Why buy from Travel Insured International

Travel Insured International is a leading industry competitor offering the solid coverage of the Worldwide Trip Protector family of plans delivered by friendly, helpful customer service professionals. Choose the base plan and premium right for you and select coverage options to fit your specific travel needs. In addition to inclusive Travel Protection, Medical Protection and Baggage Protection, you may upgrade to cover wider travel risks with Cancel for Work Reasons, Cancel for Any Reason, Medical Expense Upgrade or Sports Coverage. Travel Accident coverage is included or optional depending upon the selected plan, and most of our family-friendly plans include Kids are Free coverage and an available waiver to cover a Pre-Existing Medical Condition. Strong Job Loss Protection is included in all plans, and our Worldwide Emergency Travel Assistance goes with you 24/7, anywhere your trip takes you.

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Travel Insured International

Overall Rating 4.42
  • 5 stars
    1868
  • 4 stars
    591
  • 3 stars
    237
  • 2 stars
    68
  • 1 star  
    79

82,903
policies sold

0.2%
negative reviews

0.2% (147) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Travel Insured International

Customer Service:
800-243-3174
Hours of Operation:

Weekdays, 8:00am - 9:00pm ET

Claims Phone:
800-243-3174
Claims Hours of Operation:

Weekdays, 8:00am - 6:00pm ET

Mail to:
Travel Insured International
P.O. Box 6503
Glastonbury, Connecticut 06033
Emergency Assistance:
Inside USA 800-575-5014
Outside USA 603-328-1926
Claims Email:
claims@travelinsured.com
Fax: 860-430-2363
Provider Claims Website

Policies Offered by Travel Insured International


Worldwide Trip Protector

Policy Description:

Worldwide Trip Protector, popular with families, features kids under 18 provided coverage at no extra charge with related adult on the same plan. Medical, Evacuation and Travel Accident. Eligibility for Pre-existing Medical Conditions coverage up to 21 days after trip deposit. Broad Trip Cancellation, Interruption, and Delay. Baggage Delay, Loss, Theft, and Damage. ID/Credit Recovery. 24/7 Customer Care and Travel Assistance.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)

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Recent Customer Reviews for Travel Insured International

Overall Rating 4.42 out of 5

View all Travel Insured International reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 3,070 Reviews Since 2004

  • Overall Rating 1 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    August 28, 2020
    Roy and Sandra Aders from FL Verified Squaremouth Customer

    Travel Insured International is the worst travel insurance provider my husband and I ever had to deal with. We have done extensive travel around the world always with travel insurance. They did not provide timely responses to our legitimate claim. Phone calls to them were seldom answered. We were asked to submit what seemed like tons of repetitive paperwork over and over again and some were extremely trivial. Dealing with them was a nightmare. We had to finally contact Square Mouth to intermediate for us. Square Mouth's representative had to agree with us that Travel Insured International was uncooperative. We were issued a check but without a breakdown as to the amount we received. It was a couple of thousand dollars less it should have been. Even our Square Mouth representative could not obtain a breakdown from them.. Three weeks after yet another request for an itemized breakdown by our Square Mouth representative, we have no response. We feel that this company is unprofessional and takes advantage of their clientele.

    Review Updated: 10/16/2020

    Never again would we recommend taking out travel insurance with Travel Insured International. The company moved like a snail in asking for documentation and acknowledging receipt of our documents. Phone calls were seldom answered. Only after Square Mouth provided us with an agent to intercede for us did
    Travel Insured International begin to act. Even our agent got the run around. When we were finally issued our refund, we could not obtain a break down of how the company arrived at the amount. We were totally frustrated with the company's attitude, handling of our legitimate claim, and efficiency. We are so glad Square Mouth no longer does business with Travel Insured International.

    Was this review helpful to you?

    37 out of 38 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 19, 2020
    JOHN from FL Verified Squaremouth Customer

    Travel Insured International provided exceptional customer service and I will purchase travel insurance with them in the future.

    Was this review helpful to you?

    2 out of 7 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 17, 2020
    James from FL Verified Squaremouth Customer

    Our long planned trip to Scotland and then on to Norway scheduled to depart on May 19,2020 had to be cancelled due to the cancellation
    of our Delta flight out of Tampa ,Fl. We were reimbursed our full air fares on both Delta and British Air. However, we were out on our
    nonreimburseable reservationson the scenic train trip and hotel (1 night) in Norway.
    In Scotland we were hit with a cancellation charge of 25% of our full stay at the Edinburgh flat.
    I have submitted all these details to Travel Insured International. They contacted me a few days ago indicating
    that they needed additional information which I am in the process of submitting to them.
    I hope this helps.

    James L. Cochrun

    Was this review helpful to you?

    6 out of 7 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Worldwide Trip Protector Lite
    Review Received:
    June 15, 2020
    Susan from TX Verified Squaremouth Customer

    Our trip has been postponed until 2022. Travel Insured International has extended the policy to cover the new dates for the trip, even though the dates for the trip are beyond the 3 year window from original purchase of the policy. We have been very pleased with their customer service! Excellent experience so far!

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Worldwide Trip Protector
    Review Received:
    June 14, 2020
    Susan from CT Verified Squaremouth Customer

    Since I am a Nurse Manager my employer cancelled all leave time indefinitely due to COVID therefore I was unable to travel due to my employer. I contacted the travel insurance company who sent me the claims forms but informed me it may takes months to process the claim. I faxed 20 pages of substantiating documents and would hope to receive my claim payment sooner than “many months”. My husband and I travel at least yearly if not more and if it takes months I certainly would not use this company again.

    Response From:
    Travel Insured International
    Travel Insured International:
    Isabelle
    Response Received:
    June 15, 2020

    Our apologizes for the frustrations you’ve experienced. Call volumes are very high, but every customer experience is important to us. Please email your contact information to customercare@travelinsured.com , to further discuss your situation. Thank you.

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    4 out of 4 people found this review helpful