Yes. You can start the claims process before your trip has ended. To start a claim, you can contact the provider’s claims department by phone, email, or online. This information is located in the confirmation email you received directly after purchasing a policy.
You can choose to file a claim before your trip has ended. Insurance providers typically require that your claim forms are completed and the necessary documentation is submitted before processing your claim. Please keep in mind, since most claims are filed after the trip, we recommend gathering necessary documentation at the time the incident is occurring.
In the event of a medical or travel emergency, we recommend contacting the provider’s 24 Hour Emergency Assistance number as soon as reasonably possible.
This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!