TIS Response to Ash-Related Delays and Cancellations
According to National Air Traffic Services (NATS), volcanic ash emitting from the volcano under the Eyjafjallajokull glacier in Iceland has caused a significant number of flight cancellations and travel delays across Europe. More than one-quarter of all air space in the area is closed. The travel insurance and assistance services plans available through TIS include coverage for this unforeseen event. The plan must have been purchased before Tuesday, April 13, 2010 for coverage to be in effect. Coverage available in these plans includes trip cancellation, interruption and delay in the event of inclement weather.
Policyholders affected by ash-related delays can also receive emergency travel assistance for things such as flight and hotel booking, wire transfers, message relay and more by calling 1-866- 346-1803, or from outside the US 715-342-3541 (collect) . Assistance representative have access to up-to-date information regarding airline schedules and airport closures. They can help insured passengers make alternate travel arrangements.