Sales & Service Data

TOTAL SALES
52,627
Since 2004
MONTHLY SALES
546
Average Monthly Sales Since 2004
REVIEWS
2,670
Since 2004
Overall Rating
4.44 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

52,627
policies sold

0.6%
negative reviews

0.6% (322) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    1594
  • 4 stars
    551
  • 3 stars
    203
  • 2 stars
    42
  • 1 star  
    61
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General Information

CSA Travel Protection Why buy from CSA Travel Protection?

CSA Travel Protection, founded in 1991 and based in San Diego, leads the industry in offering innovative and extensive coverage. Travelers can contact CSA’s 24 Hour Emergency Assistance number to be connected to a network of more than 180,000 service providers through parent company Europ Assistance (EA), a worldwide emergency assistance services company.

CSA Travel Protection
P.O. Box 939057
San Diego, CA 92193-9057
United States
Telephone: 800-348-9505
Fax: 877-300-8670

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Contact Information

Contact by Telephone
Customer Service Number: 800-348-9505
Hours of Operation: Weekdays, 6:00am - 6:00pm PST, Weekends, 6:00am - 3:00pm PST
Claims Filing Number: 800-541-3522
Claims Hours of Operation: Weekdays, 6:00am - 6:00pm PST, Weekends, 6:00am - 3:00pm PST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 877-243-4135 (toll free)
Outside USA 240-330-1529 (collect call)
Contact by Email & Mail
Email: claims@csatravelprotection.com
Fax: 877-300-8670
Mail to:
CSA Travel Protection
P.O. Box 939057
San Diego, California 92193-9057
Provider Claims Website

For use with these policies: Custom

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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