About Cat 70 - Provider Information

490 Total Sales

42 Monthly Sales

6 Reviews

About Cat 70

Cat 70 understands that no two trips are the same. Designed by the travel insurance industry experts at Squaremouth, Cat 70 offers comprehensive coverage for all types of travelers.

Cat 70’s Travel Plan offers a wide range of benefits for travelers with specific needs, such as high Medical coverage and Trip Cancellation benefits plus Travel and Baggage Delay, and personal item loss.

All Cat 70 products are underwritten by Starr Indemnity & Liability Company, a Texas corporation (NAIC Company Code: 38318: TX license number: 93542) with its main offices in New York City. Starr has an A.M. Best Company rating of A (Excellent). Starr is one of the largest and fastest-growing insurance companies in the world, delivering unparalleled service and expert underwriting.

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Overall Customer Ratings

490
policies sold

0.2%
negative reviews

0.2% (1) negative reviews to sales
Average on Squaremouth is 0.4%

5 stars

5
4 stars

0
3 stars

0
2 stars

0
1 star

1

Contact Information for Cat 70

Customer Service:
866-477-6741
Hours of Operation:
Weekdays, 7:00am - 10:00pm EST

Claims Phone:
866-477-6741
Claims Hours of Operation:
Weekdays, 9:00am - 5:00pm CST

Mail to:

HSR Plaza II

4100 Medical Parkway
Carrollton, Texas 75007

Emergency Assistance

24 Hour Emergency Assistance Numbers:

Inside USA 866-477-6741 (toll free)
Outside USA 786-838-0757 (collect call)

Claims Email:
StarrTravelClaims@hsri.com
Fax: 972-512-5820

Provider Claims Website

www.starrassist.com/Claims

Recent Customer Reviews for Cat 70

Overall Rating 4.33 Out of 5

View all Cat 70 reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

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Overall Rating 5 out of 5

Policy:
Travel Plan

Review Received:
April 13, 2019

From: Thomas from VA Verified Squaremouth Customer

Good piece of mind to have full travel insurance.

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0 out of 0 people found this review helpful

Overall Rating 5 out of 5

Policy:
Travel Plan

Review Received:
October 19, 2018

From: Stephen from TN Verified Squaremouth Customer

Realized that a name on the policy did not match air reservation so requested a change ! Customer service
very helpful.

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5 out of 5 people found this review helpful

Overall Rating 5 out of 5

Policy:
Travel Plan

Review Received:
August 7, 2018

From: Sue M from WA Verified Squaremouth Customer

I have always used Squaremouth to help me locate the best travel insurance company. In reviewing the different policies, Cat 70 had the best benefits for the least amount of money.I became ill while on my trip and thought I may have to return home earlier than expected. I was able to locate their 24 hour service center without any problems. They immediately set me up with a local physician to see me in my hotel room. The physician even called me to set up an appointment. My condition improved so I did not need his service. I was very happy to find out how easy their 24 hour service was to contact and how rapid their response was in case I would have required their service. I would definitely recommend Squaremouth to help one locate the best travel insurance company. And I would definitely recommend and use Cat 70 again in future travels.

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16 out of 16 people found this review helpful

Overall Rating 1 out of 5

Policy:
Travel Plan

Review Received:
May 25, 2018

From: Linda from CA Verified Squaremouth Customer

I was told by 3 Squaremouth employees that the policy I purchased allowed increases in coverage after the original purchase. Cat 70 said that wasn't true. Not sure why Squaremouth didn't fully understand the terms of the policy I purchased. I had to purchase a second policy from Seven Corners to cover the full cost of our trip.

Response From:
Cat 70

Cat 70:
The Cat70 Team

Response Received:
May 30, 2018

We are sorry to hear about your experience with CAT70 travel insurance. The Squaremouth agent was correct, you can increase your trip cost. This was an administrative error by one of our customer service agents and we truly apologize for this. Corrective measures have been put in place.

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19 out of 26 people found this review helpful

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Policies offered by Cat 70

Travel Plan

Policy Description:

This plan includes comprehensive coverage for Trip Cancellation, Trip Interruption, Trip Delay, Medical expenses and more. Policy is available in all 50 states plus the District of Columbia.

Underwritten By: Starr Indemnity & Liability Company

Underwritten Location: 399 Park Avenue, 2nd Floor, New York, NY 10016

AM Best #: 013853

AM Best Rating: A (Excellent)

Policy Detail

Compare all policies for Cat 70

Insurance Providers

AXA Assistance USA

Azimuth Risk Solutions, LLC

Dogtag

Generali Global Assistance

HTH Travel Insurance

Seven Corners Inc

Tin Leg

Trawick International

TripAssure

Additional Information

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.