Assistance:
Inside USA 844-215-1672
Outside USA 647-775-8042
Claims Email:
travelex.claims@bhspecialty.com
Fax: Travelex Insurance Services has not provided a fax number for claims.
Provider Claims Website

Policies Offered by Travelex Insurance Services


Flight Insure

Policy Description:

Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)


Flight Insure Plus

Policy Description:

Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.

Underwritten By: Berkshire Hathaway Specialty Insurance Company

Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944

AM Best #: 00864

AM Best Rating: A++ (Superior)

Compare All Policies for Travelex Insurance Services

Verified Customer Reviews

  • 2,033 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    November 20, 2023
    Patricia from FL Verified Squaremouth Customer

    Are the travelers I showed this to you thought it was a good price and they asked for the name

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Flight Insure Plus
    Review Received:
    November 9, 2023
    Karen from FL Verified Squaremouth Customer

    I have just started the claims process. The person I spoke on the phone was helpful in terms of beginning the process. I am waiting to see how long it takes,

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 16, 2023
    Maureen from MA Verified Squaremouth Customer

    I developed COVID shortly before my scheduled trip departure and had to cancel a nonrefundable trip. I reached out via telephone to initiate a claim. Had I not spoken directly to a representative as soon as I became ill, I would not have known of the requirement to have a COVID test performed at a testing facility since that detail was not mentioned anywhere, and I would not have had an official test result since I tested positive at home. In the current status of the pandemic, requiring a facility test vs home test is asking a lot. It was hard to find a site to get it done and I was quite sick and had no one to assist me. I was exposed to a lot of sick people coughing a lot during the hours' long wait to get the test, which made no change to my care. Perhaps a rethinking of policies and an upfront notification that if claim is due to COVID, an official test result is required, might be in order.

    Review Updated: 11/13/2023

    Overall quite smooth. My only issue is that I had to cancel because I caught COVID. When I called to initiate the claim, and in the paperwork I received, it was not clear that I needed a test result from an independent lab (as opposed to my at home test). Had this not become clear during my discussion, I would never have gotten the test and my claim would likely have been denied. This bit of information needs to be made much clearer as most folks only do at home tests, unless hospitalized.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Travelex
    Response Received:
    October 19, 2023

    Thank you for reaching out to us Squaremouth.com. Travelex Insurance Services (“Travelex Insurance”) makes every effort to review all concerns.

    Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. The Travel Select policy you purchased does state for Trip Cancellation, Trip Interruption and Medical claim types, all must be certified by a physician.

    It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased. However, we have provided your recommendation to BHSIC for consideration.

    Thank you again for reaching out to us.

    Sincerely,
    Travelex Insurance Services, Inc.

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    2 out of 2 people found this review helpful

All reviews are from verified Travelex Insurance Services customers.

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