13,000 Total Sales
Since 2005
0 Monthly Sales
Average Monthly Sales Since 2005
577 Reviews
Since 2005

About TripAssure

You’ve known us since 1961 as MH Ross. In January of 2009, we became a Trip Mate brand, joining one of the industry’s largest and most respected administrators of travel insurance programs, and now we have changed our name to TripAssure.

Our new brand name will be more easily recognized and accessed in the digital world and more reflective of the many products and services we offer to our clients and travelers alike.

We know that you have many choices in selecting your travel insurance provider. When you select us, you have a team of experienced specialists and technical experts in the travel insurance industry working together to provide you with prompt and professional service. We strive to anticipate your needs and solve your problems before they occur.

We value your business and promise that we will always provide you with the integrity and service for which we are known. Superior customer service is as important to us as it is to you. We promise to provide you with:

- People Who Care – Our staff listens to what you have to say.
- Prompt, responsive solutions – Our staff will answer your questions or solve your problems quickly.
- Industry-leading plans – We provide you with coverage that is flexible, usable and affordable.

TripAssure
Overall Customer Ratings

13,000
policies sold

0.4%
negative reviews

0.4% (51) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    346
  • 4 stars
    126
  • 3 stars
    54
  • 2 stars
    16
  • 1 star  
    7

Recent Customer Reviews for TripAssure

Overall Rating 4.41 Out of 5

View all TripAssure reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

Read more

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

Read more

$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

Read more

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more