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Travelex Insurance Services is among the highest rated travel insurance providers on the market today. They offer comprehensive policies that offer protection from cancellations, medical emergencies, delays, and other common travel concerns.
All of Travelex’s comprehensive plans include up to 100% Trip Cancellation coverage, at least $15,000 in Emergency Medical coverage, and at least $100,000 in Medical Evacuation coverage. Some policies also feature generous coverage for flight disruptions, with up to $2,000 in Travel Delay coverage and $750 in Missed Connection coverage per person.
Travelex also offers affordable flight specific policies that include benefits that cover specific disruptions that can occur during a traveler’s journey to their destination.
Travelex customers consistently rate their experience with the provider highly, with only 0.1% of customers leaving a negative review. With very few negative reviews and a high customer satisfaction rating, Travelex is one of the highest rated providers found on Squaremouth.
This provider summary was written internally by a Squaremouth policy expert.
Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!
Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.
Dream. Explore, Travel On.
The insurance person that I spoke to was wonderful. I told him when I wanted it, and they clearly gave me options of which I took one.!
She was very clear and concise. She made it very easy and actually deserves a raise for being so good at what she does!
This is the second time that I have had a trip interruption situation and had to file a claim with Travelex. Both times, my claim was handled quickly, and I recouped the amount I requested. Their service is really 5 Star.
They are not the lowest cost insurance, but it is worth the small amount extra to get insurance that pays when necessary.
I suggest: Notify Travelex via email as soon as your problem occurs. Keep all your receipts, of course. If the only thing you have to prove your claim is messages to your phone, keep screen saves. Keep boarding passes to prove your flight changed. Print your VISA bill and highlight charges. They will need records, but they accept the sort of things I just mentioned.
Related to a different trip, I contacted Travelex and another company with questions before choosing my policy. I asked them what would be paid if I had to cancel a cruise that I planned to purchase with vouchers plus cash. Travelex clearly explained what would be paid and also what documentation I would need. The other company did not explain what documentation I would need. Knowing that ahead of time is very important.
My Travelex claim is in the process
E mail communication has been good
I have been assigned a claim agent and after returning home have left a message but awaiting to hear from her.
I need to clarify a few aspects of my claim as my wife who fell and broke her hip needing hip replacement surgery and lots of alteration of travel plans , cancellations etc. Please call me at 267-278-1054 - in EST - Thanks
Review Updated: 04/19/2024
Courteous, informative and rather quick service
Documents receipts acknowledged well and online follow up was easy
Already recommended your policy to friends👍
Thank you for taking the time to post on Squaremouth.com. Travelex Insurance Services, Inc. (“Travelex”), we make every effort to review all concerns.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex does not make claim determinations. We have contacted BHSIC and have been advised that the claim examiner requested proof of payment for the expense incurred.
Documentation was received on 3/16/2024 and is in the que to be reviewed, the claim examiner is going to reach out to answer any questions you might have and let you know your documentation was received and will be reviewed.
It is important to remember that insurance is highly regulated, and documentation is required, for any claim.
We hope that this claim status update helps.
Sincerely,
Travelex Insurance Services, Inc.
All reviews are from Travelex customers
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