Aegis
Overall Rating 4.07 out of 5
Overall Rating 4.07 out of 5 1,234 Reviews Since 2013

  • Rating 3 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    November 2, 2024
    Carlos from FL Verified Squaremouth Customer

    I contacted Aegis in reference to a damaged luggage claim and it has been a complete run-around and they do NOT take responsibilty. They want me to contact the Airline for them to resolve the issue.

    Response From:
    Aegis
    Aegis:
    Janet Garces
    Response Received:
    November 4, 2024

    We’re sorry to learn, Carlos, that your luggage was damaged while in the custody of the airline. We are happy to initiate a claim for you. Please understand it is necessary to provide a copy of the Property Irregularity Report issued by the airline, and its final determination. This information was shared with you when you contacted our office on October 18, 2024.

    Should you have any questions or concern, please feel free to reach out to our Customer Service team at (800) 498-9540.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    November 1, 2024
    Joan from AZ Verified Squaremouth Customer

    I fell and fractured my pelvis in August and had to cancel my trip. Aegis was easy to work with, they sent a claim via email to fill out and then file. I filled out my portion, had the doctor fill out his and filed the claim with Aegis. Within weeks they had responded in the affirmative and ok'd my claim.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 31, 2024
    ROBERT D from MA Verified Squaremouth Customer

    A very simple process! You made this as easy as could be.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 25, 2024
    George from FL Verified Squaremouth Customer

    Your agent made clear what coverage we had and made sure we understood what was covered. It was easy to bind coverage.

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 23, 2024
    Arthur from CO Verified Squaremouth Customer

    satisfied, thank you

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    2 out of 2 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 23, 2024
    Roger from OR Verified Squaremouth Customer

    Filed a cancellation report before embarking over 3 weeks ago and have not heard from them since? Still waiting! Will pursue for a answer shorty.

    Response From:
    Aegis
    Aegis:
    Janet Garces
    Response Received:
    October 23, 2024

    Thank you, Roger, for your review. Our records indicate your claim was settled last week. Your settlement check will be mailed via USPS to the address on file. I’ll request to have the Explanation of Payment resent to your email. We hope you will consider Aegis once again, for your future travel insurance needs.

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    3 out of 3 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 22, 2024
    Ruth from CA Verified Squaremouth Customer

    Process worked well once I figured out who to call and get the right policy number. It took longer than I expected to get the final claim approved and a check sent (I think it took 4-6 weeks). Otherwise I was pleasantly surprised at how easy the claim process was.

    Response From:
    Aegis
    Aegis:
    Janet Garces
    Response Received:
    October 23, 2024

    Thank you, Ruth, for your review. We’re pleased you found the claim process easy. For future reference, please remember to review the Summary of Benefits, you will find both your policy number and the contact information for filing a claim, in addition to Customer Service and Emergency Assistance, should you need them. We hope you will consider Aegis again for your future travel insurance needs.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 22, 2024
    Noelle from PA Verified Squaremouth Customer

    Unfortunately, we had to cancel our trip. We are in the process of filing a claim.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 17, 2024
    Louann from CO Verified Squaremouth Customer

    Aegis 24 hour assistance was very responsive in opening my claim and sending me the claim form.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    October 13, 2024
    Anonymous from CO Verified Squaremouth Customer

    Appreciated
    1) the ease of comparing different companies and policies.
    2) the professional knowledge and help of Squaremouth service reps.

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    2 out of 2 people found this review helpful