Sales & Service Data

TOTAL SALES
411
Since 2017
MONTHLY SALES
39
Average Monthly Sales Since 2017
REVIEWS
6
Since 2017
Overall Rating
4.33 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim is not yet rated
Overall Rating

411
policies sold

0.2%
negative reviews

0.2% (1) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    5
  • 4 stars
    0
  • 3 stars
    0
  • 2 stars
    0
  • 1 star  
    1
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Cat 70 All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    From: Verified Squaremouth Customer

    Good piece of mind to have full travel insurance.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    From: Verified Squaremouth Customer

    Realized that a name on the policy did not match air reservation so requested a change ! Customer service
    very helpful.

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    5 out of 5 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel Plan
    Review Received:
    From: Verified Squaremouth Customer

    I have always used Squaremouth to help me locate the best travel insurance company. In reviewing the different policies, Cat 70 had the best benefits for the least amount of money.I became ill while on my trip and thought I may have to return home earlier than expected. I was able to locate their 24 hour service center without any problems. They immediately set me up with a local physician to see me in my hotel room. The physician even called me to set up an appointment. My condition improved so I did not need his service. I was very happy to find out how easy their 24 hour service was to contact and how rapid their response was in case I would have required their service. I would definitely recommend Squaremouth to help one locate the best travel insurance company. And I would definitely recommend and use Cat 70 again in future travels.

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    14 out of 14 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Travel Plan
    Review Received:
    From: Verified Squaremouth Customer

    I was told by 3 Squaremouth employees that the policy I purchased allowed increases in coverage after the original purchase. Cat 70 said that wasn't true. Not sure why Squaremouth didn't fully understand the terms of the policy I purchased. I had to purchase a second policy from Seven Corners to cover the full cost of our trip.

    Response From:
    Cat 70
    Cat 70:
    The Cat70 Team
    Response Received:

    We are sorry to hear about your experience with CAT70 travel insurance. The Squaremouth agent was correct, you can increase your trip cost. This was an administrative error by one of our customer service agents and we truly apologize for this. Corrective measures have been put in place.

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    18 out of 24 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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