Detour Insurance
Overall Rating 4.53 out of 5
Overall Rating 4.53 out of 5 61 Reviews Since November 2023

  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    April 22, 2024
    Frederick from PA Verified Squaremouth Customer

    Your staff is very knowledgeable and helpful.

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  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    April 20, 2024
    Carolyn from CO Verified Squaremouth Customer

    The policy was easy to select and purchase.
    We had a two day weather delay on our return home and the claim for expenses was handled quickly and fairly. I would purchase from this company again.

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  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    April 17, 2024
    Ray from NJ Verified Squaremouth Customer

    Experience was good. No problems. Made one call for clarification and was assured our coverage was appropriate. I plan on using next trip and would recommend.

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  • Rating 4 out of 5
    Policy:
    @the edge
    Review Received:
    April 7, 2024
    Sandra from MI Verified Squaremouth Customer

    All I really wanted was to purchase health insurance for my trip because I am on Medicare and they don't cover overseas medical expenses.
    However, I was not able to do so. I would strongly suggest that you make this an option for other travelers. I did not have a need for all of the additional insurance that was provided with this policy.

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  • Rating 4 out of 5
    Policy:
    @the edge
    Review Received:
    April 6, 2024
    Allan from MN Verified Squaremouth Customer

    So far there has been no claim made - it will take time to get the paperwork from the hospital. I was told I have up to 1 year to get this approved so until I am healthy this will have to wait. But DeTour Insurance seemed willing to help with this claim

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  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    April 5, 2024
    Valerie from CT Verified Squaremouth Customer

    I had received courteous and speedy responses to my application prior to my trip. Because of unexpected illness the day of my departure I had to cancel this flight/trip. I'm have contacted Detour and received the same attentive responses by helping me with the necessary paperwork . I will now wait prayerfully for my refund ……… So far I would recommend Detour to others.

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  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    April 3, 2024
    Venita from TX Verified Squaremouth Customer

    The ease & prompt respobse of subsequent communication to correct a date of return was fast & easy. Would recommend .

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  • Rating 5 out of 5
    Policy:
    @the edge plus
    Review Received:
    April 3, 2024
    Joseph from MA Verified Squaremouth Customer

    The claims process was straightforward and pretty quick.

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  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    March 31, 2024
    Haiti Ag Innovations from FL Verified Squaremouth Customer

    I like quick response from the team

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  • Rating 5 out of 5
    Policy:
    @the edge
    Review Received:
    March 31, 2024
    Scott from OK Verified Squaremouth Customer

    Customer service was great. They were friendly, knowledgeable and helpful. Great customer service experience!

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    1 out of 1 people found this review helpful