About TravelSafe - Provider Information

35,266 Total Sales

132 Monthly Sales

1,327 Reviews

About TravelSafe

TravelSafe Insurance is the United State’s last privately owned travel insurance company. It’s designed for people who love to travel. Whether you travel domestic or abroad, we’ll help you cover your trip and protect you once you’re there.

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Overall Customer Ratings

35,266
policies sold

0.5%
negative reviews

0.5% (163) negative reviews to sales
Average on Squaremouth is 0.4%

5 stars

769
4 stars

287
3 stars

108
2 stars

35
1 star

49

Contact Information for TravelSafe

Customer Service:
888-885-7233
Hours of Operation:
Monday through Friday, 8:30am - 5:00pm ET

Claims Phone:
800-461-6920
Claims Hours of Operation:
Monday through Friday, 8:00am - 8:00pm ET

Mail to:

Seven Corners. Inc.

c/o TravelSafe Claims
303 Congressional Blvd
Carmel, Indiana 46032

Emergency Assistance

24 Hour Emergency Assistance Numbers:

Inside USA 800-461-6920 (toll free)
Outside USA 317-818-2809 (collect call)

Claims Email:
ts.claims@sevencorners.com
Fax: 317-575-2256

Provider Claims Website

www.travelsafe.com/claims

Recent Customer Reviews for TravelSafe

Overall Rating 4.34 Out of 5

View all TravelSafe reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

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Overall Rating 5 out of 5

Policy:
Classic Plus

Review Received:
May 8, 2019

From: Ed from FL Verified Squaremouth Customer

Customer support was non responsive to questions in a timely manner. Finally response convince me to not use them again.

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1 out of 1 people found this review helpful

Overall Rating 5 out of 5

Policy:
Classic

Review Received:
May 7, 2019

From: Julie from MI Verified Squaremouth Customer

The agents I spoke with over the phone and by email communication were very knowledgeable and helpful.

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2 out of 2 people found this review helpful

Overall Rating 4 out of 5

Policy:
Classic

Review Received:
March 31, 2019

From: Michael from OR Verified Squaremouth Customer

As a first time insurance purchaser I have no yard stick for measuring the level of service. Agents were responsive and helpful when I needed information. They got me additional information within 24 hours of talking on the phone. Overall my experience was good.

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2 out of 2 people found this review helpful

Overall Rating 1 out of 5

Policy:
Classic

Review Received:
February 27, 2019

From: Very disappointed user from CA Verified Squaremouth Customer

If there are negative stars I would give -10 stars.

Provider TravelSafe is a terrible insurer and purposely delaying paying claims even way past the CA department of insurance required dead line for insurance company to pay claims.
Squaremouth team was not reliable in term of helping the claim. The team member was supposed to get back to me in the following week and never contacted me. I had to call the team member and remind her about my claim.
Then she said she will call back by a certain day but did not call until passed that week.
I will never use the service again and would not recommend any one to use your service.
It's a terrible experience.

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1 out of 1 people found this review helpful

Overall Rating 3 out of 5

Policy:
Basic

Review Received:
February 24, 2019

From: JOAN from NJ from NJ Verified Squaremouth Customer

I usually get my travel insurance through Square Mouth. they are always very helpful.When I needed to update my departure date, it was difficult to get TravelSafe to update it. Eventually it was Squaremouth who was able to take care of it for me.

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1 out of 1 people found this review helpful

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Policies offered by TravelSafe

Basic

Policy Description:

The best plan, for those who want just the Basics of Trip Protection.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)

Policy Detail

Classic

Policy Description:

Classic is TravelSafe’s most popular plan and includes higher limits on all of the important benefits to expand your coverage.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)

Policy Detail

Compare all policies for TravelSafe

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Additional Information

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.