Aegis Travel Insurance Reviews

Thank you for your review. We’re glad to hear you felt confident in your coverage and that the policy addressed your needs.

It’s always great when a trip goes smoothly and a claim isn’t needed, but we’re happy to know the coverage gave you peace of mind while traveling.

We appreciate you choosing Aegis and hope to assist you again in the future.

Thank you for taking the time to share your experience with our Stress Less benefit. We’re so sorry to hear about your toddler’s illness — we understand how frightening that must have been.

We’re pleased to know you were able to utilize our Stress Less Assistance, that the process was smooth to navigate, and that your son was seen by a physician in your apartment the very same day.

We hope the remainder of your trip went smoothly and that you were able to enjoy meaningful time together as a family.

Thank you for taking the time to share feedback regarding your claims experience. We’re sorry to learn that you felt the process took longer than expected.

Typically, once a claim is submitted, the review period is fifteen (15) business days. Your claim was submitted on December 27 and acknowledged on January 1. The initial review was completed on January 12, at which time you were notified that additional supporting documentation was required.

Please note that when additional documents are requested, the review timeframe resets to fifteen (15) business days from the date the requested information is received. Your case was reviewed and adjudicated on February 3, 2026, which falls within the applicable timeframe.

We’re pleased to hear that you have received your settlement and hope you will consider Aegis again for your future travel insurance needs.

Thank you, Mr. Patel, for taking the time to post your review and share your concerns regarding the claims process.

Upon receipt of your Proof of Loss claim form and supporting documentation, the standard review period is approximately fifteen (15) business days. We received your documents on January 27, which makes today the fourth business day of the review period.

We kindly ask for your patience while our team completes its review. You will be notified should any additional documentation be required.

In the meantime, if you have any questions or concerns, please feel free to contact our Customer Service Department at (800) 498-9540 (toll-free) or via email at Service@GoReadyInsurance.com.

Thank you for your review and sharing your concerns in regard to your claim. Your case has been received by our claims administrator Co-ordinated Benefits Plan (CBP) and an initial review has been completed. You were notified via email of the following pending documents:

Original flight confirmation reflecting original flight dates
Flight costs
Proof of payment via (credit card or bank statement)
Upon receipt of these items, final review and adjudication will continue. In the meantime, should you have any further questions or concerns, please feel free to contact our team at:

Customer Service (800) 498-9540 (Toll Free) or via email at Service@GoReadyInsurance.com.

Thank you for taking the time to share your feedback, we’re truly sorry your trip to Jamaica was impacted by severe weather and natural disasters. We completely understand how disappointing and frustrating that must have been. When you contacted our team, we reviewed the policy and confirmed that the storm was considered a foreseeable event based on the applicable foreseeability date (10/13/25). Since the policy was purchased on 10/31/25, cancellations related to that event would not be eligible for coverage under the terms of the plan. We also noted during your call that your flight was refunded. However, the policy’s free look period (15 days from purchase) had already passed, which is why the insurance premium itself could not be refunded. Lastly, an option discussed was requesting a change to the travel dates; however, any change request is not guaranteed and would be subject to review and approval by the underwriter/carrier.

If you have any questions regarding the policy terms or coverage determination, please feel free to reach out to us, we’ll be more than happy to assist.

Thank you for taking the time to share your experience with us. We’re glad to hear that, overall, your process was positive and that increasing your coverage was straightforward. We also appreciate your feedback regarding understanding what’s needed for a complete policy. Travel insurance can sometimes be a bit confusing, and your comments help us improve how we support our customers. If you have any questions about your coverage or need assistance in the future, please don’t hesitate to reach out. We’re always happy to help.

Thank you for taking the time to share your experience. We’re pleased to hear that you had a positive interaction with our Emergency Assistance Team. They are highly trained professionals and available 24/7 to support our members during travel or medical emergencies.

We understand that you experienced a flight delay and encountered some challenges with the airline. We hope the situation was ultimately resolved to your satisfaction and that the remainder of your trip was enjoyable and memorable.

If you incurred any out-of-pocket expenses as a result of the delay and wish to file a claim, please don’t hesitate to contact our Customer Service team. They can be reached toll-free at (800) 498-9540 or via email at Claims@GoReadyInsurance.com.

Thank you again for choosing Aegis Go Ready Insurance. We hope you will consider us for your future travel insurance needs.

Thank you for taking the time to leave a review. We appreciate you choosing Aegis and are glad to hear you experienced excellent, professional customer service. Your feedback means a lot to our team, and we look forward to continuing to support you whenever you need us.

Thank you for taking the time to share your claims experience. We respect and appreciate your feedback.

Depending on the type of claim being filed, the following documentation is generally required:
Booking confirmation with proof of payment
Cancellation notice reflecting the date of cancellation, including any penalties, refunds, or credits issued
Treating physician’s letter (if applicable)

Once a licensed adjuster has had the opportunity to review your claim, they will reach out if any additional information is needed.

If you have questions or concerns in the meantime, please contact our Customer Service team at (800) 498-9540 (toll free) or email us at Service@GoReadyInsurance.com . This contact information is also listed on your Summary of Benefits.