11,180 Total Sales
Since 2005
90 Monthly Sales
Average Monthly Sales Since 2005
516 Reviews
Since 2005

Why buy from TripAssure?

You’ve known us since 1961 as MH Ross. In January of 2009, we became a Trip Mate brand, joining one of the industry’s largest and most respected administrators of travel insurance programs, and now we have changed our name to TripAssure.

Our new brand name will be more easily recognized and accessed in the digital world and more reflective of the many products and services we offer to our clients and travelers alike.

We know that you have many choices in selecting your travel insurance provider. When you select us, you have a team of experienced specialists and technical experts in the travel insurance industry working together to provide you with prompt and professional service. We strive to anticipate your needs and solve your problems before they occur.

We value your business and promise that we will always provide you with the integrity and service for which we are known. Superior customer service is as important to us as it is to you. We promise to provide you with:

- People Who Care – Our staff listens to what you have to say.
- Prompt, responsive solutions – Our staff will answer your questions or solve your problems quickly.
- Industry-leading plans – We provide you with coverage that is flexible, usable and affordable.

TripAssure
Overall Customer Ratings

11,180
policies sold

0.4%
negative reviews

0.4% (47) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    307
  • 4 stars
    115
  • 3 stars
    47
  • 2 stars
    13
  • 1 star  
    6

Contact Information for TripAssure

Customer Service:
800-423-3632
Hours of Operation:
Everyday, 24 hours per day
Claims Phone:
800-423-3632
Claims Hours of Operation:
Weekdays, 7:00am - 7:00pm CST
Mail to:
Trip Mate, Inc.
9225 Ward Parkway Suite 200
Kansas City, Missouri 64114
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 800-555-9095 (toll free)
Outside USA 603-894-4710 (collect call)
Claims Email:
customerservice@travelclaimsonline.com
Fax: 888-424-8731
Provider Claims Website

Customer Reviews for TripAssure

Overall Rating 4.42 Out of 5

Plans offered by TripAssure


Asset Plus

Policy Description:

The TripAssure Advantage Asset Plus Plan combines comprehensive benefits, including an industry leading Cancel For Any Reason Benefit, at a competitive price and provides family friendly child rates and provisions.

Underwritten By: Arch Insurance Company

Underwritten Location: 300 Plaza Three, 3rd Floor Jersey CIty, NJ 07311

AM Best #: 03186

AM Best Rating: A+ (Superior)


Bridge

Policy Description:

The TripAssure Advantage Bridge Plan provides a popular combination of benefits, services and family friendly provisions as well as increased benefit levels, when compared to other providers at a competitive price, including expanded benefits and options for families and adventure travelers including the Extended Personal Property Pac and the Sports Upgrade Pac.

Underwritten By: Arch Insurance Company

Underwritten Location: 300 Plaza Three, 3rd Floor Jersey CIty, NJ 07311

AM Best #: 03186

AM Best Rating: A+ (Superior)


Complete

Policy Description:

The TripAssure Advantage Complete Plan provides a popular combination of benefits and services, including an industry leading Cancel For Any Reason Benefit, for the discerning traveler. The TripAssure Advantage Complete Plan also provides family friendly provisions as well as delivers increased benefit limits and services, when compared to other providers at a competitive price, including expanded benefits and options for families and adventure travelers including the Extended Personal Property Pac and the Sports Upgrade Pac.

Underwritten By: Arch Insurance Company

Underwritten Location: 300 Plaza Three, 3rd Floor Jersey CIty, NJ 07311

AM Best #: 03186

AM Best Rating: A+ (Superior)


Asset

Policy Description:

The TripAssure Advantage Asset Plan combines comprehensive benefits and competitive pricing and provides family friendly child rates and provisions.

Underwritten By: Arch Insurance Company

Underwritten Location: 300 Plaza Three, 3rd Floor Jersey CIty, NJ 07311

AM Best #: 03186

AM Best Rating: A+ (Superior)

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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