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Rating 1 out of 5Policy:
@the edgeReview Received:
March 30, 2024Scott from SC Verified Squaremouth CustomerWas this review helpful to you?We had to cancel our trip due my wife having a heart attack. I submitted all documents as requested, and haven't heard a word from the company.
2 out of 2 people found this review helpful -
Rating 3 out of 5Policy:
@the edge plusReview Received:
March 28, 2024Charles from TX Verified Squaremouth CustomerWas this review helpful to you?I purchased but i did not use insurance because it was not necessary
0 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
March 27, 2024Rodolfo from DE Verified Squaremouth CustomerClaim was processed and resolved quickly online.
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 12, 2024Theresa from NJ Verified Squaremouth CustomerWas this review helpful to you?Since I just filed my claim, I wouldn't be able to comment on the results of that claim. Although, I did receive an email acknowledging my claim was received. Hoping for a positive result and quick settlement.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 10, 2024Jeanne from FL Verified Squaremouth CustomerI spoke to a representative from Detour a few days ago. She said “The check is in the mail.” I haven’t received it yet. Stay tuned!
Dealing with Detour was a pleasant experience. Their staff was very knowledgeable and helpful.Response From:
Detour Insurance:
DetourResponse Received:
March 11, 2024Was this review helpful to you?Hi Jeanne,
Thanks so much for taking time to share your pleasant experience. We are happy to help!
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
March 3, 2024Richard from FL Verified Squaremouth CustomerMy claim was appropriately handled in a timely manner. After I submitted the additional documentation requested the process was completed quickly and I was fully reimbursed for my trip.
Was this review helpful to you?
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 1, 2024Cheryl from KY Verified Squaremouth CustomerVery prompt in processing claim submitted. Very short turn around time for refund on trip.
Response From:
Detour Insurance:
DetourResponse Received:
March 4, 2024Was this review helpful to you?Hi Cheryl,
We are happy to hear that you experienced an efficient claim process. Thanks for taking time to share your positive feedback and satisfaction. We appreciate it!
15 out of 15 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 1, 2024Kathleen from CO Verified Squaremouth CustomerEveryone was most helpful and was easy to understand the policy I chose.
Response From:
Detour Insurance:
DetourResponse Received:
March 1, 2024Was this review helpful to you?Hi Kathleen,
Wonderful to hear it was a smooth process for you! We are always happy to help. Thanks for sharing your feedback.
7 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
February 28, 2024Karen from IN Verified Squaremouth CustomerVery efficient. Representative was very thorough when asking details of my trip in order to provide me with the best product.. I have used your company for other trips and will continue as well as recommend to other travelers.
Response From:
Detour Insurance:
DetourResponse Received:
February 29, 2024Was this review helpful to you?Hi Karen,
We are pleased to hear of your positive experience with Detour. Thanks for making time to share your review and recommendation!
6 out of 7 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
February 28, 2024RD from MA Verified Squaremouth CustomerOverall a very positive experience and seamless.
Response From:
Detour Insurance:
DetourResponse Received:
February 29, 2024Was this review helpful to you?Hi Ravin,
So great to hear of your positive experience with Detour. We appreciate your feedback.
4 out of 5 people found this review helpful
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