AXA Assistance USA
AXA Assistance USA

Listed are all policies offered by AXA Assistance USA. You can compare coverages, and review policy's certificates.

Compare policies offered by AXA Assistance USA

Provider Provider logo axa assistance 75x20

AXA Assistance USA
Provider logo axa assistance 75x20

AXA Assistance USA
Provider logo axa assistance 75x20

AXA Assistance USA
Policy Name Silver

Certificate
Gold

Certificate
Platinum

Certificate
Ratings
AM Best Rating Underwritten By:
Nationwide Mutual Insurance Company

AM Best Rating Of:
A+ (Superior)

Effective As Of:
10/02/2017

Verify Rating at
www.ambest.com
Underwritten By:
Nationwide Mutual Insurance Company

AM Best Rating Of:
A+ (Superior)

Effective As Of:
10/02/2017

Verify Rating at
www.ambest.com
Underwritten By:
Nationwide Mutual Insurance Company

AM Best Rating Of:
A+ (Superior)

Effective As Of:
10/02/2017

Verify Rating at
www.ambest.com
Zero Complaint Guarantee


This provider complies with Squaremouth's Zero Complaint Guarantee



This provider complies with Squaremouth's Zero Complaint Guarantee



This provider complies with Squaremouth's Zero Complaint Guarantee
Cancellation
Trip Cancellation

100% of the trip cost

100% of the trip cost

100% of the trip cost

Trip Interruption

100% of the trip cost

150% of the trip cost

150% of the trip cost

Hurricane & Weather

Common carrier delay for 48 hours
Accommodation made uninhabitable
Must be purchased before storm is named

Common carrier delay for 48 hours
Accommodation made uninhabitable
Must be purchased before storm is named

Common carrier delay for 48 hours
Accommodation made uninhabitable
Must be purchased before storm is named

Terrorism

Covered for foreign and domestic

Covered for foreign and domestic

Covered for foreign and domestic

Financial Default

Covered after 10 day wait

Covered after 10 day wait

Covered after 10 day wait

Employment Layoff

Covered
If employed for 1 continuous year

Covered
If employed for 1 continuous year

Covered
If employed for 1 continuous year

Cancel For Medical Reasons

Included in Trip Cancellation and Trip Interruption

Included in Trip Cancellation and Trip Interruption

Included in Trip Cancellation and Trip Interruption

Cancel For Work Reasons

No coverage

No coverage

Included in Trip Cancellation and Trip Interruption

Cancel For Any Reason

No coverage

No coverage

Optional coverage
This benefit is separate from Trip Cancellation

Medical
Emergency Medical

$25,000 per person
Secondary coverage

$100,000 per person
Secondary coverage

$250,000 per person
Primary coverage

Pre-Existing Condition

No coverage
Pre-existing look-back period 60 days

Covered if purchased within 14 days of trip deposit

Covered if purchased within 14 days of trip deposit

Evacuation
Medical Evacuation & Repatriation

$100,000 per person

$500,000 per person

$1,000,000 per person

Non-Medical Evacuation

No coverage

$50,000 per person

$100,000 per person

Loss or Delay
Travel Delay

$500 per person
$100 daily limit
Covered after 12 hour delay

$1,000 per person
$200 daily limit
Covered after 12 hour delay

$1,250 per person
$300 daily limit
Covered after 12 hour delay

Baggage Delay

$200 per person
Covered after 24 hour delay

$300 per person
Covered after 24 hour delay

$600 per person
Covered after 12 hour delay

Baggage & Personal Items Loss

$750 per person
$150 per item
$250 specific items limit

$1,500 per person
$250 per item
$500 specific items limit

$3,000 per person
$500 per item
$1,000 specific items limit

Missed Connection

$500 per person
Covered after 3 hour delay
Cruise and tour only

$1,000 per person
Covered after 3 hour delay
Cruise and tour only

$1,500 per person
Covered after 3 hour delay
Cruise and tour only

Accidental Death
24 Hour AD&D

$10,000 per person

$25,000 per person

$50,000 per person

Flight Only AD&D

$25,000 per person

$50,000 per person

$100,000 per person

Sports
Sports Equipment & Fees

No coverage

No coverage

$1,000 per person

Other Benefits
Rental Car Damage

No coverage

Optional coverage

Optional coverage

Money Back Guarantee

Free look up to 10 days after purchase

Free look up to 10 days after purchase

Free look up to 10 days after purchase

24 Hour Assistance Service

24 hour assistance provided

24 hour assistance provided

24 hour assistance provided

Identity Theft

Covered

Covered

Covered

Additional Benefits

Concierge Services Coverage

Concierge Services Coverage

Concierge Services Coverage

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

Read more