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I needed to change my travel dates. This was done without any problems or change in rate.
The cost of the insurance was very reasonable for the coverage provided.
Filed a claim yesterday.
I just mail the medical information , I still waiting for reply
Review Updated: 01/13/2020
The travel safe denied my claim for trip interruption even thought my illness is severe and got the medical doctor exams and medication . The doctor advice me come back home for further treatment
So we bought a ticket to go back to US home
I do not see what the reason why the travel safe denied my claim . The letter they sent to us for denied my claim is not correct and unreasonable .
Please kindly reconsider my claim
Thanks for your help
Dr. Nhan Hirai
Very secure feeling knowing that my trip was protected, although it was not needed
I just filed a claim, I don’t know how to rate travel safe until I hear from them about my claim . I’ll write my review after I complete my claim . Contact me about 4 weeks to review my claim. Thanks
I did not need to use it. Thank goodness.
Very easy to deal with TravelSafe. Website was easy to navigate and our initial purchase was travel medical. Later we called to add Trip Insurance after we decided to go the tour route and had pre=paid fees. I believe it was Debby > who advised how to add Trip insurance to the existing policy.
We did file a claim yesterday with you and with Aer Lingus. We did not get our baggage in Edinburgh for 56 hours after our arrival. Bags were promised within 24 hours but that did not take place. The next day they said our bags would be coming on an afternoon flight from Dublin. We took a bus to the EDI airport to get our luggage direct so we didn't have to wait any longer.
We did buy/submit receipts for 2 jackets, 2 shirts, toiletries and socks. We also submitted receipts for RT bus fare and overseas phone charges for our several conversations with the baggage people and Aer Lingus.
Otherwise, all was good and we had a lovely trip.
Review Updated: 12/04/2019
We got a check from Aer Lingus and are most satisfied. Not sure if you helped expedite that....it was pretty quick. Thanks if you did. All is good and we consider matter closed.
Lakewood WA USA
All seemed good but I did not need to use the coverage.
I plan on using your service again
I haven't heard anything about my claim yet.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
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Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
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