Sales & Service Data

TOTAL SALES
10,459
Since 2005
MONTHLY SALES
72
Average Monthly Sales Since 2005
REVIEWS
496
Since 2005
Overall Rating
4.43 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

10,459
policies sold

0.4%
negative reviews

0.4% (47) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    298
  • 4 stars
    107
  • 3 stars
    44
  • 2 stars
    13
  • 1 stars
    6
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4.53/5
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4.51/5
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General Information

MH Ross Travel Insurance Services Why buy from MH Ross Travel Insurance Services?

Trip insurance travel protection is brought to you by M.H. Ross Travel Insurance Services. Founded in 1952 by Murray H. Ross, Chairman, we are among the most experienced and stable providers in the industry.

Trip Insurance Travel Protection offers comprehensive coverage including Trip Cancellation, Interruption, Travel Delay, Medical Expense, Medical Evacuation, Air Flight, Baggage and Baggage Delay. Other valuable enhancements include: A 10 day free look at the policy; 24/7 Telephone Emergency Assistance Service; Waiver of Pre-Existing conditions and Financial Insolvency.

MH Ross Travel Insurance Services
9225 Ward Parkway Suite 200
Kansas City, MO 64114
United States
Telephone: 800-423-3632
Fax: 888-424-8731

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Contact Information

Contact by Telephone
Customer Service Number: 800-423-3632
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 800-423-3632
Claims Hours of Operation: Weekdays, 7:00am - 7:00pm CST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Contact by Email & Mail
Email: customerservice@travelclaimsonline.com
Fax: 888-424-8731
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Provider Claims Website

For use with these products: Asset Plus, Bridge, Complete, Asset

Multi-Award Winning Customer Service

Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.

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Safe With Our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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