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I got reimbursement, but had to provide every possible piece of documentation and then some.
wish I could have canceled due to the COVID; i learned my lesson and will not be a customer again
Mark, If you have received a full refund for the trip that the supplier cancelled, you may be able to get a refund of the insurance premium, but we show that you moved the insurance to a new trip at a later date. Please contact firstname.lastname@example.org for details.
Do not use this insurance provider You can not get a claim paid, just excusesWas this review helpful to you?
not yet resolved but pandemic may be complicating...my claim was due to family member being hospitalized. Hope for resolution soon
I won’t be filing a claim this time because I already got back all my money from original sources except $30.
However, I got very sick on my last trip a few months ago, and Dogtag was great.
I was very worried that I had already seen the doctor in that country and didn’t know a form needed to be filled out, even though I had the doctors notes, and was about to get on a plane home.
I was told by Dogtag if my doctor at home filled out the form after examining me and corroborated the first doctors information that would be ok.
They required quite a lot of other info too to pay my claim but once I provided it all they paid it very quickly.
I had gotten travel insurance with them many times before that and had never used it until then.
I was exceptionally pleased with how it was handled and will use them in the future.