8,039 Total Sales
Since 2015
125 Monthly Sales
Average Monthly Sales Since 2015
324 Reviews
Since 2015

Why buy from AXA Assistance USA?

AXA Assistance USA is part of the AXA Group, one of the world’s largest financial companies servicing over 95 million people worldwide. With over 50 years of experience in the travel insurance industry and over 30 multi-lingual centers worldwide, AXA Assistance USA has the expertise and resources needed to provide quality protection for travelers. AXA Assistance offers 3 plans to provide different levels of coverage to fit travelers’ needs. Plans are underwritten by American Modern Home Insurance Company.

AXA Assistance USA
Overall Customer Ratings

8,039
policies sold

0.3%
negative reviews

0.3% (22) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    207
  • 4 stars
    75
  • 3 stars
    20
  • 2 stars
    15
  • 1 star  
    7

Contact Information for AXA Assistance USA

Customer Service:
855-327-1441
Hours of Operation:
Weekdays, 9:00am - 8:00pm ET
Claims Phone:
855-327-1430
Claims Hours of Operation:
Weekdays, 9:00am - 8:00pm ET
Mail to:
AXA Assistance USA
PO Box 260337
Miami, Florida 33126
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 855-327-1442 (toll free)
Outside USA 312-935-1719 (collect call)
Claims Email:
travelclaims@axa-assistance.us
Fax: AXA Assistance USA has not provided a fax number for claims.

Customer Reviews for AXA Assistance USA

Overall Rating 4.4 Out of 5

Policies offered by AXA Assistance USA


Silver

Policy Description:

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. This plan provides protection for your basic travel needs for a trip cost up to $10,000. Coverages offered include: Trip Cancellation and Trip Interruption, Baggage Protection, Travel Delay, Medical, Optional Rental Car Collision, and Cancel for Work Reason Option.

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)


Gold

Policy Description:

The AXA Gold is a more inclusive program offering the base benefits noted under the Silver plan, but for trip costs up to $20,000. Enhanced benefits under this program include: Coverage for a penalty or change fee charged by the airline up to $100 if you have to change your travel dates for reasons listed within the policy; additional Trip Delay benefits such as coverage for Childcare expenses and Pet Boarding Fees in the event you’re delayed on your return trip home; and coverage in the event Inclement Weather prevents you from participating in planned golf or ski activities.

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)


Platinum

Policy Description:

The AXA Platinum plan offers the most comprehensive coverage with all the benefits noted in the Gold and Silver plans for trip costs up to $30,000. Enhanced benefits on this plan include: Pre-Existing Conditions Waiver included when the policy is purchased within 14 days of your Initial Trip Payment Date; rental or replacement cost coverage if your Business or Sports Equipment is damaged, lost, stolen or delayed by a Common Carrier; Event Ticket Cancellation in the event you are unable to attend a ticketed event due to a reason listed within the policy.

Underwritten By: American Modern Home Insurance Company

Underwritten Location: P.O. Box 5323 Cincinnati, OH 45201

AM Best #: 003031

AM Best Rating: A+ (Superior)

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