About Nationwide Mutual Insurance Company
Nationwide has come a long way since we first started doing business in 1926. As we’ve grown from an automobile insurance company to one of the world’s largest diversified financial services organizations, we’ve focused on one thing: providing the best possible service to our customers.
Our On Your Side promise is our pledge to constantly serve the best interests of our many stakeholders. And Nationwide associates are united in their passion to provide On Your Side service every day.
If you’re taking a vacation, you’ve probably spent a lot of valuable time and money to get it planned. What happens to your investment if your trip is unexpectedly canceled or interrupted due to an injury, illness or other personal emergency?
Your family relies on you to make smart decisions, especially when it comes to traveling. A wise choice is to make sure your leisure travel investments are protected from what can go wrong before and during a trip, such as accidents requiring medical attention, lost baggage and delays. With Travel Insurance from Nationwide, you have affordable, flexible plans that will keep you traveling smart.
3,117
policies sold
0.1%
negative reviews
0.1% (3) negative reviews to sales
Average on Squaremouth is 0.4%
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Contact Information for Nationwide Mutual Insurance Company
877-970-9059
Hours of Operation:
Weekdays: 7:00am - Midnight ET Weekends: 9:00am - 9:00pm ET
888-490-7606
Claims Hours of Operation:
Monday - Wednesday: 08:30am - 05:00pm ET Thursday: 09:30am - 05:00pm ET Friday: 08:30am - 05:00pm ET
P.O. Box 26222
Tampa, Florida 33623
Outside USA 603-328-1937 (collect call)
Customer Reviews for Nationwide Mutual Insurance Company
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Overall Rating 1 out of 5Policy:
EssentialReview Received:
From: B from FL Verified Squaremouth CustomerTerrible customer service. Rude, arrogant. Misleading information provided. Will not use this company again.
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1 out of 2 people found this review helpful -
Overall Rating 4 out of 5Policy:
EssentialReview Received:
From: Leah from PA Verified Squaremouth CustomerOur trip was interrupted due to fires in train stations in France. We’ve submitted pages and pages of evidence, as requested, and are waiting for a reply from Nationwide.
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1 out of 1 people found this review helpful -
Overall Rating 3 out of 5Policy:
EssentialReview Received:
From: Curt from WI Verified Squaremouth CustomerThe travel policy I purchased supposedly had up to $270,000 of evacuation insurance. I was injured in Reykjavik, Iceland, breaking my left femur and shattering my right elbow. The leg was surgically repaired in Iceland and I needed to travel back to the states for elbow surgery.
My surgeon cleared me to fly home in an air ambulance lying down. I found Angel MedFlight to provide this service. Nationwide was contacted, asking them to provide a retainer for $68,900 and they DENIED the request, offering instead a commercial flight in business class with the assistance of two nurses, even though the policy recognized that an air ambulance was an acceptable mode of transportation for evacuation. They also mentioned that I could choose the air ambulance, but I would have to file a claim after the fact to possibly get reimbursed!
This behavior is totally unacceptable! How many people have access to this amount of money under an emergency situation? The reason people buy this type of insurance is to be taken care of hassle free. Nationwide fell flat on their face in this regard.
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8 out of 8 people found this review helpful -
Overall Rating 5 out of 5Policy:
PrimeReview Received:
From: DAVID and GILL from CA Verified Squaremouth CustomerVery professional when I called with questions. No hidden small print exclusions. We did not have a claim but felt we were properly covered for our big family reunion trip.
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1 out of 1 people found this review helpful -
Overall Rating 5 out of 5Policy:
EssentialReview Received:
From: Miriam from NJ Verified Squaremouth CustomerVery good insurance that met our need, a fair price, and happily, we did not need them!
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1 out of 1 people found this review helpful
Policies offered by Nationwide Mutual Insurance Company
Essential
Policy Description:
Nationwide’s Single-Trip Insurance Essential Plan provides travel insurance coverage for events that happen before and during your trip, such as trip cancellation, trip interruption, travel delay, lost luggage and emergency medical needs.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
Prime
Policy Description:
Want to add Cancel for Any Reason (CFAR) coverage? Or to increase your benefit levels for many of the policy coverages – trip cancellation, trip interruption, travel delay, lost/delayed luggage, emergency medical and medical evacuation? Upgrade to the Prime Plan.
Underwritten By: Nationwide Mutual Insurance Company
Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215
AM Best #: 002358
AM Best Rating: A+ (Superior)
Insurance Providers
- APRIL Travel Protection
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- HTH Travel Insurance
- IMG
- iTravelInsured
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners Inc
- Tin Leg
- Tokio Marine HCC Medical Insurance Services
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-ASSIST Worldwide Protection
Additional Information