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So far my experience has been positive, however, my claim is still being reviewed and I'm holding my judgement until that has been finalized.
Review Updated: 01/02/2020
My claim was handled quickly and with professionalism. I would highly recommend this travel insurance company - they made me feel much better about an unfortunate occurrence on my vacation.
Easy to compare policies and reasonable quotes!
I've never purchased trip insurance before because I assumed it would be a complete pain trying to file a claim and actually get compensated when doing so. I was 100% correct; a nightmare from the jump.
Great customer service! Agent was available to answer calls and responded to email inquiries within the day. Was recommended by my travel agent. Once travel insurance was purchased and approved, details was forwarded by him to my travel agent and was immediately reflected on my travel documents. Highly recommended to anyone needing travel insurance.
Megan Moncrief is the best!
You were great
I sent the info 2 weeks ago and still haven’t heard back from you. Please get back to me about this. Thank you.
Reassuring to have the policy and glad we didn't have to use it during our trip. Good to know there's this type of coverage for future trips.
My policy did not include some important features so they kindly gave me a refund. All good.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more