How do I file a travel insurance claim?

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Short Answer

Please contact your provider’s claims department directly to file a claim. This can typically be done by phone, email, or online. You can find claims information for all of our providers here:

More Detail

You can file a claim directly with your insurance provider, usually by phone, email, or online. Insurance providers typically require that your claim forms are completed and the necessary documentation is submitted before processing your claim. Please keep in mind, since most claims are filed after the trip, it is always a good idea to gather documentation at the time the incident is occurring.

Squaremouth is your insurance agent, and is not able to file a claim on your behalf. However, in the event you have a complaint about how you claim is being handled, we would be happy to open a Zero Complaint Case for you. Please contact our Zero Complaint Team at 800-240-0369.

This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!