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Why Choose Generali Global Assistance for Travel Insurance
Notable Features- 4.5/5 star rating from Forbes Advisor
- All policies hold at least an AM Best’s Rating of A
- Policies underwritten by Generali U.S. Branch
Generali Global Assistance is one of the biggest, and most trusted, names in travel insurance. Their three core plans cater to travelers of all ages and provide an abundance of valuable benefits to cover the most common traveler concerns. Key benefits included in all Generali plans include Trip Cancellation, Trip Interruption, Travel Delay, Emergency Medical, and Medical Evacuation.
On Squaremouth, you can find Generali Global Assistance’s Standard, Preferred and Premium policies, each offering varying degrees of coverage. In addition to cancellation coverage, all plans offered by Generali offer medical coverage that meets Squaremouth’s recommendations for international travel. They also offer plans with generous delay and baggage benefits for travelers with those concerns.
Generali Global Assistance is consistently among the most popular and highest rated providers on Squaremouth, with only 0.2% of their customers giving the provider negative review. Policyholders rate their experience with customer service highly, including those that went through Generali Global Assistance’s claims process.
This provider summary was written internally by a Squaremouth policy expert.
About Generali Global Assistance
Generali Global Assistance is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, Generali Global Assistance customers will receive the same outstanding customer service and travel insurance plans they have come to expect from the company over the past 25 years. Their Standard, Preferred and Premium plans are built on the diverse needs of today’s travelers.
As part of the Assicurazioni Generali Group—one of the largest insurance companies in the world—Generali Global Assistance prides itself on delivering a simpler, smarter approach to insuring and servicing millions of customers each year. Plans are underwritten by Generali U.S. Branch.
Like many other travel insurance companies, they provide a 24-hour emergency hotline from anywhere in the world to help customers access a global network of physicians and care providers. Customers also receive concierge services for a variety of traveling needs including pet relocation assistance as well as Identity Theft Resolution Services.
Unsure if a travel insurance plan is right for you, but want to take advantage of time-sensitive benefits? Generali Global Assistance offers a 10-day review period in most states and a 30-day review period for residents of Indiana. If you decide the plan doesn’t work for your needs at any time during the review period you can cancel for a full refund, provided you have not left for your trip or filed a claim.
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5 stars
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4 stars
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3 stars362
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2 stars112
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1 star192
17,821
policies sold
1.7%
negative reviews
1.7% (304) negative reviews to sales
Average on Squaremouth is 0.2%
Verified Customer Reviews
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Rating 5 out of 5Policy:
StandardReview Received:
May 4, 2024Myra from NY Verified Squaremouth CustomerQuite literally the easiest people to work with and thoroughly professional! I recommended them to all my family and colleagues and look forward to working with them again!
Response From:
Generali Global Assistance:
Samantha FourezResponse Received:
May 8, 2024Was this review helpful to you?Thanks for your endorsement, Myra! We're grateful for your support and for your choosing us.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
StandardReview Received:
May 2, 2024Katherine from WA Verified Squaremouth CustomerMy experience with Global was very good. The only issue was a computer glitch in their new claim system. It was a little confusing at times but my claim agent was very helpful and helped me get through the process. They settled my claim much faster than I anticipated. It was overall, a good experience.
Response From:
Generali Global Assistance:
Samantha FourezResponse Received:
May 7, 2024Was this review helpful to you?Thanks for sharing your feedback with us, Katherine. We're sorry to hear about your experience with the claim portal, but happy we were able to assist and pay your claim!
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
StandardReview Received:
May 2, 2024Joseph from VT Verified Squaremouth CustomerEasy to purchase and use
Response From:
Generali Global Assistance:
SamanthaResponse Received:
May 2, 2024Was this review helpful to you?Thanks for your review, Joseph! We're grateful for your support and for your choosing us!
0 out of 0 people found this review helpful
All reviews are from Generali Global Assistance customers
Contact Information for Generali Global Assistance
800-874-2442
Hours of Operation:
Everyday, 24 hours per day
800-541-3522
Claims Hours of Operation:
Monday - Friday: 6am - 6pm PT
P.O. Box 939057
San Diego, California 92193-9057
Outside USA 240-330-1529