Sales & Service Data

TOTAL SALES
11,481
Since 2004
MONTHLY SALES
9
Average Monthly Sales Since 2004
REVIEWS
517
Since 2004
Overall Rating
4.39 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,481
policies sold

0.6%
negative reviews

0.6% (67) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    298
  • 4 stars
    109
  • 3 stars
    43
  • 2 stars
    9
  • 1 stars
    15
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4.52/5
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General Information

iTravelInsured Why buy from iTravelInsured?

iTravelInsured®, Inc. is a wholly owned subsidiary of International Medical Group®, Inc. (IMG®), a worldwide leader in designing, distributing and administering global health care benefits. Founded in 1999 and headquartered in Indianapolis, IN, iTravelInsured offers travel insurance plans designed to protect travelers whose trips are cancelled or interrupted due to unforeseen events. iTravelInsured is backed by a family of insurance related companies which enables them to exceed traveler’s needs and expectations. All of their insurance and administrative services are performed in-house, and each division and department is integrated on the same proprietary system and in real time. iTravelInsured is committed to being there with their clients wherever their travel takes them providing exceptional coverage, every single time.

iTravelInsured
PO Box 88503
Indianapolis, IN 46208
United States
Telephone: 866-347-6673
Fax: 317-655-4505

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 866-347-6673 or 317-655-9796
Hours of Operation: Weekdays, 8:00am - 6:00pm EST
Claims Filing Number: 866-243-7524 or 317-655-9798
Claims Hours of Operation: Weekdays, 8:00am - 6:00pm EST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 866-243-7524 (toll free)
Outside USA 317-655-9798 (collect call)
Contact by Email & Mail
Email: itravelclaims@itravelinsured.com
Fax: 317-655-4505
Mail to:
iTravelInsured
c/o Claims Department
P.O. Box 88503
Indianapolis, Indiana 46208
Provider Claims Website

For use with these products: Travel Lite, Travel SE, Travel LX

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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