Travel insurance carriers release position statements when current events affect coverage. The following is a position statement from Travel Insured International on the volcanic eruption in Iceland.
Travel Insured International, East Hartford, CT – April 15, 2010
Volcanic Eruption in Southern Iceland
Currently Airports in the UK and the Scandinavian countries are closed due to the clouds of volcanic ash resulting from the eruptions in Iceland. At this time it is not clear when the airports will reopen because of the ongoing eruptions. The airport closings are a safety measure to prevent potentially severe or fatal damage to aircraft caused by the ash.
As of Thursday April 15, 2010 this volcanic eruption is not longer unforeseen. For policies purchased on or after April 15, 2010 there is no coverage. Travel Insured considers this event to be adverse or inclement weather. Certain Travel Insured plans offer benefits for some effects of adverse weather. Customers are strongly encouraged to read their Certificate of Insurance or Insurance Policy for details regarding their available coverage.
Travel Insured offers all of our customers’ immediate access to our Assistance Services for emergency travel arrangement and concierge service. Call toll free in the continental U.S. 1‐800‐494‐9907 or collect 1‐603‐328‐1707 for assistance with alternate travel arrangements or any of our other personal assistance needs.
Travel Insured is closely monitoring the situation. We advise our customers to change/adjust their travel schedules as best they can. Airlines are generally refunding the cost of tickets that cannot be used, or will rebook flights when possible. Some hotels and tour operators will refund their fees if the customer is unable to travel to their destination. The airport situation may change quickly, so please continue to check with your airline.