Why buy from TravelSafe

TravelSafe Insurance is the United State’s last privately owned travel insurance company. It’s designed for people who love to travel. Whether you travel domestic or abroad, we’ll help you cover your trip and protect you once you’re there.

TravelSafe

Overall Rating 4.34
  • 5 stars
    804
  • 4 stars
    299
  • 3 stars
    114
  • 2 stars
    38
  • 1 star  
    50

39,452
policies sold

0.2%
negative reviews

0.2% (88) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for TravelSafe

For Use With These Policies: Basic, Classic

Customer Service:
888-885-7233
Hours of Operation:

Monday through Friday, 8:30am - 5:00pm ET

Claims Phone:
800-461-6920
Claims Hours of Operation:

Monday through Friday, 8:00am - 8:00pm ET

Mail to:
Seven Corners. Inc.
c/o TravelSafe Claims
303 Congressional Blvd
Carmel, Indiana 46032
Emergency Assistance:
Inside USA 800-461-6920
Outside USA 317-818-2809
Claims Email:
ts.claims@sevencorners.com
Fax: 317-575-2256
Provider Claims Website

For Use With These Policies: Classic Plus

Customer Service:
888-885-7233
Hours of Operation:

Everyday, 8am – 5pm ET

Claims Phone:
888-411-5378
Claims Hours of Operation:

Monday through Thursday, 7:00am - 7:00pm CT, Friday 7:00am - 6:00pm CT, Saturday, 8:00am - 3:00pm CT

Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Emergency Assistance:
Inside USA 800-555-9095
Outside USA 603-894-4710
Claims Email:
customerservice@travelclaimsonline.com
Fax: 816-523-3379
Provider Claims Website

Policies Offered by TravelSafe


Basic

Policy Description:

The best plan, for those who want just the Basics of Trip Protection.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


Classic

Policy Description:

Classic is TravelSafe’s most popular plan and includes higher limits on all of the important benefits to expand your coverage.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


Classic Plus

Policy Description:

Our travel insurance plan that includes our Cancel For Any Reason benefit. For individuals and families, the TravelSafe Classic Plus offers comprehensive coverage at an excellent value, plus a 24-hour emergency assistance number available from anywhere in the world.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)

Compare All Policies for TravelSafe

Recent Customer Reviews for TravelSafe

Overall Rating 4.34 Out of 5

View all TravelSafe reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 1,384 Reviews Since 2004

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    July 5, 2020
    Susan from CA Verified Squaremouth Customer

    We had insured a trip to the United Kingdom with TravelSafe for the end of May through early June 2020. Due to the corona virus lockdown and restriction on travel, we were unable to make this trip. We contacted TravelSafe for a refund on our insurance policy. TravelSafe was very professional in handling this issue, providing all their customers with the options available and following through with our claim to make sure we got our refund. The next time we travel, we will definitely use TravelSafe for our insurance. Highly recommend them!

    Was this review helpful to you?

    8 out of 8 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Classic
    Review Received:
    April 24, 2020
    Timson from CO Verified Squaremouth Customer

    With the coronavirus situation, I was uneasy about my insurance claim and whether I would actually get paid. I was paid for my
    claim and I didn't have to fight about. I purchase the "cancel for any reason" rider and it definitely paid off. I was having no success
    with Lufthansa Airlines regarding my pandemic caused flight cancellation, so having insurance saved me 75% of my loss. Travel Safe
    was the insurance policy provider. I love it when things turn out! SquareMouth actually answered the phone and gave me good instruction
    on how to proceed. I would never travel internationally with travel insurance, not just trip cancellation coverage. The cancel for any reason
    add-on is the only way to go.

    Was this review helpful to you?

    6 out of 6 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    April 10, 2020
    Julie from CO Verified Squaremouth Customer

    I had a lot of questions about my upcoming trip to help me decide if should plan to travel or cancel in the face of the COVID pandemic. It was very difficult to get through on the phone, I did not receive a response to my email and when I finally got through, the person was not very friendly and did not seem willing to offer much information.

    Was this review helpful to you?

    7 out of 7 people found this review helpful

  • Overall Rating 2 out of 5
    Policy:
    Classic
    Review Received:
    April 9, 2020
    Daniel from WA Verified Squaremouth Customer

    The information about benefits that I need to file a claim is not transparent
    I attempted to get answer to some quick questions by phone, but no support there is available.
    In response to e-mail requests for information, I am getting boilerplate messages saying that they are busy and that a response may take up to 30 days.
    I will not be able to file my claim until I get the response.

    This is very frustrating.
    These are times of crisis, a time when we need a reliable insurance company to cover out-of-pocket expenses more than ever.

    I will not choose this company again.

    Review Updated: 05/07/2020

    This is very unsatisfactory. The claims form is ambiguous, so I needed to contact a person with a question. It’s now been more than a month, and no response has been received. I have not even been able to file the claim yet.

    Was this review helpful to you?

    9 out of 9 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Classic
    Review Received:
    March 26, 2020
    Jeanne from IL Verified Squaremouth Customer

    There was a delay in refund, but it did happen. I'm satisfied that they honored their commitment to refund if policy cancelled

    Was this review helpful to you?

    2 out of 2 people found this review helpful