General Information

Where to File a Claim

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After purchasing a travel insurance policy on, there is instant on-screen confirmation and an immediate email confirmation.  The claims phone number for the travel insurance carrier is included in that information.  The traveler should call that number to initiate a claim when they are reasonably able.  Many carriers also have a process for presenting a claim in an email or on their website.  The claim should be filed directly with the insurance carrier, however, travelers can always contact Squaremouth for assistance.