My flight was diverted because of the Brussels attacks, but I wish to stay at my new destination. What coverage is available?

If your flight to Brussels is rerouted and you choose to stay in your new destination rather than continue on to Brussels, Trip Interruption can provide coverage for your prepaid and unused travel expenses in Brussels.

Your policy must include Terrorism coverage and you must meet the requirements for this coverage. No coverage will be provided for any additional expenses incurred in the new destination.

If your flight is diverted, but you do not wish to stay in your new destination, please browse our other FAQ’s for your particular situation:

To determine if your specific policy covers the Brussels terrorist attacks on March 22, 2016, contact your travel insurance provider to understand your coverage and, if necessary, begin the claims process. Contact information for each provider can be found on your certificate, as well as in our Claims information center.

This information is time sensitive and may change as events unfold. Please check back for updated FAQs and provider position statements. Information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available 24/7.


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