Sales & Service Data

TOTAL SALES
10,036
Since 2005
MONTHLY SALES
57
Average Monthly Sales Since 2005
REVIEWS
483
Since 2005
Overall Rating
4.43 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,036
policies sold

0.5%
negative reviews

0.5% (47) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    290
  • 4 stars
    104
  • 3 stars
    42
  • 2 stars
    13
  • 1 stars
    6
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
HCC
4.49/5
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General Information

MH Ross Travel Insurance Services Why buy from MH Ross Travel Insurance Services?

Trip insurance travel protection is brought to you by M.H. Ross Travel Insurance Services. Founded in 1952 by Murray H. Ross, Chairman, we are among the most experienced and stable providers in the industry.

Trip Insurance Travel Protection offers comprehensive coverage including Trip Cancellation, Interruption, Travel Delay, Medical Expense, Medical Evacuation, Air Flight, Baggage and Baggage Delay. Other valuable enhancements include: A 10 day free look at the policy; 24/7 Telephone Emergency Assistance Service; Waiver of Pre-Existing conditions and Financial Insolvency.

MH Ross Travel Insurance Services
9225 Ward Parkway Suite 200
Kansas City, MO 64114
United States
Telephone: 800-423-3632
Fax: 888-424-8731

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 800-423-3632
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 800-423-3632
Claims Hours of Operation: Weekdays, 7:00am - 7:00pm CST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Contact by Email & Mail
Email: customerservice@travelclaimsonline.com
Fax: 888-424-8731
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Provider Claims Website

For use with these products: Asset Plus, Bridge, Complete, Asset

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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