About TravelSafe
TravelSafe Insurance is the United State’s last privately owned travel insurance company. It’s designed for people who love to travel. Whether you travel domestic or abroad, we’ll help you cover your trip and protect you once you’re there.
35,027
policies sold
0.5%
negative reviews
0.5% (163) negative reviews to sales
Average on Squaremouth is 0.4%
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5 stars
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4 stars
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3 stars108
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2 stars35
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1 star49
Contact Information for TravelSafe
888-885-7233
Hours of Operation:
Monday through Friday, 8:30am - 5:00pm ET
800-461-6920
Claims Hours of Operation:
Monday through Friday, 8:00am - 8:00pm ET
303 Congressional Blvd
Carmel, Indiana 46032
Outside USA 317-818-2809 (collect call)
Recent Customer Reviews for TravelSafe
View all TravelSafe reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
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Overall Rating 4 out of 5Policy:
ClassicReview Received:
From: Michael from OR Verified Squaremouth CustomerAs a first time insurance purchaser I have no yard stick for measuring the level of service. Agents were responsive and helpful when I needed information. They got me additional information within 24 hours of talking on the phone. Overall my experience was good.
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0 out of 0 people found this review helpful -
Overall Rating 1 out of 5Policy:
ClassicReview Received:
From: Very disappointed user from CA Verified Squaremouth CustomerIf there are negative stars I would give -10 stars.
Provider TravelSafe is a terrible insurer and purposely delaying paying claims even way past the CA department of insurance required dead line for insurance company to pay claims.
Squaremouth team was not reliable in term of helping the claim. The team member was supposed to get back to me in the following week and never contacted me. I had to call the team member and remind her about my claim.
Then she said she will call back by a certain day but did not call until passed that week.
I will never use the service again and would not recommend any one to use your service.
It's a terrible experience.Was this review helpful to you?
0 out of 0 people found this review helpful -
Overall Rating 3 out of 5Policy:
BasicReview Received:
From: JOAN from NJ from NJ Verified Squaremouth CustomerI usually get my travel insurance through Square Mouth. they are always very helpful.When I needed to update my departure date, it was difficult to get TravelSafe to update it. Eventually it was Squaremouth who was able to take care of it for me.
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0 out of 0 people found this review helpful -
Overall Rating 4 out of 5Policy:
BasicReview Received:
From: carol from PA Verified Squaremouth CustomerI am waiting for the travel agency in England to send/email the necessary paper work to file this claim.
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0 out of 0 people found this review helpful -
Overall Rating 2 out of 5Policy:
ClassicReview Received:
From: Donald from CO Verified Squaremouth CustomerWe contacted the emergency number listed on our plan. Keith was very nice, however all he could tell us was to contact a claims representative. We tried to contact a claims representative, however the wait was so long we had to disconnect the call. We were calling from the country of Turkey. Our final decision was to get home and deal with the insurance issues later. This was a true emergency, could have resulted in death if we had waited any longer.
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1 out of 1 people found this review helpful
Policies offered by TravelSafe
Basic
Policy Description:
The best plan, for those who want just the Basics of Trip Protection.
Underwritten By: United States Fire Insurance Company
Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724
AM Best #: 002136
AM Best Rating: A (Excellent)
Classic
Policy Description:
Classic is TravelSafe’s most popular plan and includes higher limits on all of the important benefits to expand your coverage.
Underwritten By: United States Fire Insurance Company
Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724
AM Best #: 002136
AM Best Rating: A (Excellent)
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Additional Information