Sales & Service Data

TOTAL SALES
23,669
Since 2004
MONTHLY SALES
210
Average Monthly Sales Since 2004
REVIEWS
1,026
Since 2004
Overall Rating
4.4 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

23,669
policies sold

0.5%
negative reviews

0.5% (128) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    602
  • 4 stars
    212
  • 3 stars
    84
  • 2 stars
    21
  • 1 stars
    28
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
InsureandGo USA
4.51/5
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General Information

TravelSafe Why buy from TravelSafe?

The fact is, even the best planned vacations can be impacted by the unexpected, putting your vacation investment at risk. Travel delays, lost baggage or unexpected illness or injury can cost you more than just your vacation. It also can cost a lot of extra dollars you had not planned on spending. TravelSafe Insurance can insure your vacation, and more importantly, provide the peace of mind you deserve.

TravelSafe includes benefits for Trip Cancellation, Trip Interruption and Travel Delay, Medical Expenses, Emergency Medical Evacuation and Repatriation, Baggage Delay and more. We also provide a 24-Hour Worldwide Telephone Assistance Service to help you in the event of an emergency.

TravelSafe
40 Commerce Drive P.O. Box 7050
Wyomissing, PA 19610-6050
United States
Telephone: 888-885-7233
Fax: 800-303-6015

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 888-885-7233
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 888-411-5378
Claims Hours of Operation: Monday through Thursday, 7:00am - 7:00pm CST, Friday 7:00am - 6:00pm CST, Saturday, 8:00am - 3:00pm CST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Contact by Email & Mail
Email: customerservice@travelclaimsonline.com
Fax: 816-523-3379
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Provider Claims Website

For use with these products: Basic, Classic, Classic Plus

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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