Sales & Service Data

TOTAL SALES
28,379
Since 2004
MONTHLY SALES
396
Average Monthly Sales Since 2004
REVIEWS
1,140
Since 2004
Overall Rating
4.36 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

28,379
policies sold

0.5%
negative reviews

0.5% (144) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    662
  • 4 stars
    242
  • 3 stars
    92
  • 2 stars
    30
  • 1 star  
    35
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General Information

TravelSafe Why buy from TravelSafe?

The fact is, even the best planned vacations can be impacted by the unexpected, putting your vacation investment at risk. Travel delays, lost baggage or unexpected illness or injury can cost you more than just your vacation. It also can cost a lot of extra dollars you had not planned on spending. TravelSafe Insurance can insure your vacation, and more importantly, provide the peace of mind you deserve.

TravelSafe includes benefits for Trip Cancellation, Trip Interruption and Travel Delay, Medical Expenses, Emergency Medical Evacuation and Repatriation, Baggage Delay and more. We also provide a 24-Hour Worldwide Telephone Assistance Service to help you in the event of an emergency.

TravelSafe
40 Commerce Drive P.O. Box 7050
Wyomissing, PA 19610-6050
United States
Telephone: 888-885-7233
Fax: 800-303-6015

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Contact Information

Contact by Telephone
Customer Service Number: 888-885-7233
Hours of Operation: Everyday, 24 hours per day
Claims Filing Number: 888-411-5378
Claims Hours of Operation: Monday through Thursday, 7:00am - 7:00pm CST, Friday 7:00am - 6:00pm CST, Saturday, 8:00am - 3:00pm CST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Contact by Email & Mail
Email: customerservice@travelclaimsonline.com
Fax: 816-523-3379
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Provider Claims Website

For use with these products: Basic, Classic, Classic Plus

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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