Travel Insured International

Claim is in process. Will evaluate at the end of the claims process.

I am very disappointed in the claim process. I had to go to the hospital after I fell on the trip. The 24 hour number on the Square Mouth paper I took with me was useless. The agent at the other end would not approve anything. She told me to pay out of pocket and then file a claim.

When I returned, I called to file a claim. I was told I first needed to file a claim with Medicare. I was in Israel. Everyone knows that Medicare does not cover medical bills out of the country. IT IS A FACT - MEDICARE DOES NOT COVER MEDICAL EXPENSES OUT OF THE COUNTRY.

This is a useless, unnecessary step getting in the way of my getting reimbursed for a legitimate medical expenses I incurred during the trip I insured through Square Mouth.

I am filing a claim with Medicare and will wait for the denial before filing my claim. After talking to the claims agent, I doubt if they will reimburse me anyway because the papers I received after I received care from the hospital in Israel do not conform to what the claims people are asking.

I have obtained Medical Evacuation and Medical Expense insurance before from Square Mouth. I will never do so again. There is no point in doing so if they make getting reimbursed for a hospital expense and transportation to get to the hospital difficult. Fortunately, my out of pocket expenses were only $500, but what if they had been more?

When I changed the home return date and spoke with customer service, they were very kind and helpful. We didn't make a claim, but it was outlined very well, if we did make a claim. Thanks for being available! I found the cost of this insurance very affordable and what we chose to cover was exactly what we may have needed. It wasn't generic. It was specific and our responsibility was specific to calling them and saving any receipts and getting documentation to prove the incident.

I took out unemployment insurance for my trip. My employer fired me while I was on my trip, but I was told I was not covered because I did not learn of it until I returned. I do not believe this is what the policy states.

My wife fell in Berlin and broke her arm. She had to have emergency surgery to repair the break and spent 6 days in a Berlin hospital. I contacted Travel Insured International and they worked with the hospital to cover the costs. I haven't received any bills yet so I don't know what the costs will be. But so far, so good.

I had to cancel two weeks of my trip and we were flown home a different route. I'm filing claims for unused airfare and related expenses.