Sales & Service Data

TOTAL SALES
641
Since February 2019
MONTHLY SALES
77
Average Monthly Sales Since February 2019
REVIEWS
11
Since February 2019
Overall Rating
4.27 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip is not yet rated
  • Customer Service During Claim
Overall Rating

641
policies sold

0.2%
negative reviews

0.2% (1) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    7
  • 4 stars
    2
  • 3 stars
    1
  • 2 stars
    0
  • 1 star  
    1
Top Providers
Tin Leg
4.6/5
Arch RoamRight
4.52/5
HTH Travel Insurance
4.45/5

Dogtag All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

  • Sort/Filter

  • Overall Rating 5 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    So far my experience has been positive, however, my claim is still being reviewed and I'm holding my judgement until that has been finalized.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Extreme
    Review Received:
    From: Verified Squaremouth Customer

    Easy to compare policies and reasonable quotes!

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 1 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    I've never purchased trip insurance before because I assumed it would be a complete pain trying to file a claim and actually get compensated when doing so. I was 100% correct; a nightmare from the jump.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    Great customer service! Agent was available to answer calls and responded to email inquiries within the day. Was recommended by my travel agent. Once travel insurance was purchased and approved, details was forwarded by him to my travel agent and was immediately reflected on my travel documents. Highly recommended to anyone needing travel insurance.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Extreme
    Review Received:
    From: Verified Squaremouth Customer

    Megan Moncrief is the best!

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    You were great

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Extreme
    Review Received:
    From: Verified Squaremouth Customer

    I sent the info 2 weeks ago and still haven’t heard back from you. Please get back to me about this. Thank you.

    Was this review helpful to you?

    3 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    Reassuring to have the policy and glad we didn't have to use it during our trip. Good to know there's this type of coverage for future trips.

    Was this review helpful to you?

    1 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Extreme Plus
    Review Received:
    From: Verified Squaremouth Customer

    My policy did not include some important features so they kindly gave me a refund. All good.

    Was this review helpful to you?

    9 out of 22 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

Read more

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

Read more

$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

Read more

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more