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Realized that a name on the policy did not match air reservation so requested a change ! Customer service
I have always used Squaremouth to help me locate the best travel insurance company. In reviewing the different policies, Cat 70 had the best benefits for the least amount of money.I became ill while on my trip and thought I may have to return home earlier than expected. I was able to locate their 24 hour service center without any problems. They immediately set me up with a local physician to see me in my hotel room. The physician even called me to set up an appointment. My condition improved so I did not need his service. I was very happy to find out how easy their 24 hour service was to contact and how rapid their response was in case I would have required their service. I would definitely recommend Squaremouth to help one locate the best travel insurance company. And I would definitely recommend and use Cat 70 again in future travels.
I was told by 3 Squaremouth employees that the policy I purchased allowed increases in coverage after the original purchase. Cat 70 said that wasn't true. Not sure why Squaremouth didn't fully understand the terms of the policy I purchased. I had to purchase a second policy from Seven Corners to cover the full cost of our trip.
We are sorry to hear about your experience with CAT70 travel insurance. The Squaremouth agent was correct, you can increase your trip cost. This was an administrative error by one of our customer service agents and we truly apologize for this. Corrective measures have been put in place.
This plan includes comprehensive coverage for Trip Cancellation, Trip Interruption, Trip Delay, Medical expenses and more. Policy is available in all 50 states plus the District of Columbia.
Underwritten By: Starr Indemnity & Liability Company
Underwritten Location: 399 Park Avenue, 8th Floor, New York, NY 10016
AM Best #: 013853
AM Best Rating: A (Excellent)
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