Why buy from Nationwide Mutual Insurance Company

Nationwide has come a long way since we first started doing business in 1926. As we’ve grown from an automobile insurance company to one of the world’s largest diversified financial services organizations, we’ve focused on one thing: providing the best possible service to our customers.

Our On Your Side promise is our pledge to constantly serve the best interests of our many stakeholders. And Nationwide associates are united in their passion to provide On Your Side service every day.

If you’re taking a vacation, you’ve probably spent a lot of valuable time and money to get it planned. What happens to your investment if your trip is unexpectedly canceled or interrupted due to an injury, illness or other personal emergency?

Your family relies on you to make smart decisions, especially when it comes to traveling. A wise choice is to make sure your leisure travel investments are protected from what can go wrong before and during a trip, such as accidents requiring medical attention, lost baggage and delays.

 With Travel Insurance from Nationwide, you have affordable, flexible plans that will keep you traveling smart.

Nationwide Mutual Insurance Company

Overall Rating 4.16
  • 5 stars
    120
  • 4 stars
    23
  • 3 stars
    19
  • 2 stars
    10
  • 1 star  
    15

10,066
policies sold

0.2%
negative reviews

0.2% (25) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Nationwide Mutual Insurance Company

For Use With These Policies: Essential, Prime

Customer Service:
877-970-9059
Hours of Operation:

Weekdays: 7:00am - Midnight ET
Weekends: 9:00am - 9:00pm ET

Claims Phone:
888-490-7606
Claims Hours of Operation:

Monday - Wednesday: 08:30am - 05:00pm ET
Thursday: 09:30am - 05:00pm ET
Friday: 08:30am - 05:00pm ET

Mail to:
Co-ordinated Benefit Plans, LLC
c/o Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, Florida 33623
Emergency Assistance:
Inside USA 888-878-4757
Outside USA 603-328-1937
Claims Email:
NWTravClaims@cbpinsure.com
Fax: 800-560-6340

For Use With These Policies: Cruise Universal, Cruise Luxury, Cruise Choice

Customer Service:
877-970-9059
Hours of Operation:

Weekdays: 7:00am - Midnight ET
Weekends: 9:00am - 9:00pm ET

Claims Phone:
866-281-0334
Claims Hours of Operation:

Monday - Wednesday: 08:30am - 05:00pm ET
Thursday: 09:30am - 05:00pm ET
Friday: 08:30am - 05:00pm ET

Mail to:
Co-ordinated Benefit Plans, LLC
c/o Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, Florida 33623
Emergency Assistance:
Inside USA 855-258-0333
Outside USA 603-952-2037
Claims Email:
NWTravClaims@cbpinsure.com
Fax: 800-560-6340

Policies Offered by Nationwide Mutual Insurance Company


Essential

Policy Description:

Nationwide’s Single-Trip Insurance Essential Plan provides travel insurance coverage for events that happen before and during your trip, such as trip cancellation, trip interruption, travel delay, lost luggage and emergency medical needs.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Prime

Policy Description:

Want to add Cancel for Any Reason (CFAR) coverage? Or to increase your benefit levels for many of the policy coverages – trip cancellation, trip interruption, travel delay, lost/delayed luggage, emergency medical and medical evacuation? Upgrade to the Prime Plan.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Cruise Universal

Policy Description:

Cruise travel insurance from Nationwide provides coverage for issues unique to cruises, including port of call itinerary changes made by the cruise line before departure, ship-based mechanical breakdowns, delays in arriving to or departing from ports of call, and covered shipboard service disruptions. Plan benefits may vary by state.

The Universal Cruise Plan is designed to meet the needs of many travelers taking shorter and economical cruise vacations.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Cruise Choice

Policy Description:

Cruise travel insurance from Nationwide provides coverage for issues unique to cruises, including port of call itinerary changes made by the cruise line before departure, ship-based mechanical breakdowns, delays in arriving to or departing from ports of call, and covered shipboard service disruptions. Plan benefits may vary by state.

The Choice Cruise Plan is designed for cruisers that want higher levels of coverage, or are taking longer cruises, and want affordable coverage at a great value.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Cruise Luxury

Policy Description:

Cruise travel insurance from Nationwide provides coverage for issues unique to cruises, including port of call itinerary changes made by the cruise line before departure, ship-based mechanical breakdowns, delays in arriving to or departing from ports of call, and covered shipboard service disruptions. Plan benefits may vary by state.

The Luxury Cruise Plan provides the highest level of benefits for the most experienced cruise travelers.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)

Compare All Policies for Nationwide Mutual Insurance Company

Recent Customer Reviews for Nationwide Mutual Insurance Company

Overall Rating 4.16 Out of 5

View all Nationwide Mutual Insurance Company reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 187 Reviews Since 2018

  • Overall Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    April 5, 2020
    Mary from CA Verified Squaremouth Customer

    My trip was postponed. Nationwide allowed me to change the dates with them too. They were courteous and it all went well.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    April 4, 2020
    Leanne from CO Verified Squaremouth Customer

    I contacted customer service by email to ask if I could switch the dates and destination of my policy, as I had to rebook my trip. They responded promptly, asked for more information, but now it's been quite awhile and I haven't heard back from them. I understand they are no doubt quite busy, but that is why I couldn't rate them higher.

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    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    April 3, 2020
    Diana from MD Verified Squaremouth Customer

    Three weeks prior to our trip, we decided to cancel due to COVIS19. The resort and airlines we awesome and provided us with a full refund/credit. That was not the case our travel insurance. I contacted them as well as Nationwide's customer service and the response (these are all third party contractors to Nationwide) was that we had to cancel within 30 days of signing up for the insurance. We cancelled our trip for our health and safety due to the COVID19 out break which I explained to each person that I talked to and they all said that there was nothing that they could do. With this sort of response, I doubt that we will use you in the future.
    Diana Strohecker & Doug Purcell

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    0 out of 0 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    Essential
    Review Received:
    April 3, 2020
    Mary from SC Verified Squaremouth Customer

    Even tough our cruise was cancelled with less than 24 hors notice, it seems there is little or no coverage for hotel, etc.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    March 29, 2020
    Susan from FL Verified Squaremouth Customer

    Our cruise was cancelled due to the Coronavirus pandemic. We received a credit for the cruise. Nationwide is transferring our policy if we take a cruise within 18 mos from time of original purchase. I think this is very fair and I appreciate their flexibility.

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    0 out of 0 people found this review helpful