Why buy from Cat 70

Cat 70 understands that no two trips are the same. Designed by the travel insurance industry experts at Squaremouth, Cat 70 offers comprehensive coverage for all types of travelers.

Cat 70’s Travel Plan offers a wide range of benefits for travelers with specific needs, such as high Medical coverage and Trip Cancellation benefits plus Travel and Baggage Delay, and personal item loss.

All Cat 70 products are underwritten by Starr Indemnity & Liability Company, a Texas corporation (NAIC Company Code: 38318: TX license number: 93542) with its main offices in New York City. Starr has an A.M. Best Company rating of A (Excellent). Starr is one of the largest and fastest-growing insurance companies in the world, delivering unparalleled service and expert underwriting.

Cat 70

Overall Rating 4.03
  • 5 stars
    10
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    2
  • 3 stars
    1
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    1
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    2

818
policies sold

0.4%
negative reviews

0.4% (3) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Cat 70

Customer Service:
866-477-6741
Hours of Operation:

Weekdays, 7:00am - 10:00pm EST

Claims Phone:
866-477-6741
Claims Hours of Operation:

Weekdays, 9:00am - 5:00pm CST

Mail to:
HSR Plaza II
4100 Medical Parkway
Carrollton, Texas 75007
Emergency Assistance:
Inside USA 866-477-6741
Outside USA 786-838-0757
Claims Email:
StarrTravelClaims@hsri.com
Fax: 972-512-5820
Provider Claims Website

Policies Offered by Cat 70


Travel Plan

Policy Description:

This plan includes comprehensive coverage for Trip Cancellation, Trip Interruption, Trip Delay, Medical expenses and more. Policy is available in all 50 states plus the District of Columbia.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)

Compare All Policies for Cat 70

Recent Customer Reviews for Cat 70

Overall Rating 4.03 Out of 5

View all Cat 70 reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 16 Reviews Since 2017

  • Overall Rating 1 out of 5
    Policy:
    Travel Plan
    Review Received:
    March 31, 2020
    dorothy from WA Verified Squaremouth Customer

    Only time I could reach Customer Service was on my first call ....looking for info on how to file a claim. Talked to 2 different people. Second one said she was e-mailing forms for both me and my husband. He had the health incident that required us to cancel trip and file a claim. Both forms were the same. Called about 10 more times and left 2 messages. No one every answered the phones or returned call. I had questions on completing the form, but received no help as no one ever answered the phone. Finally I put thing together the best I could....I am 78. About 3 weeks later we received a check for the amount we applied for.

    Since the customer service was so bad ....We will never use Squaremouth again

    Response From:
    Cat 70
    Cat 70:
    Michael
    Response Received:
    March 31, 2020

    Due to the circumstances with Covid-19 the call volume was extremely high. We are glad to hear that your claim was resolved satisfactorily and in a timely manner.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    November 20, 2019
    Ken from AZ Verified Squaremouth Customer

    My wife was diagnosed with a serious heart condition requiring a surgical procedure which rendered her incapable of making the trip. While there was
    some significant paperwork to complete and a surgeon's statement required, our claim was processed and the payment made in less than a month. I don't know if our experience is typical or not but I am very satisfied with our experience.

    Was this review helpful to you?

    5 out of 5 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Travel Plan
    Review Received:
    October 18, 2019
    carol from CA Verified Squaremouth Customer

    My husband dislocated his shoulder while in Morocco and had to stay overnight at a clinic. We are still waiting for them to acknowledge the claim. We do have a case number. They said it should take about 5 days from when they received the claim. Hopefully we will have a good experience and they will acknowledge our claim by Monday.

    Review Updated: 11/06/2019

    This is an update to my last review. My husband had dislocated his shoulder in Morocco and was overnight in the hospital clinic. I am happy to report after sending in the paperwork for the claim we were fully reimbursed And in a timely manner.

    Was this review helpful to you?

    9 out of 9 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    October 8, 2019
    Raymond from MN Verified Squaremouth Customer

    The customer service reps are good at explaining things. Very easy process to nail down exactly what we need and how to get it. Lots of GOOD documentation comes to us by email, with good instructions on what to do if we actually NEED help when overseas. Will for sure keep using it as long as we keep traveling. The whole POINT is, You Just Never Know ... best to be prepared, and compared to the rest of the cost of the trip, the insurance is really cheap.

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    0 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    September 28, 2019
    Susie from CA Verified Squaremouth Customer

    I called your customer service line to help me pick out the best insurance policy for my trip. They were extremely helpful and kind and full of great suggestions for myself. This is the third year I have purchased travel insurance from Square mouth and will continue to do so. It is great search engine

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    0 out of 2 people found this review helpful