Trawick is a well-established travel insurance provider with more than 25 years of experience in travel insurance. Its plans are backed by A-rated insurers and it’s one of the most affordable providers on our site, although its claims process has mixed reviews.
The company began by insuring students studying abroad, then expanded its offerings to become one of the nation’s most trusted travel insurance companies. Its plans are underwritten by AmTrust Insurance Company and Starr Indemnity & Liability Company, with an A- (Excellent) rating from AM Best and an A+ rating with the Better Business Bureau (BBB).
Trawick offers coverage for a wide range of traveler profiles, including casual vacationers, cruise passengers, international students, expatriates, remote workers, and frequent global travelers.
On Squaremouth, Trawick currently offers comprehensive single-trip policies, medical-only coverage and annual travel insurance policies that cover multiple trips in a year.
Our Take: Trawick is a strong choice for comprehensive coverage and year-round annual coverage. Trawick’s Pathway Premium plan stands out for its generous limits for medical evacuations and trip delays, and optional flexibility to interrupt and cancel trips. Its annual plans also offer unusually high Trip Cancellation and Interruption coverage. However, its annual plans are weak on medical coverage, and its Pathway Essential has relatively weak coverage for a basic plan.
While Trawick has an overall 4.1 (excellent) rating from Squaremouth customers, satisfaction varies significantly between pre-trip customer service and service provided during and after the trip, when travelers need help. This is because Trawick provides in-house customer service ahead of the trip, while trip assistance and claims processing are handled by separate companies.
Trawick has a 4.3 (excellent) rating for its in-house customer service before the trip, for assistance on things like getting access to documentation, making policy modifications, and clarifying coverage.
However, it’s our 3rd lowest-rated provider for customer service during the claims process, based on nearly 4,000 verified customer reviews on Squaremouth. While some reviewers state that their claims were quickly processed, many report repeated requests for documentation, lengthy delays taking months to resolve, and difficulty reaching customer service and getting answers to questions.
Have a look at these Trawick International reviews to get a better understanding of what customers have to say:
Ready to explore your options? Compare Trawick International plans against other top providers.
Complaints about claim delays and denials are common across insurance providers, and in many cases it’s the result of missing documentation or confusion about policy terms. Make sure to read the policy certificate carefully to understand what is and isn’t covered and what documentation you may need.
It’s also important that you gather all the required documents first, and then find your plan information online and submit your claim with a summary of all pertinent information, per Trawick’s claim-filing instructions.
The following tips can help the claims process go more smoothly:
During your trip:
When filing a claim:
Trawick offers 2 types of plans on Squaremouth: comprehensive single-trip plans that can serve as medical-only insurance and annual multi-trip travel insurance plans. Each type has 3 coverage tiers, with higher-tier plans offering more coverage and higher limits.
Trawick’s comprehensive Pathway plans offer broad coverage for travel disruptions, including medical expenses, trip cancellations, and interruptions. Among these, Pathway Premium offers the most coverage, with the highest limits for Emergency Medical and Medical Evacuation. It’s also the only Trawick plan with the option to add CFAR and IFAR.
| Pathway Essential | Pathway Plus | Pathway Premium | |
|---|---|---|---|
| Emergency Medical | $25,000/person primary | $100,000/person primary | $200,000/person primary |
| Medical Evacuation | $250,000/person | $350,000/person | $1,000,000/person |
| Trip Cancellation | 100%r | 100% | 100% |
| Trip Interruption | 100% | 125% | 150% |
| Pre-Existing Conditions | No coverage | Within 21 days of trip deposit | Within 21 days of trip deposit |
| CFAR | Optional upgrade | No coverage | No coverage |
| IFAR | Optional upgrade | No coverage | No coverage |
Trawick’s Safe Travels annual plans cover medical, Trip Cancellation, and Trip Interruption costs for multiple trips each year. Its Safe Travels plan offers exceptionally high coverage for Trip Cancellation and Trip Interruption, with Annual Prime providing up to $10,000 per person per year for both Trip Cancellation and Trip Interruption. However, medical limits are low on these plans, even for the Prime plan, and no plan offers pre-existing condition coverage.
| Safe Travels Annual Select | Safe Travels Annual Preferred | Safe Travels Annual Prime | |
|---|---|---|---|
| Emergency Medical | $10,000/person secondary | $20,000/person secondary | $50,000/person secondary |
| Medical Evacuation | $50,000/person | $100,000/person | $250,000/person |
| Trip Cancellation | $2,500/person per year | $5,000/person per year | $10,000/person per year |
| Trip Interruption | $2,500/person per year | $5,000/person per year | $10,000/person per year |
| Pre-Existing Conditions | No coverage | No coverage | No coverage |
Your choice of Trawick plan depends on your health, whether you’re traveling internationally, and how frequently you travel:
Yes, Trawick ranks as the 5th least expensive provider for comprehensive travel insurance on our site, with an average premium around $200. For context, roughly half of providers on Squaremouth have an average comprehensive travel insurance premium of $300 or more.
Trawick is generally one of the most affordable providers on Squaremouth, though costs will vary by the type of coverage you purchase and your trip details.
On the other hand, its medical-only coverage is more expensive than average, with an average premium of $30.
* The average premium is calculated using the last 12 months of sales, not including trip cancellation, for consumers ages 20 to 59, with a trip length between 4 to 16 days.
* The average premium is calculated using the last 12 months of sales, including trip cancellation, for consumers ages 20 to 59, with a trip cost between $5,000 - $9,999.
The competitiveness of Trawick’s coverage depends on the plan. Its Essential plan is underwhelming compared to other basic plans, but its Pathway Premium plan offers very competitive benefits for the price, and its annual plans are standout choices for Trip Cancellation and Trip Interruption coverage for multiple trips.
Trawick’s Pathway Premium offers up to $1 million in Medical Evacuation coverage and optional CFAR and IFAR coverage upgrades. Compared to WorldTrips Elevate, it has higher Medical Evacuation coverage but lower Emergency Medical and Baggage Loss coverage. Its Missed Connection coverage is limited to cruises and tours, while WorldTrips’ applies to any common carrier.
| Trawick Pathway Premium | WorldTrips Elevate | |
|---|---|---|
| Emergency Medical | $200,000/person primary | $250,000/person primary |
| Medical Evacuation | $1,000,000/person | $250,000/person |
| Trip Cancellation | 100% | 100% |
| Trip Interruption | 150% | 150% |
| Travel Delay | $2,000/person after 6-hour delay | $2,000/person after 5-hour delay |
| Baggage Loss | $2,000/person | $2,500/person |
| Baggage Delay | $500/person after 8-hour delay | $600/person after 12-hour delay |
| Missed Connection | $500/person after 3-hour delay, cruise and tour only | $1,500/person after 3-hour delay |
| Pre-Existing Conditions | Within 21 days of trip deposit | Within 21 days of trip deposit |
| Baggage Delay | Optional upgrade | Optional upgrade |
| Baggage Delay | Optional upgrade | No Coverage |
Trawick’s Safe Travels Annual Prime covers up to $10,000 per year per person for Trip Cancellation and Trip Interruption, unlike Seven Corners’ medical-only plan. However, Seven Corners offers significantly higher medical limits, including $1,000,000 in primary Emergency Medical and Medical Evacuation coverage. It also covers unexpected recurrence of pre-existing conditions, which Trawick excludes.
| Safe Travels Annual Prime | Seven Corners Travel Medical Annual Multi-Trip excl US | |
|---|---|---|
| Emergency Medical | $50,000/person secondary | $1,000,000/person primary |
| Medical Evacuation | $250,000/person | $1,000,000/person |
| Trip Cancellation | $10,000/person per year | No coverage |
| Trip Interruption | $10,000/person per year | $5,000/person |
| Travel Delay | No coverage | $20,000/person for unexpected recurrence of a pre-existing condition |
Yes, Trawick can be well worth the cost for the right type of traveler, but its value depends on which plan you choose. Its Pathway Premium plans are worth it for high Medical Evacuation limits and optional CFAR and IFAR coverage. Its Safe Travels annual plans are also worth considering if you want high limits on Trip Cancellation and Interruption for multiple trips in a year.
However, its annual plans offer limited medical coverage, and its Pathway Essential plan is less competitive due to relatively low limits on benefits like Emergency Medical.
If you’re looking for better basic to midrange coverage, need higher medical limits, or lower-priced coverage, consider one of these alternatives:
WorldTrips offers better basic and midlevel plans than Trawick. Its Escape plan has higher Emergency Medical coverage than Trawick’s Pathway Essential plan, and covers pre-existing conditions. Its Explorer plan offers higher medical limits and better Trip Interruption coverage than Trawick’s Pathway plus, and includes a CFAR upgrade.
Seven Corners offers higher limits for Emergency Medical and Medical Evacuation coverage than Trawick for both its single-trip and annual plans. It’s a better option for travelers with high-risk medical conditions, or those traveling remotely.
IMG is one of the most affordable providers on Squaremouth. It offers lower-priced coverage than Trawick for most plan types, including its popular iTravelInsured Choice plan.
Yes, Trawick International offers 3 annual travel insurance policies that are specifically designed to cover multiple trips within a 12-month period, including Safe Travels Annual Select, Preferred, and Prime.
With Trawick’s annual plans, you pay once and receive protection for every trip you take during the year, as long as each trip falls within Trawick’s maximum trip length of 30 days
Yes, Trawick offers add-ons and limit increases for some benefits on its single-trip plans. Upgrade options vary by plan, but include:
Trawick’s plans include the most sought-after travel insurance benefits, including Trip Cancellation, Emergency Medical, Medical Evacuation, Trip Delay, and Baggage benefits, along with 24/7 worldwide travel assistance. Many plans also cover popular leisure and adventure activities, making them a strong fit for active travelers.
One of the standout features of Trawick’s lineup is that its annual multi-trip plans include Trip Cancellation and Trip Interruption coverage, an uncommon benefit among annual policies.
Yes, 2 of Trawick’s single-trip plans, Pathway Plus and Pathway Premium, offer a pre-existing condition waiver if you purchase coverage within 21 days of your initial trip deposit. The remainder of its plans, including all annual plans, do not cover pre-existing conditions.
Without a waiver, Trawick’s policies impose a 90-day lookback period for pre-existing conditions for its single-trip plans and 180-day lookback period for its annual plans.
Trawick’s Pathway Plus and Premium plans are good travel insurance options for international travel. They meet our recommended coverage limits of $100,000 for Emergency Medical and $200,000 for Medical Evacuation. They also offer benefits with high limits for other travel disruptions, including Baggage Loss and Delay, and Trip Delay.
Trawick’s Pathway Essential and Safe Travels plans do not meet our recommended medical limits for international travel. You should consider purchasing supplementary travel medical insurance if you plan to use any of these plans for an international trip.
Trawick claims must be filed directly with the provider. This is typically completed online via a claim portal. Use the contact information and links below to get started with your Trawick claim.
Yes, Trawick policies can cover cancellations and interruptions due to unforeseen illness, including COVID-19. Trawick can also cover medical expenses in case you catch COVID-19 during a covered trip.
Trawick does consider scuba diving a hazardous sport and completely excludes dives that are too deep or not accompanied by a dive master. However, Trawick’s Essential, Plus, and Premium plans offer an upgrade that covers scuba dives accompanied by a dive master up to 30 feet for uncertified divers and up to 60 feet for certified divers. Its annual plans automatically cover scuba diving with a dive master up to 98 feet for an uncertified diver and up to 131 feet for a certified diver.
Trawick’s Trip Delay benefit can reimburse reasonable expenses, like food, lodging, and transportation, if your trip is delayed over a certain time. Plans may also reimburse some prepaid, non-refundable trip expenses, and cover an economy fare to catch up with your trip.
Trawick’s plans have thresholds ranging from 6-12 hours for a covered delay and a daily reimbursement ranging from $100 to $300 per person, depending on the plan.
Yes, you can purchase Trawick travel insurance for groups up to 9 travelers at a standard premium if all travelers are U.S. residents and traveling to the same destination. Groups of 10 or more travelers may qualify for a special group travel insurance rate.
Trawick can pay directly for Medical Evacuations that are arranged and authorized by its 24/7 travel assistance line. However, for most medical expenses, you need to pay up front and file a claim for reimbursement with Trawick.
While Trawick’s single-trip plans offer primary medical coverage, Trawick’s annual plans are secondary, which means you may have to file with your primary health insurance provider before seeking reimbursement from Trawick.
Customer Service: 888-301-9289
Hours of Operation:
Everyday, 24 hours per day
Claims Phone: (201) 379-1320
Claims Hours of Operation:
Weekdays 8:00am - 6:00pm CST
Mail to:
Trawick International
PO Box 2069
Fairhope,
Alabama
36533
Emergency Assistance:
Inside USA: 855-226-2416
Outside USA: 603-328-6308
Claims Email: claims@mysurego.com
Fax: Trawick International has not provided a fax number for claims.
Provider Claims Website: Please click here
Customer Service: 888-301-9289
Hours of Operation:
Everyday, 24 hours a day
Claims Phone: 251-322-7443
Claims Hours of Operation:
Weekdays 8am - 6pm CST
Mail to:
Trawick International
PO Box 2069
Fairhope,
Alabama
36533
Emergency Assistance:
Inside USA: 855-464-8974
Outside USA: 603-328-1361
Claims Email: claims@mysurego.com
Fax: 251-666-1806
Provider Claims Website: Please click here
Last updated: November 8, 2026