Why buy from INF Visitor Care

INF, founded in 1988, is a travel & travel medical insurance company that offers a suite of in-bound US and out-bound US travel insurance products for students, leisure, and business travelers. INF provides the most innovative international medical products on the market, including the only true pre-existing coverage plan, coverage for all age groups up to 99, true dental & vision coverage for travelers, and telemedicine benefits for care on the go. At INF, we go above and beyond to help our members, from our customer service, to our operations, to our Claims Concierge team, we will always put our members first. With INF, get the coverage you want, and the peace of mind you need.

INF Visitor Care

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Contact Information for INF Visitor Care

Customer Service:
408-540-3601
Hours of Operation:

Monday through Friday from 9:00am to 10:00pm CT

Claims Phone:
888-293-9229
Claims Hours of Operation:

Monday through Friday from 9:00am to 5:00pm ET

Mail to:
Administrative Concepts, Inc. (ACI)
994 Old Eagle School Road, Suite 1005
Wayne, Pennsylvania 19087-1706
Emergency Assistance:
Inside USA 855 327-1414
Outside USA 855 327-1414
Claims Email:
aciclaims@visit-aci.com
Fax: 610-293-9299
Provider Claims Website

Policies Offered by INF Visitor Care


TravelCare Basic

Policy Description:

TravelCare Basic is a fixed benefit international travel medical plan available for Non-US Citizens & US-Expats visiting the USA, Canada, or Mexico. TravelCare Basic provides the best low-cost medical coverage- covering sicknesses with no exclusion and stable pre-existing conditions. TravelCare Basic comes with $0 Telemedicine Copay for care on-the-go, dental & vision coverage, and cashless claims. Enjoy Travel Assistance, Claims Concierge Team, Medical Evacuation, Repatriation, and Accidental Death Benefits- all included at no additional cost.

Underwritten By: ACE American Insurance Company at Philadelphia, Pennsylvania

Underwritten Location: 436 Walnut Street Philadelphia, PA 19106

AM Best #: 002257

AM Best Rating: A++ (Superior)


TravelCare Plus

Policy Description:

TravelCare Plus is the only comprehensive travel medical insurance which full covers pre-existing conditions for Non-US Citizens or US Expats visiting the USA, Canada, or Mexico. TravelCare Plus treats any worsening or acute onset of stable chronic conditions (like blood pressure or diabetes) as a new sickness, and provides coverage for pre-existing conditions. TravelCare Plus covers new sickness, accident, and pre-existing illnesses during travel with no acute onset limitation and no exclusions on what pre-existing condition is covered. TravelCare Plus includes. The plan includes discount Dental & Vision coverage, and $0 Copay Telemedicine. Members can enroll up to 1 day before their departure date. 24/7 Travel Assistance, Claims Concierge Team, Medical Evacuation, Repatriation, and Accidental Death Benefits included.

Underwritten By: ACE American Insurance Company at Philadelphia, Pennsylvania

Underwritten Location: 436 Walnut Street Philadelphia, PA 19106

AM Best #: 002257

AM Best Rating: A++ (Superior)

Compare All Policies for INF Visitor Care

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