About TripAssure
You’ve known us since 1961 as MH Ross. In January of 2009, we became a Trip Mate brand, joining one of the industry’s largest and most respected administrators of travel insurance programs, and now we have changed our name to TripAssure.
Our new brand name will be more easily recognized and accessed in the digital world and more reflective of the many products and services we offer to our clients and travelers alike.
We know that you have many choices in selecting your travel insurance provider. When you select us, you have a team of experienced specialists and technical experts in the travel insurance industry working together to provide you with prompt and professional service. We strive to anticipate your needs and solve your problems before they occur.
We value your business and promise that we will always provide you with the integrity and service for which we are known. Superior customer service is as important to us as it is to you. We promise to provide you with:
- People Who Care – Our staff listens to what you have to say.
- Prompt, responsive solutions – Our staff will answer your questions or solve your problems quickly.
- Industry-leading plans – We provide you with coverage that is flexible, usable and affordable.
13,000
policies sold
0.4%
negative reviews
0.4% (48) negative reviews to sales
Average on Squaremouth is 0.4%
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5 stars
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4 stars
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3 stars53
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2 stars14
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1 star6
Recent Customer Reviews for TripAssure
View all TripAssure reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
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Overall Rating 5 out of 5Policy:
CompleteReview Received:
From: Monique from LA Verified Squaremouth CustomerBuying the insurance with TripAssure was easy. People were very helpful to explain the policy. I did not file claims.
Response From:
TripAssure:
DebbieResponse Received:
Thank you for the 5 star rating. We always strive to be provide exceptional customer service. Thank you for your purchase. Safe travels!
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0 out of 0 people found this review helpful -
Overall Rating 4 out of 5Policy:
CompleteReview Received:
From: Gail from OH Verified Squaremouth CustomerTripAssure reps were professional in answering pre-purchase questions
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0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
CompleteReview Received:
From: Bob from VA Verified Squaremouth CustomerWe found that purchasing our policy through Squaremouth was a pleasant experience. Both its website and the help we received from its agent was most helpful. The coverage provided by the policy we purchased suited our needs to the extent that we were extremely comfortable that most contingencies that we might have encountered before and during our recent vacation to Europe would be met. We, of course, plan to use Squaremouth again for our future travels.
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0 out of 0 people found this review helpful -
Overall Rating 3 out of 5Policy:
AssetReview Received:
From: greg from CA Verified Squaremouth CustomerAt this point I have filed a claim receipt. It’s difficult to give overall impression as the claim is in the beginning process
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0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
AssetReview Received:
From: mayra from AZ Verified Squaremouth CustomerI am sorry I did not purchase the car insurance offered when I purchased my travel plan . If anyone out there going to rent a camper in Iceland I highly recommend it. We had a minor accodent just to find out the insurance provided by the car company had a deductible and all car companies have it . So, if you are going to Iceland and renting a car do yourself a favor and get it.
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0 out of 0 people found this review helpful
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Additional Information