About Travel Insured International
Travel Insured International is a leading industry competitor offering the solid coverage of the Worldwide Trip Protector family of plans delivered by friendly, helpful customer service professionals. Choose the base plan and premium right for you and select coverage options to fit your specific travel needs. In addition to inclusive Travel Protection, Medical Protection and Baggage Protection, you may upgrade to cover wider travel risks with Cancel for Work Reasons, Cancel for Any Reason, Medical Expense Upgrade or Sports Coverage. Travel Accident coverage is included or optional depending upon the selected plan, and most of our family-friendly plans include Kids are Free coverage and an available waiver to cover a Pre-Existing Medical Condition. Strong Job Loss Protection is included in all plans, and our Worldwide Emergency Travel Assistance goes with you 24/7, anywhere your trip takes you.
View all Travel Insured International reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
We rated only 2 stars for purchasing of the travel policy because we could not get ahold of a customer representative even though there's supposed to be 24 hour service available. We had an important question we needed answers for before completing our purchase.
We had to cancel our trip and I called to start a claim January 8, 2019. I was told claim was started and that I would receive forms to complete claim via email. It is now 1 month out and there has been no communication from insurance agency. I spent hundreds of dollars for policy and have nothing in return.
We apologize for any frustrations you may have experienced. Our claims department noted that we emailed you on 1/15/19. Please reach out to us at 1-800-243-3174 if you did not receive the email or have any other questions. Thank you for your patience!
The documentation required for my claim (cancellation due to illness) was thorough but reasonable. My claim was processed and paid within a week. I called to ask one question and customer service was easy to reach and very friendly and helpful. I am completely satisfied.
We were delayed on our return flight from Hawaii for 23 hours and 59 minutes. We had to book a room and incurred some food costs due to this delay. I submitted all the flight information, copy of boarding passes, a form showing the delay of the flight, expense receipts, etc. They requested everything except our blood types. Arch insurance made it as difficult as possible to recover our incurred costs. They came back 3-4 times repeatedly asking for the same information that was submitted plus more questions. Their attempt to have customers receive an explanation from the airlines to verify the flight delay and reasons is a ridiculous request since this information is available from other sources. They know that most airlines will not respond to these request from customers. This is a delaying tactic. Arch paid the expenses only after running through their delay tactic as long as possible to discourage us from pursuing what was due.
I am waiting to see how much I get reimbursed from the airline and/or justfly.com. I intend to file a claim for the additional expenses incurred. I will rate again after everything is settled.
J. Barber
Worldwide Trip Protector Lite
Policy Description:
Lowest-cost plan. Trip Cancellation, Interruption, and Delay. Baggage Delay, Loss, Theft, and Damage. Most basic Medical and Evacuation. No Pre-existing Medical Conditions coverage. No Accidental Death & Dismemberment. 24/7 Travel Assistance and Customer Care.
Underwritten By: United States Fire Insurance Company
Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724
AM Best #: 002136
AM Best Rating: A (Excellent)
Worldwide Trip Protector Plus
Policy Description:
Worldwide Trip Protector Plus is our most inclusive protection program. Primary Coverage with Cancel For Any Reason, Interruption For Any Reason and Rental Car Damage coverage included. Also included Baggage Delay, Loss, Theft, and Damage. ID/Credit Recovery. Political Evacuation. 24/7 Customer Care and Travel Assistance.
Underwritten By: United States Fire Insurance Company
Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724
AM Best #: 002136
AM Best Rating: A (Excellent)
Worldwide Trip Protector
Policy Description:
Worldwide Trip Protector, popular with families, features kids under 18 provided coverage at no extra charge with related adult on the same plan. Medical, Evacuation and Travel Accident. Eligibility for Pre-existing Medical Conditions coverage up to 21 days after trip deposit. Broad Trip Cancellation, Interruption, and Delay. Baggage Delay, Loss, Theft, and Damage. ID/Credit Recovery. 24/7 Customer Care and Travel Assistance.
Underwritten By: United States Fire Insurance Company
Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724
AM Best #: 002136
AM Best Rating: A (Excellent)
Insurance Providers
Additional Information
Multi-Award Winning Customer Service
Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.
Read moreCustomer Service is Everybody’s Job
“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.
Read more$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.
Read more