About CSA Travel Protection

CSA Travel Protection, a leader in the industry, has recently been renamed to Generali Global Assistance. They have been a forerunner in innovative and extensive coverage since being founded in 1991. Travelers can contact Generali’s 24 Hour Emergency Assistance number to be connected to a network of more than 180,000 service providers through parent company Europ Assistance (EA), a worldwide emergency assistance services company. Generali will continue to operate out of their current headquarters in San Diego, California.

CSA Travel Protection

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

Read more

Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

Read more

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more