20,877 Total Sales
Since 2007
1011 Monthly Sales
Average Monthly Sales Since 2007
739 Reviews
Since 2007

Why buy from Global Alert?

Since 1999, clients have traveled with protection from the Global Alert family of products. We are an industry leader in coverage and service.

We are committed to providing fast, fair and friendly claim service. You can file and track your claim online, or speak with an agent over the phone 24 hours a day, 7 days a week. Contact us when it is convenient for you, we are happy to help.

The Travel Insurance Benefits of the Global Alert Travel Plans are Underwritten American Modern Home Insurance Company (NAIC #23469, and in California, doing business as American Modern Insurance Company), a member company of American Modern Insurance Group, under policy form series AMT001.

Global Alert
Overall Customer Ratings

20,877
policies sold

0.4%
negative reviews

0.4% (89) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    438
  • 4 stars
    139
  • 3 stars
    73
  • 2 stars
    23
  • 1 star  
    25

Contact Information for Global Alert

Customer Service:
800-890-6938
Hours of Operation:
Everyday, 24 hours per day
Claims Phone:
877-452-5378
Claims Hours of Operation:
Monday through Thursday, 7:00am - 7:00pm CT, Friday 7:00am - 6:00pm CT, Saturday, 8:00am - 3:00pm CT
Mail to:
Trip Mate, Inc.
9225 Ward Parkway
Kansas City, Missouri 64114
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Claims Email:
customerservice@travelclaimsonline.com
Fax: 816-523-3379
Provider Claims Website

Customer Reviews for Global Alert

Overall Rating 4.33 Out of 5

Policies offered by Global Alert


Essentials

Policy Description:

For the budget-conscious traveler, we offer Global Alert Essentials with economical coverages:

Trip Cancellation
Trip Interruption
Primary Emergency Medical
Pre-Existing Conditions Waiver Available Within 14 Days of Trip Deposit
Travel Delay
Missed Connection
Baggage Loss & Delay
Optional AD&D Coverages

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)


Preferred

Policy Description:

Global Alert Preferred offers increased levels of protection and extensive coverage benefits:

Trip Cancellation
Trip Interruption
Primary Emergency Medical
Pre-Existing Conditions Waiver Available Within 14 Days of Trip Deposit
Travel Delay
Missed Connection
Baggage Loss & Delay
Optional AD&D Coverages

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)


Preferred Plus

Policy Description:

Our most comprehensive program is the Global Alert Preferred plus with the highest levels of coverage and benefits, including:

Trip Cancellation
Trip Interruption
Primary Emergency Medical
Pre-Existing Conditions Waiver Available Within 14 Days of Trip Deposit
Travel Delay
Missed Connection
Baggage Loss & Delay
Optional AD&D Coverages
Trip Cancellation For Any Reason
Optional Renters Collision
Pre-Existing Conditions Waiver Available Until Final Trip Payment

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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