19,244 Total Sales
Since 2015
620 Monthly Sales
Average Monthly Sales Since 2015
503 Reviews
Since 2015

About AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world’s largest financial companies servicing over 95 million people worldwide. With over 50 years of experience in the travel insurance industry and over 30 multi-lingual centers worldwide, AXA Assistance USA has the expertise and resources needed to provide quality protection for travelers. AXA Assistance offers 3 plans to provide different levels of coverage to fit travelers’ needs. Plans are underwritten by American Modern Home Insurance Company.

AXA Assistance USA
Overall Customer Ratings

19,244
policies sold

0.2%
negative reviews

0.2% (32) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    337
  • 4 stars
    104
  • 3 stars
    30
  • 2 stars
    20
  • 1 star  
    12

Contact Information for AXA Assistance USA

Customer Service:
855-327-1439
Hours of Operation:
Monday-Sunday, 9:00am - 8:00pm ET
Claims Phone:
855-327-1430
Claims Hours of Operation:
Everyday, 24 hours a day
Mail to:
AXA Assistance USA
PO Box 260337
Miami, Florida 33126
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 855-327-1430 (toll free)
Outside USA 630-694-9809 (collect call)
Claims Email:
ustravel@axa-assistance.us
Fax: AXA Assistance USA has not provided a fax number for claims.

Recent Customer Reviews for AXA Assistance USA

Overall Rating 4.43 Out of 5

View all AXA Assistance USA reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

Policies offered by AXA Assistance USA


Silver

Policy Description:

The Silver plan is the most economical of the three plans offered by AXA Assistance USA. This plan provides protection for your basic travel needs for a trip cost up to $10,000. Coverages offered include: Trip Cancellation and Trip Interruption, Baggage Protection, Travel Delay and Medical.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Gold

Policy Description:

The AXA Gold is a more inclusive program offering the base benefits noted under the Silver plan, but for trip costs up to $30,000. Enhanced benefits under this program include: Coverage for a penalty or change fee charged by the airline; additional Trip Delay benefits such as coverage for Pet Boarding Fees in the event you’re delayed on your return trip home; and coverage in the event Inclement Weather prevents you from participating in planned golf or ski activities.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)


Platinum

Policy Description:

The AXA Platinum plan offers the most comprehensive coverage with all the benefits noted in the Gold and Silver plans for trip costs up to $50,000.

Underwritten By: Nationwide Mutual Insurance Company

Underwritten Location: One Nationwide Plaza, Columbus, Ohio, 43215

AM Best #: 002358

AM Best Rating: A+ (Superior)

Compare all policies for AXA Assistance USA

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