Why buy from iTravelInsured

Why buy from iTravelInsured?

iTravelInsured®, Inc. is a wholly owned subsidiary of International Medical Group®, Inc. (IMG®), a worldwide leader in designing, distributing and administering global health care benefits. Founded in 1999 and headquartered in Indianapolis, IN, iTravelInsured offers travel insurance plans designed to protect travelers whose trips are cancelled or interrupted due to unforeseen events. All of their insurance and administrative services are performed in-house, and each division and department is integrated on the same proprietary system and in real time. iTravelInsured is committed to being there with their clients wherever their travel takes them providing exceptional coverage, every single time.

iTravelInsured is backed by a family of insurance related companies which enables them to exceed traveler’s needs and expectations. With IMG, members experience:

Global Support. With offices and partners across the globe, IMG provides the support you need, when you need it. In fact, it’s our corporate mission to be there to protect and enhance your health and well-being.

Service Without Obstacles. IMG’s team of international, multilingual specialists is accustomed to working in multiple time zones, languages, and currencies. Our global reach means we can work without barriers.

Accessible Technology. Log on to the secure, 24-hour online portal, myIMG, to submit and view your claims, manage your account, search for providers, Live Chat with representatives, and more.

International Provider Access. In addition to our expansive PPO network available for treatment received within the U.S., our proprietary IPA network of more than 17,000 accomplished physicians and facilities allows you to access quality care worldwide. Our direct billing arrangements can also ease the time and upfront expense at select providers.

Financial Stability. Our globally recognized underwriters, A-rated Sirius International Insurance Corporation (publ) and certain underwriters at Lloyd’s, offer the financial security and reputation demanded by international consumers.

International Emergency Care. When you’re away from home and a medical emergency occurs, you may not be able to wait for regular business hours. With our on-site medical staff, you have 24-hour access to highly qualified coordinators of emergency medical services and international treatment.

iTravelInsured

Overall Rating 4.32
  • 5 stars
    560
  • 4 stars
    186
  • 3 stars
    86
  • 2 stars
    32
  • 1 star  
    34

29,268
policies sold

0.4%
negative reviews

0.4% (109) negative reviews to sales
Average on Squaremouth is 0.4%

Contact Information for iTravelInsured

Customer Service:
866-347-6673 or 317-655-9796
Hours of Operation:

Weekdays, 8:00am - 6:00pm ET

Claims Phone:
866-243-7524 or 317-655-9798
Claims Hours of Operation:

Weekdays, 8:00am - 6:00pm ET

Mail to:
iTravelInsured
c/o Claims Department
P.O. Box 88503
Indianapolis, Indiana 46208
Emergency Assistance:
Inside USA 866-243-7524
Outside USA 317-655-9798
Claims Email:
itravelclaims@itravelinsured.com
Fax: 317-655-4505

Policies Offered by iTravelInsured


Travel Lite

Policy Description:

The Travel Lite Insurance plan is designed for travelers seeking to protect their trip investment against trip cancellation and trip interruption. It is our most basic travel insurance program and provides coverage for travel and baggage delay as well as access to our 24/7 emergency travel assistance service.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


Travel SE

Policy Description:

The Travel SE program is our most popular plan for domestic and international destinations. This plan provides coverage and benefits whether traveling on a cruise or a tour vacation abroad. Children under 18 are covered at no additional cost per eligible adult insured. Family extras such as movie rental, internet usage, and additional kennel fees caused by travel delay are included.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)


Travel LX

Policy Description:

The Travel LX plan provides the highest levels of benefits for the most discerning travelers. Cancel for Any Reason and Interruption for Any Reason coverages are included at no additional cost. This program provides coverage for most adventure activities and it is ideal for travelers going to remote and exotic locations worldwide.

Underwritten By: United States Fire Insurance Company

Underwritten Location: 5 Christopher Way, Eatontown, NJ 07724

AM Best #: 002136

AM Best Rating: A (Excellent)

Compare All Policies for iTravelInsured

Recent Customer Reviews for iTravelInsured

Overall Rating 4.32 Out of 5

View all iTravelInsured reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 941 Reviews Since 2004

  • Overall Rating 5 out of 5
    Policy:
    Travel LX
    Review Received:
    From: Verified Squaremouth Customer

    When I called them from Mexico, they were polite and sent me the claim form almost immediately. I was on hold for a bit, though, but not too bad.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel LX
    Review Received:
    From: Verified Squaremouth Customer

    I am waiting for review of my claim. They responded quickly to my claim to say they are reviewing it.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel SE
    Review Received:
    From: Verified Squaremouth Customer

    The claim process went smoothly. Some required items seemed unnecessary or redundant. Took a great deal of time on my part but I am a very detailed person and didn't want to be incomplete and then play claims ping pong match. Once I sent in paperwork, my claim was settled within 60 days or so. They had everything they needed and gave me what I asked for. I will use them again for sure.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel LX
    Review Received:
    From: Verified Squaremouth Customer

    Claim was approved 15 days after submission, as initially stated. Payment was one week later. Amount of time seems reasonable.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Travel SE
    Review Received:
    From: Verified Squaremouth Customer

    No interaction before the trip....called with the question after we arrived...the answer was satisfactory. No other experience so far.

    Was this review helpful to you?

    0 out of 0 people found this review helpful