Tampa Bay Times, December 17th 2014 – Company aims to make a point with $1,000 tips for customer service

Published by Megan Singh December 18, 2014

It’s the stuff of a Hallmark Channel holiday movie. Twenty lucky St. Petersburg employees, mostly in the restaurant business, are getting $1,000 tips just in time for Christmas thanks to a publicity stunt by a local company.

Squaremouth, an online marketplace for more than 250 different forms of travel insurance, is handing out 20 tips of $1,000 each — cash, no strings attached — to highlight the importance of great customer service. That’s what’s enabled the small company to grow its sales from $1 million the year it opened in 2006 to almost $14 million this year, according to CEO Chris Harvey.

Read the full article online here: http://www.tampabay.com/news/humaninterest/company-aims-to-make-a-point-with-1000-tips-for-customer-service/2210552