Featured for Claims Innovation by Travel Weekly

Aegis Insurance was featured by Travel Weekly for their innovative approach to products and services in the travel insurance industry.

“Aegis offers Stress Less benefits on their Go Ready plans, enabling customers to reach out to the company through their channel of choice, such as Skype or texting. When possible, Aegis directly pays for most insurable events in real time.”

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Why Choose Aegis for Travel Insurance

Notable Features

  • Named ‘Most Economical Travel Insurance Company’ by U.S News
  • Innovative “Stress Less Benefits” claims process to reduce paperwork and out-of-pocket expenses
  • 14-day Money Back Guarantee period across all plans

Aegis General Insurance, formerly GoReady, has 30+ years in the travel insurance industry and is a reliable option for travelers taking trips domestically and abroad. They currently offer three variations of their Go Ready travel plans on Squaremouth, which offer varying benefits and degrees of coverage from one plan to the next.

Two of the plans offered by Aegis offer benefits that protect against cancellations, medical emergencies, delays, and lost luggage. These comprehensive plans feature competitive coverage limits, such as 100% coverage for cancellations, up to $500,000 in Medical Evacuation coverage, and up to $2,500 in lost luggage protection.

Aegis also offers a unique Go Ready Trip Cancellation plan that provides an affordable way for travelers to solely protect the cost of their trip. Since this plan doesn’t include any other travel benefits, it’s among the most affordable Trip Cancellation policies on the market.

Aegis has received recognition for their Stress Less Benefits that focus on reducing friction and inefficiencies of the claims process. Overall, travelers rate the provider highly, with just 0.2% of Aegis customers leaving the provider a negative review.

This provider summary was written internally by a Squaremouth policy expert.

About Aegis

Aegis General Insurance and its Go Ready Travel Plans are a part of the K2 Insurance Group which wrote over $1 billion in premium last year. We design products to ensure that clients don’t overpay for things they don’t need. We further differentiate ourselves with Stress Less Benefits which allow policyholders to often avoid going through a claims reimbursement process. Simply call, live chat, or email us when you encounter an insurable event while traveling, and we will coordinate and pay for your medical visit, flight change, hotel overnight, evacuation, or other service as covered by your policy.

Aegis

Overall Rating 4.06
  • 5 stars
    619
  • 4 stars
    220
  • 3 stars
    132
  • 2 stars
    63
  • 1 star  
    85

61,837
policies sold

0.2%
negative reviews

0.2% (148) negative reviews to sales
Average on Squaremouth is 0.2%

Policies Offered by Aegis


Go Ready Trip Cancellation

Policy Description:

A travel insurance plan for U.S. travelers looking for a trip cancellation only plan. This one- benefit plan can be customized to include two optional benefits: Trip Interruption and Cancellation for Any Reason!

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)


Go Ready Choice

Policy Description:

A customizable and comprehensive single-trip travel insurance plan for U.S. travelers looking to avoid overpaying for benefits they do not need, but want to be able to add coverage specific to their situation or trip. Optional benefits include Cancellation for Any Reason, Cancellation for Work Reasons, Increased Medical & Evacuation Limits, Coverage for Sports & Business Equipment, & much more.

This plan meets the travel insurance entry requirements imposed due to 2019 Novel Coronavirus (COVID-19) by several countries. Coverage may be provided if you, a traveling family member, or a traveling companion contract COVID-19 and plan requirements are met. Eligible coverages can include Trip Cancellation prior to your scheduled departure, Trip Interruption, Travel Delay (includes extended accommodations due to mandatory Quarantine), Medical and Dental, and Emergency Assistance and Transportation coverage during your trip. The coverage included herein is valid worldwide. Please contact us if you have specific questions about qualifying for the entry standards for your particular destination.

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)


Go Ready Pandemic Plus

Policy Description:

Please be aware that unless you purchase the Cancel For Any Reason Upgrade that this plan will NOT cover fear of traveling. However, it does provide unique coverage should your travels be disrupted by contracting a pandemic or epidemic virus or disease. This policy provides Trip Cancellation, Trip Interruption, Trip Delay, and Emergency Medical benefits if you are medically diagnosed with the COVID-19 virus or a similar pandemic/epidemic.

For clients that are uncertain what the future holds, we have a Cancel For Any Reason Benefit Upgrade that reimburses an industry-leading 75% of your trip costs. In addition to the pandemic coverage already described, this plan also has comprehensive benefits including Trip Cancellations for typical covered reasons (as described in the policy), Trip Interruptions & Flight Delays, Emergency Medical & Evacuation, Baggage, and much more. Covered cancellation reasons which reimburse 100% of your trip costs include Sickness, Injuries, Weather, Natural Disasters, Terrorism, Strikes, Bankruptcies, Quarantines, and a variety of others.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, New York, NY 10022

AM Best #: 013853

AM Best Rating: A (Excellent)

Verified Customer Reviews

  • 1,119 Reviews Since 2013

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    April 19, 2024
    robert from CA Verified Squaremouth Customer

    I became extremely ill in India. I had to cut my trip short and I had to scrape together the money to purchase a business class ticket (because I was so sick that I had to lie down flat, and fly back to the USA. I am now trying to file a claim and be reimbursed for at least some of my loss, but I am stonewalled and put off by your claims agent.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    April 14, 2024
    BARRY from FL Verified Squaremouth Customer

    Trip was cancelled due to husband’s illness. Filed a claim for nonrefundable deposit which was received. Thanks you.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    April 13, 2024
    Connie from CA Verified Squaremouth Customer

    Purchased insurance easily on-line, but happily did not need to use it.

    Was this review helpful to you?

    1 out of 1 people found this review helpful
Show All Reviews

All reviews are from Aegis customers

Contact Information for Aegis

For Use With These Policies: Go Ready Trip Cancellation, Go Ready Choice

Customer Service:
800-498-9540
Hours of Operation:

Monday through Friday from 9:00am to 6:00pm ET

Claims Phone:
1-833-515-3322
Claims Hours of Operation:

Monday through Friday from 8:00am to 8:00pm ET
Saturday from 12:00pm to 6:00pm ET

Mail to:
Aegis
c/o c/o Aegis Insurance
Zurich American Insurance Company P.O. Box 968019
Schaumburg, Illinois 60196-8019
Emergency Assistance:
Inside USA 1-833-515-3322
Outside USA 1-416-479-8010
Claims Email:
claims@zurichtravelassist.com
Fax: 416-205-4673
Provider Claims Website
Aegis has not provided a website for claims.

For Use With These Policies: Go Ready Pandemic Plus

Customer Service:
855-277-4587
Hours of Operation:

Monday through Friday from 9:00am to 6:00pm ET

Claims Phone:
888-585-9033
Claims Hours of Operation:

Monday through Friday from 7:00am to 8:00pm ET

Mail to:
Administrative Concepts, Inc. c/o Aegis Insurance
c/o Aegis Insurance
P.O. Box 4000
Collegeville, Pennsylvania 19426
Emergency Assistance:
Inside USA 866-245-0380
Outside USA 305-455-0307
Claims Email:
claims@goreadyinsurance.com
Fax: 610-293-9299
Provider Claims Website