Can I cancel my upcoming trip because of an earthquake?

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Short Answer

You may be covered to cancel your trip due to the earthquake, as long as you had a policy in place before the earthquake occurred and you meet your policy’s cancellation requirements.

More Detail

To be eligible for cancellation coverage due to an earthquake, your policy must include Hurricane & Weather coverage  and must have been purchased before the earthquake occurred in order to provide coverage for that earthquake.

Policies list specific covered reasons that trigger cancellation coverage due to an earthquake. Typically, the earthquake must affect your trip in one of the following ways:

  • Damage at your destination or home that makes your accommodations uninhabitable
  • Delay of your common carrier, such as your airline or cruise line, that lasts longer than 12-48 hours
  • Mandatory evacuation of your destination that lasts longer than half your trip

Refer to your policy certificate for specific information about your coverage or contact your provider to begin the claims process.

This information is time-sensitive and may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available 24/7 and are delighted to help.

Notes to editors

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