Featured for Claims Innovation by Travel Weekly

Aegis Insurance was featured by Travel Weekly for their innovative approach to products and services in the travel insurance industry.

“Aegis offers Stress Less benefits on their Go Ready plans, enabling customers to reach out to the company through their channel of choice, such as Skype or texting. When possible, Aegis directly pays for most insurable events in real time.”

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Why buy from Aegis

Aegis General Insurance and its Go Ready Travel Plans are a part of the K2 Insurance Group which wrote over $1 billion in premium last year. We design products to ensure that clients don’t overpay for things they don’t need. We further differentiate ourselves with Stress Less Benefits which allow policyholders to often avoid going through a claims reimbursement process. Simply call, live chat, or email us when you encounter an insurable event while traveling, and we will coordinate and pay for your medical visit, flight change, hotel overnight, evacuation, or other service as covered by your policy.

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All policies provide worldwide coverage unless stated prior to purchase.
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Aegis

Overall Rating 4.06
  • 5 stars
    606
  • 4 stars
    212
  • 3 stars
    130
  • 2 stars
    63
  • 1 star  
    81

59,598
policies sold

0.2%
negative reviews

0.2% (144) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Aegis

For Use With These Policies: Go Ready Trip Cancellation, Go Ready Choice

Customer Service:
800-498-9540
Hours of Operation:

Monday through Friday from 9:00am to 6:00pm ET

Claims Phone:
1-833-515-3322
Claims Hours of Operation:

Monday through Friday from 8:00am to 8:00pm ET
Saturday from 12:00pm to 6:00pm ET

Mail to:
Aegis
c/o c/o Aegis Insurance
Zurich American Insurance Company P.O. Box 968019
Schaumburg, Illinois 60196-8019
Emergency Assistance:
Inside USA 1-833-515-3322
Outside USA 1-416-479-8010
Claims Email:
claims@zurichtravelassist.com
Fax: 416-205-4673
Provider Claims Website
Aegis has not provided a website for claims.

For Use With These Policies: Go Ready Pandemic Plus

Customer Service:
855-277-4587
Hours of Operation:

Monday through Friday from 9:00am to 6:00pm ET

Claims Phone:
888-585-9033
Claims Hours of Operation:

Monday through Friday from 7:00am to 8:00pm ET

Mail to:
Administrative Concepts, Inc. c/o Aegis Insurance
c/o Aegis Insurance
P.O. Box 4000
Collegeville, Pennsylvania 19426
Emergency Assistance:
Inside USA 866-245-0380
Outside USA 305-455-0307
Claims Email:
claims@goreadyinsurance.com
Fax: 610-293-9299
Provider Claims Website

Policies Offered by Aegis


Go Ready Trip Cancellation

Policy Description:

A travel insurance plan for U.S. travelers looking for a trip cancellation only plan. This one- benefit plan can be customized to include two optional benefits: Trip Interruption and Cancellation for Any Reason!

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)


Go Ready Choice

Policy Description:

A customizable and comprehensive single-trip travel insurance plan for U.S. travelers looking to avoid overpaying for benefits they do not need, but want to be able to add coverage specific to their situation or trip. Optional benefits include Cancellation for Any Reason, Cancellation for Work Reasons, Increased Medical & Evacuation Limits, Coverage for Sports & Business Equipment, & much more.

This plan meets the travel insurance entry requirements imposed due to 2019 Novel Coronavirus (COVID-19) by several countries. Coverage may be provided if you, a traveling family member, or a traveling companion contract COVID-19 and plan requirements are met. Eligible coverages can include Trip Cancellation prior to your scheduled departure, Trip Interruption, Travel Delay (includes extended accommodations due to mandatory Quarantine), Medical and Dental, and Emergency Assistance and Transportation coverage during your trip. The coverage included herein is valid worldwide. Please contact us if you have specific questions about qualifying for the entry standards for your particular destination.

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)


Go Ready Pandemic Plus

Policy Description:

Please be aware that unless you purchase the Cancel For Any Reason Upgrade that this plan will NOT cover fear of traveling. However, it does provide unique coverage should your travels be disrupted by contracting a pandemic or epidemic virus or disease. This policy provides Trip Cancellation, Trip Interruption, Trip Delay, and Emergency Medical benefits if you are medically diagnosed with the COVID-19 virus or a similar pandemic/epidemic.

For clients that are uncertain what the future holds, we have a Cancel For Any Reason Benefit Upgrade that reimburses an industry-leading 75% of your trip costs. In addition to the pandemic coverage already described, this plan also has comprehensive benefits including Trip Cancellations for typical covered reasons (as described in the policy), Trip Interruptions & Flight Delays, Emergency Medical & Evacuation, Baggage, and much more. Covered cancellation reasons which reimburse 100% of your trip costs include Sickness, Injuries, Weather, Natural Disasters, Terrorism, Strikes, Bankruptcies, Quarantines, and a variety of others.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)

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Verified Customer Reviews

  • 1,092 Reviews Since 2013

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    February 21, 2024
    Marie from RI Verified Squaremouth Customer

    We found them very informative and very helpful. We also asked them to send a paper copy in the mail as we do not do many things on the computer. They were very obliging and we got it fairly promptly.

    We have use your company before , and are always pleased with the suggestions you make for us regarding what insurance company to use.

    Thank you for all of your help and have a blessed day.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    February 16, 2024
    Customer from VA Verified Squaremouth Customer

    No feedback until we get the results from the claim, which involved some medical expense, an expedited return home, and trip interruption. The medical filing, for only a little over three hundred dollars, is incomplete, pending an explanation of benefits from the primary provider, which is a Medicare supplement.

    The Aegis people, as well as the World Travel Plan people, were very supportive during the process of decision-making, and I would give them all a high rating. The main claim, for trip interruption and additional travel expense, was filed over three weeks ago. We were told that we would hear from the insurer within 3 or 4 weeks from the filing date, and have heard nothing as yet.

    Was this review helpful to you?

    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    February 16, 2024
    JC from CA Verified Squaremouth Customer

    We are happy we purchased trip insurance through SquareMouth. Of course, we always hoped we would not need to use it, but unfortunately, we had to file a claim.

    We were on cruise between Australia and New Zealand, and my wife Brenda fell in the bathroom and broke her ankle with 3 fractures.
    After a visit to a local hospital in New Zealand, they put her in a cast and advised that we return to the US for surgery. So we interrupted our trip and flew home early.

    We filed a claim for trip interruption and are awaiting processing. We hope to have a quick resolution.

    Thank you.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

All reviews are from verified Aegis customers.

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